122 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

hi, does this theme allow for a static homepage image instead of slider?

UnitedThemes

Hi,

yes you can decide to display: Slider, Video, Image or Video + Text ;)

Best Regards UT

Default-user

and is there an option to eliminate the slider or static image all together on the home page?

UnitedThemes

Hi,

you can decide what you’d like to display, also the featured header which contains the slider in our examples.

Best Regards UT

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
joyike Purchased

just purchased the app. any recommendations on how wide the slider should be? It looks like its aligning from the right the right of my image is still being cut off a bit. i made it 1920px. Too long?

UnitedThemes

Hi,

yes with 1920 you are covering all current display solution and you make also sure, that for people on your higher resolution the used images are appearing in a good quality.

Best Regards UT

Default-user
joyike Purchased

hi there, I’ve incorporated the design into my website and it looks great! I’m having an issue where the theme has drastically slowed down my website’s speed. Can you offer a solution to this? I didn’t expect for this to happen.

Default-user
joyike Purchased

Hi, Some of my webvisitors seeing odd characters with the theme. Print Screen attached. Can you tell me why this might be happening: http://www.joyike.com/wp-content/uploads/2013/01/wierd-web.jpg

UnitedThemes

Hi,

For further support please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledge bank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

Best Regards UT

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 1 and 9 users
  • Sold between 1 and 100 dollars

Hello United.

A client purchased this theme, and is asking me to make a couple of tweaks. I’d ask in the forum, but I’m not the purchaser.

Is your theme compliant with standard ‘child-theme’ set-up?

Several themes here on TF are not, and it never hurts, nor should it offend, to ask and make sure.

They also wish to move your menu ‘above’ the logo area, but not sure if that’s something I won’t talk them out of.

Thanks in advance for your response to the Child-theme inquiry,

Michael

UnitedThemes

Hi,

if you can provide us the purchase code we can create an account manually for you. Feel free to send us the user account the theme has been purchased with and the purchase code via profile.

Melrose already comes with a standard child theme and most file like footer.php , header.php can be added to this child theme.

Well this can be done with a code change, for changes like this we are having a paid customization support. Our regular after sale support does not cover these inquiries. Only theme related configuration and minor CSS changes are covered.

Best Regards UT

cajebo

Greetings. Thanks for your response. I’ve acquired the purchase code from our client, but think perhaps not wise to expose that here. I will follow up with a separate email to whatever contact channel I can find at your unitedthemes.com site.

Again, thanks for your support.

cajebo

Hello again UT. Looking for method of contact so as to provide you with requested “Purchase Code”. I’ve reached out with FB, Contact form, and here. :)

UnitedThemes

Hi,

you should have received an email :)

Best Regards UT

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • Italy
  • Referred between 10 and 49 users
Gurify Purchased

Hi!

I’m looking for the section where to add the social urls but cannot find it under General or any other section within the Theme Options. Where/how can i display the social icons?

Thank you

UnitedThemes

Hi,

its a widget ;) Just place it inside the Header Section Sidebar and add the icons.

For further help please register on our forum. It’s free and easy to use.

Please send a PM via this forum to the “UnitedThemes” User. And also add some information if you have done any modifications to the code.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I have the same problem like cajebo. I emailed you purchase code, no answer yet…

UnitedThemes

Hi,

if you already have the purchase code please sign up at our support forum. http://support.unitedthemes.com/index.php?page=Register

Best Regards UT

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I am looking to purchase this item however I’d liek to know if i can change a couple things. I’d like to be able to alter the colors a bit. ie: I’d like to change rollover navigation colors and link colors. How would I go about doing this?

Thanks, Miranda

UnitedThemes

Hi Miranda,

well since we are delivering this theme with the 2 predefined colors you need to make these changes directly inside the CSS file. The only thing which is controllable with the theme options panel is the theme color / accent color. And this color will apply the font color on the navigation for example.

Best Regards UT

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Where can I add my social media accounts? I have looked everywhere!

UnitedThemes

Hi,

you need to add the social media widget to the header widget are under appearance -> widgets.

Hope this helps.

Best Regards UT

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, I love this theme! So easy to work with and customize. I have two questions for you.

1. Is there a way to make the menu static on all monitors? For instance, when I view the site on my 15” Mac, the menu is all on one line. However, when I look on my client’s very large monitor, the menu wraps to two lines. Same browser. Seems backwards…shouldn’t it load the same on both?

2. Is there a way to speed up the load time of the site? It’s kind of sluggish. I only have 2 plugins activated and even without them it’s very slow to load.

Thank you in advance! Best, Katie

UnitedThemes

Hi,

thank you for your kind words.

For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I wonder why I can’t seem to make my menu work? If I were to change the site nav. in the customize portion of the Theme, it’ll show my existing menu items appear. But they don’t “stay” and nothing happens when I try to activate my existing menu. www.reelinkspot.com

UnitedThemes

Hi,

please unzip the package which you downloaded here at themeforest and only upload the inner ZIP named melrose.zip into your WordPress installation. This will solve your issue.

Best Regards UT

Default-user

That issue solved. Thanks, no onto the widget issue (will post on forum)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I should add I have no access to any widget. There are a handful that appear, but I can’t grab onto any of them, nor do I have any sidebars in the widget area to drag them to.

UnitedThemes

Hi,

this sounds like a JavaScript error. First try to deactivate and activate the theme once if you have updated to the last version.

For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, i would like to have two gallery pages for different product lines with different filterable categories.is that possible? thank you in advance

UnitedThemes

Hi,

yes this is possible.

Best Regards UT

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, i would like to have two gallery pages for different product lines with different filterable categories.is that possible? thank you in advance

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, left a message on forum, having issues with widget area and rev slider can you please assist?

UnitedThemes

Hi,

yes we are at the office now. Coming back to you very soon.

Best Regards UT

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
jaunmims Purchased

Hello, I left a question on forum last week but no response. I’m having urgent background color issue. my forum name is jaunmims. Can someone please assist me with this? Thanks in advance, Jaun

UnitedThemes

Hi Jaun,

sorry for jumping into the forum so late. We have sent you an answer.

Best Regards UT

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi, I can’t seem to change the tagline from ‘Just another WordPress site’ in the Settings area. Whenever I change it and save, it reverts back to ‘Just another WordPress site’. Am I missing something obvious here? Help please!

UnitedThemes

Hi,

For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How would I get to the Shortcode Generator?

UnitedThemes

Hi,

the generator is integrated inside the standard WP Editor. With the help of this tool you can quickly insert short codes.

Best Regards UT

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Or I guess my question is how do you edit the tabs etc you don’t provide the short code you say to use Shortcode Generator?

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello, I want to purchase your theme, I like how it is set up, but I have one question: Will I be able to make my pics in the slider etc in color instead of black/white?

Thanks in advance

UnitedThemes

Hi,

only by changing the CSS yourself.

Best Regards UT

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hey people!

I amhaving some troubles with theme and the problem i am facing is adding new tab in the service template section. The button just doesnt want to work and add a new tab.

Is there anything i can do about it?

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have it set to page transitions and when it transitions from page to page their are (2) circle loaders. Is there a way to fix this?

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

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