242 comments found

----- ABSENCE -----

Hi,

From 4-09-2013 to 15-09-2013 we will be unavailable.
Our internet access will be limited to a minimum so we can’t respond to your questions.

We answer all your questions when we come back.

If you have problems with our themes:

  • Read or watch in detail the documentation attached with the theme.
  • Check our demo settings in the admin panel (url, username, password on item description page)
  • Try to upload all the files again.
  • Please make sure that you have newest theme version.
We apologize for the inconvenience.
Thank you for your understanding.

Regards,
Jelliz Team

----- ABSENCE -----

Hi Tiquet, Welcome back, I’m really enjoying this theme very much, thanks you. Question: I’m thinking of adding some Vqmod extensions that will remove the EXTRAS and MY ACOOUNT… will the mobile version follow by not showing them as well or do I have to do something to the mobile code to not appear? I’m asking before diving in. A

tiquet

Hi,

Sorry for the delay but as you probably saw from 4 to 15 September we were unavailable.

Yes.

REgards

Default-user

Hi Tiquet, Good to have you back. Sorry but I’m not clear, 1) Yes it will follow automatically and not show the EXTRAS nor MY ACCOUNTS..

or

2) Yes, it will need to make modifications to the mobile code

Regards, A.

tiquet

Hi,

If you remove Extras and My Account column from theme it will also disapear on mobile (responsive) view.

Regards

Very nice template lots of bells and whistles, and awesome support! Easy 5 stars: * * * * * Thank you very much. A.

tiquet

Thank you

This theme follows the desktop lead very well… If you delete the EXTRA or MY ACCOUNT from footer, remove the Welcome Login register at the top or change the checkout by removing Step 1 etc…. the mobile follows perfectly and will show them like you want them on the desktop version, no “special” coding needed so far. Most extensions I’ve tried work out of the box. Not to say they all do but most. The megastore code and css is very easy to follow with comments throughtout… a breeze to find what does what. Hope this helps somebody,

A.

tiquet

Thank you

I love it, but It’s translated into spanish?

tiquet

Hi,

This theme support all languages. Check demo for Spanish

Regards

I have to post here because I sent a mail a week ago without a single reply…. and our business depends on getting this fixed..

When we select the footer contact and facebook details to on it does not seem to work and nothing displays at the bottom, this was working before. I do not know why it isnt now. Can you please reply to this as the email method obviously doesnt get a reply.

tiquet

Hi,

Oh my god. Hudge apologies. I forgot to blur this.

Please send me FTP account via contact form on my profile page.

Regards

Default-user

will do, will also send new password and login to admin as well as ftp.

Default-user

login sent via the contact at bottom right of profile page, same issue with www.back2mobility.co.uk with this theme but once i know how to fix the first one i can fix the second so you wouldnt have to waste time on it.

Also the mobile version of the site has squashed looking images, is there anything i can do to fix that? I will send screenshot seperately.

2 Question: Is there a way to add a dropdown to the custom links? (I’m assuming no or it would be obvious but got to ask)

Would something like a MEGA Menu extension work with this theme?

Cheers, A

tiquet

Hi,

This is not possible for now unfortunetly.

Regards

Hi,

I am wondering how I can change the “add to cart” color button to red. Supposedly this tests better because it draws attention to it as opposed to gray.

Also- I am want to say in the masthead “free shipping to 48 states. World wide shipping.”

Are either of these possible with your theme or do I have to go “under the hood” so to speak.

Love the site theme. Thanks!

tiquet

Hi,

1. All colors you can change in admin panel.

2. Where exactly you want to add this?

Regards

Hello,

I am wondering why the theme try to access themestore.pl. The website is down, does that affect the website performance? Currently trying to figure out why my site gets slow from time to time.

tiquet

Hi,

Please provide URL to store and post message from buyer account.

Regards

Amazing theme support This designer not only created a great theme but also provides A+ support. Definitely invest in this theme and know that you will not have issues down the road that will go unsolved.

Thank you!!

tiquet

Thank you to :)

Regards

Hello,

I have been in touch recently in regards to problems with the template and you told me it was a vqmod problem,,, that problem has since been solved by a php/opencart expert.

Now my huge problem is the background appearing on the website, for example an image. My expert has looked and told me to contact you because he has extensively gone thru it with no luck….

Can you please have a look at this, my login details have been emailed to you.

tiquet

Hi,

Answered via e-mail. Just change layout type in admin panel from full width to fixed.

Regards

Default-user

thanks, great support

Hi

Quick question, when viewed on mobile we have an issue of the home page images overalapping themselves… is there any way to solve it?

Thanks

tiquet

Hi,

Please provide screenshots or url to store.

Regards

Hi everyone,

To get a faster answer to your question, please use the contact form on my profile page. We reply faster via email than here.

Regards

Hello, is there somthing wrong whit the template? the footer doesnt appear of the theme. I already activeted here is the link http://tinyurl.com/q333no2

tiquet

Hi,

VQMod is not installed. Check file READ FIRST…

Regards

Default-user

Thanks, one more qustion, why in the thumbnails produtos the images produtos are whit bad quality?

tiquet

Hi,

Everything is described in documentaion. Just check.

Regards

Hello i cant add the products that are in the home page, the featured products, i can only add the products to the cart if i click to go to details product page, what is wrong?

here is the link http://tinyurl.com/no6d9ub
tiquet

Hi,

This is OpenCart issuse, not theme.

Your store was installed on: http://emp.maurobonucci.com, not on: http://maurobonucci.com/emp/

You can:
  1. Change url in config.php and admin/config.php
  2. Redirect your store to right url with .htaccess
  3. Regards
ste1988 Purchased

Hi,

Just done a fresh install of 1.5.6 and a fresh install of your latest version of the theme and i am getting the following errors Notice: Use of undefined constant HTTP_IMAGE - assumed 'HTTP_IMAGE' in /home/sites/supersupplies.co.uk/public_html/catalog/controller/common/header.php on line 26 Notice: Undefined variable: stores in /home/sites/supersupplies.co.uk/public_html/catalog/view/theme/default/template/common/header.tpl on line 40

and

Notice: Undefined variable: error in /home/sites/supersupplies.co.uk/public_html/catalog/view/theme/default/template/common/header.tpl on line 97
tiquet

Hi,

Like you can see errors comes from default theme. But please send me login details to admin panel and ftp account via contact form on my profile page. We will chcek this.

Regards

Hello,

We had the problem of the site being slow time to time. I see that MegaStore uses fonts.googleapis.com/css?family=standard&v1 which doesn’t exist anymore.

Our URL: radioland.eu

tiquet

Hi

I see default theme on your store. https://www.dropbox.com/s/kf227z0i1odtcxi/Zrzut%20ekranu%202013-12-09%20o%2012.16.30.png

Please provide login details to admin panel via contact form on my profile page.

Regards

mauro26 Purchased

Hello thanks for the help, i have one last question, in my online store (http://tinyurl.com/q333no2), putted behind the banner a blue bakcground stripe, but i liked in the responsive design appears this but whit the same size of the banner in responsive mode, i tryed in the body background put the image but i cant, can you help me?

Default-user
mauro26 Purchased

Done, but is having some disconfiguration

tiquet

Hi,

Please restore everything and send me ftp account via contact form on my profile page.

Regards

Default-user
mauro26 Purchased

I already send it, thanks

hi, i just purchased this theme by mistake, i was confused by the same name of megastore, i havnt downloaded any files yet, can you please refund ? thanks.

tiquet

Hi,

If you didn’t download yet just contact Themeforest support and they should refund you.

Regards

Hi

Firstly great theme.

Seems I can’t add to cart and my check out options have stopped working.

Www.purplemotionprint.co.uk

tiquet

Answered via e-mail.

Regards

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