245 comments found

i have send email to you , wait for your help . -

how about this problem on theme ?

i have send you ftp info & password today -

tiquet

Hello,

Unfortunately, we do not work 24 hours a day and we also probably live in a different time zone. If you are sending mail does not need further write here because emails are always resolved first.

We answer all questions in the order they are received as soon as we are at the computer. Keep in mind that we have 72 hours to respond.

I replied to your e-mail address.

Regards

Sorry ,I leave message for you,because I think you may receive many email Everyday,.i don’t know if you have received my email.or you still wait for my ftp info.

I’d like to purchace this tamplate. But I have a question. Will it’s language change automatically into russian by admin panel?

tiquet

Hi,

Yes. Just install russian language and select it in admin panel. But make sure that font support cyrylic. Please also in header.tpl repalace this:
<link href='//fonts.googleapis.com/css?family=Open+Sans:600' rel='stylesheet' type='text/css'>
with this:
<link href='//fonts.googleapis.com/css?family=Open+Sans:600&subset=latin,cyrillic-ext' rel='stylesheet' type='text/css'>

Regards

Default-user

Thanks for quick unswer! I have another question/ Is it possible to have a category column on the right or left side of the main index page?

tiquet

Hi

Of course. Just set category module on Homepage in Left Column and Rest modules in right column.

Regards

Hi,

I would like to know if I can have two columns on the home layout, one with the categories and the other with the slideshow.

Some times, menús doesn’t work and is for that I like to have categories and menú in the home page. And I like to put some banners too on the left side of home page…

thx ;)

tiquet

Hi,

Of course. Just set Categoies to Left or Right Column (select wider column in MegaStore Theme Options) and rest modules in another column.

Regards

Default-user

I entered to the demo store (http://www.przemyslawlobodzinski.pl/themes/megastore/admin) to try it but I don’t have writing permission. I checked the Theme Options menu in the modules section and I don’t saw “wider column” option. Which one is it? How I must do to set it?

And for your information, the option menu works but when I change tab (for example from General to Design) the appearance of main menu option fail. I have IE ver 10.0.9200.16635IC. Really, I don’t like explorer but I use it sometimes for a quick check…I can send u a screenshoot if you want if you give me your email address ;)

Regards,

tiquet

Hi,

1. This is demo admin panel. Only to show options. You can change our store. Wider column = Column position: https://www.dropbox.com/s/xufu1nrgr2148ls/Zrzut%20ekranu%202013-07-17%20o%2012.19.32.png

2. Checked in IE10 and 9 few second ago and everything is ok. Please clear browser cache or check if you have maybe some extensions in IE.

Regards

I can’t get the footer to turn on? it was working for the longest time and then it quit working.

Thanks

www.bmxhub.com sales@bmxhub.com - is my email
tiquet

Hi,

You probably updated theme to v2.0 where customfooter was moved to vqmod. Just install VQMod and reupload vqmod folder from our theme.

Regards

Hi, Tiquest,

I have revised carousel.tpl according to your email instruction , but no any changes when I view my website via mobile .

tiquet

Hi,

If i answered you via e-mail, please also answer via e-mail becaue we have many tickets and unfortunetly we can’t remember all of them.

Regards

pablosbs Purchased

Hello,

My home footer is not working, can you help me?

All is configured ok but the “About us”, facebook and twitter is not working on index.

You can look at http://sdserver28.com/store

tiquet

Hi,

VQMod is not installed. Check documentation.

Regards

after installing version 2.2 on a new installation, I cannot access admin folder anymore. please help

tiquet

Hi,

There i no way that you can’t login to admin panel after theme installation. If config.php is ok (and probably is becaue our theme don’t replace any files) everything should work.

Answered via e-mail

Regards

30.07.2013 Update 2.3

  • Added: 1.5.6 Compability
ste1988 Purchased

Hi,

Just updated my store to 1.5.6 as you have added compatibility, but now i have this message in the header Notice: Undefined offset: 0 in /home/sites/picknmixit.co.uk/public_html/cheaptshirtsonline/catalog/view/theme/megastore/template/common/header.tpl on line 468

Also my front page images have gone blurry again, even though the size is still 140×140.

Regards

tiquet

Hi,

For me everything is ok. Where do you have this error?

Regards

Default-user
ste1988 Purchased

Heres a screen, thanks for the reply

http://snag.gy/VDXxj.jpg
tiquet

Please send me ftp account and admin access to store via contact form on my profile page.

Rrgards

adidaphat Purchased

Great theme and great support! It is noteworthy that MegaStore version 2 has such a useful feature as custom menu links!

tiquet

Thanks

ogk987 Purchased

Hi How do i add a sub category image. i add an image to the category but it dose not show up when i click the parent. it just shows the image of the camera.

Thank You

tiquet

Hi,

Do you have VQMod installed?

REgards

Default-user
ogk987 Purchased

Where is that?

tiquet

Please chcek doceumanation includede in download package.

Regards

Hi. I am about to buy the theme, but I wanted to make sure first if it included translate files so I could translate it to Spanish. In stead, is there an alternative method to get the theme translated to spanish? Thanks.

tiquet

Hi,

Just install language you want for your OpenCart. Theme will be automaticly translated.

Regards

alvarolopez

Thanks. I have already bought this theme and is wonderful, just as the support is. 5 stars. Only a small point.

The search bar is very long and the place for the logo is quite small. How could I make the space for the logo larger? Thanks in advanced.

tiquet

Hi,

Url please.

Regards

Hello,

Running Opencart Version 1.5.5.1

On going into settings in the admin I get: SyntaxError: JSON.parse: unexpected non-whitespace character after JSON data

OK

{country_id”: PLUS MORE CODE!!

Same with images I get: SyntaxError: JSON.parse: unexpected non-whitespace character after JSON data

OK

[{filename Pride Mobility.jpg”,file

PLUS MORE CODE!

Thanks for your help.

tiquet

Hi,

I first time see this errors. Are you sure you uploaded right theme version to right OpenCart version. If yes please send me FTP account and admin access to store. We wil chcek this.

Regards

Default-user

Hello, my apologies for doubting this excellent theme – i think opencart went a bit funny as I reinstalled opencart and has been perfect since – this error must of been with opencart – the theme is installed now and working fine—> www.back2mobility.com

Thanks

tiquet

Hi,

Ok. Thanks for message.

Regard

how come this is $35 when every other theme is above $45?

tiquet

Hi,

I don’t know. We don’t set prices.

Regards

Hi, This theme looks awesome… On the demo I saw CUSTOM MENU text and link? Is that for items to appear on the main menu along with categories? (didn’t see an example maybe I missed it)

Also, how difficult would it be to remove Login, my account (need only guest carts) and extras from both the destop and mobile? Lasa2

Default-user

Thanks tiquet… I had seen the the add CUSTOM MENU but since I don’t have permission to save I could not test to see if it added the CUSTOM MENU to the main menu (I assume it does?)

Lasa2

Default-user

Hi tiquet, Tested it…the custom menu adds the text and link perfectly to the main menu.

I’m having an issue with the filemaneger. If I try to add a file it takes me to the default “image folder” instead of the mega store image folder location… so none of the images are available. I don’t exactly understand what I did wrong.

Thanks, Lasa2

tiquet

Hi,

Images folder in catalog/view/theme/megastore is only folder with theme images like arrows, shadows, banners.

You need to upload them with file manager to default folder.

Regards

----- ABSENCE -----

Hi,

From 4-09-2013 to 15-09-2013 we will be unavailable.
Our internet access will be limited to a minimum so we can’t respond to your questions.

We answer all your questions when we come back.

If you have problems with our themes:

  • Read or watch in detail the documentation attached with the theme.
  • Check our demo settings in the admin panel (url, username, password on item description page)
  • Try to upload all the files again.
We apologize for the inconvenience.
Thank you for your understanding.

Regards,
Jelliz Team

----- ABSENCE -----

Good morning, More detailed follow-up: When I upload the catalog folder one of the items uploaded automatically was IMAGES to a image folder ( catalog>view>theme>megastore>images) but I can not figure how to access them? If I try to add a banner1 for testing purposes, the file manager goes to my default image file located at image>data>images with no way of redirecting it. I feel I’m missing a step. Lasa2

Default-user

So that means that if I want to access some of the banners you built to test with I need to upload them to image>data>images.

tiquet

I need access to admin panel to see what exactly how iw works.

Regards

by
by
by
by
by
by