123 comments found

Good afternoon. There are errors on the site: http://screencast.com/t/v0vLng4nr Theme updated to the latest version, errors remained. website: www.artholl-nn.ru The code is not touched, only a custom theme. Tell me, please, what could be the reason?

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I sent an email about five days ago on behalf of a client and haven’t received a response. I can’t register for your support forum because some con artist “web designer” overwrote your code and made herself the author of your theme. Not sure how else to reach you to try to rectify this so my client can move forward with her site.

Please advise. Thank you.

UnitedThemes

Hi,

I’m not sure about the initial concern, if this “web designer” has bought a regular license – hes free to modify the theme to his / her needs. Also removing the copyright is not a problem. If you now overtook the theme – and you need support – we definitely need a valid license key in order to verify the software as a regular purchase and not a an illegal download for example. So please ask the previous designer for this code and we are more than happy to help you.

Best Regards UT

Default-user

She doesn’t return any calls and she did not purchase a license.

UnitedThemes

Hi,

in this case there is not much we can do – I’m afraid that you need to purchase a valid license in order to receive support.

Best Regards UT

UnitedThemes

Hi,

going to jump into the forum now.

Best Regards UT

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