Hello! I need some help.
I installed this plugin and have a problem with the theme. Two days ago it was good. Today slide the product page and the recent product is vertical on my homepage. I woluld like it horizontal.
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can check all your theme related issue.
I am having issue paying with paypal
Any other mode of mastercard payment?
Please contact envato team for payment method https://help.market.envato.com/hc/en-us/categories/200216004
or here https://help.market.envato.com/hc/en-us/requests/new
Hi, are you going to update this for Opencart 2 ?
Yes, We will upgraded all our Opencart theme very soon for support latest version 2.x.
When will new version will up ?
Latest version of theme package available very soon. Need to create totally new theme for latest version of opencart that’s why take time.
I was looking at purchasing your theme some time ago but go busy with another project so never got round to it but am now looking again for a theme and came back to view this but I have noticed an error on the current live preview which needs addressing if you could before I make a purchase.
The theme I know worked fine before so I presume you must have updated it recently and maybe changed something in the CSS or layout as it now does not display as it did before on my mobile phone or in Chrome.
The problem only happens when you view the page on a small device (i.e. mobile phone) or when you shrink your browser up and the page starts to collapse up in to “mobile view” layout.
The problem is with the “add to cart” wording on the add to cart “button” when on the home page (and also other pages too) when looking at the featured or latest items. The CSS layout for the wording must be wrong and the wording “add to cart” only display “add to” and it is off to the right hand side.
From what I can see this is only apparent when using Chrome as a browser and when using a mobile phone browser (in my case both native HTC browser and Chrome on Andriod).
If you try this in Chrome, initially there is no problem but with the window width thinned you will see the “add to cart” button appear and the wording layout error, or if you look on a mobile phone’s browser you should see the problem (or it does at least on my mobile).
If this could be fixed that would be great!
Thanks, We have fixed add to cart button issue in responsive layout please check it our theme demo as well. Still any question regarding our theme please feel free to contact our technical team at https://www.templatemela.com/support/ so they can guide you.
Can this be made full Widt?
As we intend to provide 2 column and with 6 Products per row.
For the Telephone number icon and numbers.Can we put a image there perhaps like Help Center
A top bar, with , Category,store name , search, a Shopping cart,My account
First of all perfectly install this theme your store will look same as our demo store, then after you can customize our theme whatever you like. You need to update in CSS file for make full width theme and other changes.
Please I submitted a ticket because I need your help to install the theme!
Ticket ID #FKC-329-96004
Yes, We have seen your ticket and you will get update very soon via your ticket.
Thank you very much! you have been a great help to me!!
Please check the ticket again, I posted a new reply!
Yes, Our technical team will reply you.
Could you tell me where can I rename the word “Categories” that is on the main top menu? I want to change it to Arabic word “????????”.
Thanks a lot!
Please contact to our technical team via your ticket so they can guide you about all your technical question.
I already did, My ticket is FKC-329-96004.
Ok, You will get update very soon via your ticket.
Finally got round to purchasing this theme and looking forward to getting it up and running
Many thanks for your help and quick response in previous messages and for developing such a great, clean & tidy theme.
i have just bought the theme after install tha layout is not the same as Demo can i install demo data ? or keep the same layout ?
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server and check it all your theme related issue.
Hi, I purchased this theme on the 10th Jan 2015 and have been looking forward to getting it up and running, I installed the theme today (using the correct v1.5.6.x files) followed all the instructions carefully, everything was easy and straight forward, I double checked everything etc once finished but unfortunately it seems the “v 1.5.6.x” files on the Themeforest server are either very old ones or there are new errors in them, or the theme is not compatible with v220.127.116.11.
I am running a fresh clean install of v18.104.22.168 with nothing changed, altered or modified in any way so there should be no reason for these errors.
The layout is not as it should be with an alignment layout issue/error on the centre block:
Upto 5% Rewards on your Shopping
Easy Extended Returns
Delivery Schedule Spread Cheer time
Same day Shipping For all products
(which has been mentioned before and was fixed), this just does not align up and is under itself rather then nicely being side by side like in your demo.
The demo site does not have this issue, so I guess maybe the fix was never updated on the Themeforest download files?.
Your demo site on this does also work fine so I guess there is some issue which has been fixed on your demo but not added in to the files for download?
I have raised a ticket for this with you supplying more details:
So all the full details are on there and I received an email from you with a log in password for your own support website, this was a good few hours ago.
Unfortunately when I go to your website and try to log in using the details you emailed to me, they are not correct and it will not let me log in saying incorrect password, so I am at this moment having to do a password reset.
Quite a frustrating few hours for something which should be so simple so please let me know the outcome when you get time, Many thanks
BTW the Ticket I.D is: VVF-902-46907
Yes, We have seen your ticket and assign on first priority. So you will get update very soon via your ticket.
Hello good afternoon, I contacted last night with you, so far, no one answered me, I need to know if you have tutorials installation, I am unable to change the theme of the banners much less fix the menu to let the same of you! Can you help me please? Another thing, when I soon on the site of you, me this message appears ->
Sorry, your registration failed because you have been flagged as a spammer by a match of your details in our spambot database. If you are a genuine visitor, then we apologise. Please contact us to get the issue resolved.
So it is difficult !!!
Yes, Please submit your ticket with all your detail at https://www.templatemela.com/support/ so our technical team will guide you about all your theme related changes.
my ticket id:
Please tell what you are doing for correction. because I’m testing at the moment. I will use in my main store theme. I gave my test domain address.
Please contact to our technical team via your ticket so they can guide you.
I have another problem. I can not figure a way. I created a support request, but was not interested. This is important to me. No matter how hard I can not because I’m in.
- # QH of-260-51200
Please you look at an emergency?
Yes, You will get update very soon via your ticket.
Thank you very much. I use version 1.5.6. Waiting impatiently.
is it support rtl language like arabic language ?
and support mobile and tablet show ?
i want u sure that
Yes, This theme fully support to RTL and Responsive layout.
i saw at site demo >> RTL demo m but it not work
can you send to me the site on RTL
Yes, Just you need to select Arabic language on our theme demo http://opencart-demos.org/OPC07/OPC070156/
this demo work on witch version ?
This theme demo working on latest version 22.214.171.124.
No, That CMS modules not included with this theme.
can i add it after PURCHASED theme ?
can you help me to do that !
Yes, Our technical team will guide you.
How i can change body color .. i add on body on stylesheet.css file
but it’s not work .. where i can edit it !
i have an experience with css files
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
I recently purchased the Theme, after adding the categories, they are not showing it on the pages.
Would Appreciate your help on this.
Yes, Please contact to our technical team with all your details https://www.templatemela.com/support/ so they can perfectly install your theme on your server and check it all your theme related issue.
has the theme a quickstart file?
or is it just a theme packet?
In our theme package not included quick start module, Need to install our theme manually. If you are not able to install our theme then contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server.
Looks nice theme. Appart of the demo do you have a real shop you can show me how it looks like?
My version of OC is 126.96.36.199.
After the perfectly install our theme your store will look same as our demo store. Also we provide our theme installation service is free, After the bought this theme you need to contact our technical team with all your details at https://www.templatemela.com/support/
awsome theme but we are waiting update new features for this theme
Thanks. This theme fully support to Opencart all default features and modules but sorry we are not provide any extra modules or features with our theme.
Install smoothly verision v1.5.6.x
But v2.0.x.x versions have problems displaying the menu, just not displayed as the demo
I have seen that there are several tikets that refer to the same problem
and you are prompted to update the files for download
when placed the corrected files?
Sorry our latest version of theme package working with latest version of Opencart. Just need to small update with our documentation. We will upload upgraded documentation file very soon. And please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly instal your theme on your server.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.