An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, templatin, will respond to buyers’ questions and provide limited support through the following contact form.
Additional information from templatin:
Read the documentation provided in the downloaded package before contacting support. It might answer your questions and save time.Item support includes:
- Responding to questions or problems regarding the item and its features.
- Fixing bugs and reported issues.
- Providing free installation service.
- Customization services, but we provide it based on additional cost.
- Support for third party software, plug-ins or add-ons.
Please sign in to contact this author.
Frequently Asked Questions
Where can I find the documentation for MegaShop?
Its path is: ”/Documentation/index.html”.
The documentation includes the following things and that too with screenshots.
- Step-by-step theme installation guide.
- Using other modules and its settings.
Can MegaShop be customized?
MegaShop is fully customizable which means you can have any color, background-color/image of your choice.
How can I download the updated version of this theme?
The updated version can be downloaded from “Downloads” page in your Themeforest (Envato) account.
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.