42 comments found

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Sold between 10 000 and 50 000 dollars

Bro I like all your works, It is very sweet and cute design , wish you lots of sells :)

smartdatasoft

thank you very much i am also fan of your joomla work :)

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 5-6 years
  • Interviewed on the Envato Notes blog
  • Author had a File in an Envato Bundle
  • Europe
  • Author had a Free File of the Month
  • Bought between 10 and 49 items
+3 more

Great job converting our Mercor theme to Prestashop. Looks really good :).

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain
diegobp Purchased

Hi. Sorry for my English. Is possible to include the search block in the store.

smartdatasoft

yes that can be done on sidebar. inform me where you like we will update that

Default-user
diegobp Purchased

I think it would be nice in the header.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Viziotech Purchased

I buy this template the version is 1.5.4.0 and it show a image that said ready for 1.5.3.0 – 1.5.5.1

Presta shop latest version as today 5/7/2013 is 1.5.4.1 Can you please update to this version some of the features are not working with this version I need to restore back to version 1.5.4.1 why never things are done ready to go on the upgrades.

smartdatasoft

please mail me to our support at support.smartdatasoft.com with your details problem i will try my best to help you.

smartdatasoft

it is ready for 1.5.3-1.5.4.1 sorry for typo 1.5.5 as it is not yet released by prestashop :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I have a problem with the menu because the main links of the menu is open every link in a new window. How I can fix it?

Thanks

smartdatasoft

did you checked do not open new link from the right side of the link insert. if you face problem please send mail to support with ftp and site url we will check that support.smartdatasoft.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I wanted to buy this theme but I have a question. Is it possible to make a video on the slideshow auto-play?

Cheers

smartdatasoft

there you need to put markup of video , if your video have auto play option than it will play.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Viziotech Purchased

Hi I have made my decision your template does not work for nothing. I have problems also with the links and the template send me to the 404 error page item not found. How can I get my refund. or should I place a charge back on my C.C or send me a brand new Theme with no error please

smartdatasoft

Hello, Viziotech the theme is full tested. If you told me what is the issue. i can take a look. i think that is issue on your server. You can see this theme is used by other people without having any problem.

smartdatasoft

the template to link category,manufacture is given as dummy # url and other are give full functional to show how menu work. you can ses. the theme is work with other people site without having any issue. please give your url so that i can assist you what is the problem

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Viziotech Purchased

This them does not work with friendly URL I ask the host company to fix it but Automatically redirect to the canonical URL Yes No Recommended, but your theme must be compliant. Comprende (understand)

smartdatasoft

Why this theme does not work with friendly url. we have tested. please provide more details i will take a look . I think you set canonical url from admin url.?

smartdatasoft

Please see to seo url you need to url rewrite mode of your server which prestashop backend told http://awesomescreenshot.com/06d1efsq81

and also check in out site the theme work with seo url without having any issue.So i am not agree on your point that it do not work on seo friendly url. It is your hosting issue.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

does this theme comes with a each function ?

smartdatasoft

Yes it comes with each function what you saw. our next release is almost finish. Which comes with 1. five step and 1 step both check out. mega menu improvement with product image add and cms content add and some new cool features.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States

I got theme because it said 1.5.4.1 ready.

Installed theme through import/export module on fresh PrestaShop install.

The MegaMenu doesn’t work at all, everytime I try adding items, or even seeing the default items they don’t show up.

Incredibly disappointed. I had high hopes. I’m on several deadlines and this instability is going to cost me.

smartdatasoft

Will send me mail from my dashboard. I will help you. Are you using the latest version which i upload today. As it have huge improvement. If you give proper information. I will help you to build your site as soon as possible. And hope you will not disappointed .

barbarasacks

I was using the version that was uploaded today.

The Smart MegaMenu Module does not work at all, adding any new links or items does NOT update the menu.

The menu itself only showed a home button despite the rest of the pages being properly set up by default.

smartdatasoft

Will you told me what is your prestashop version and which is default language. other people using this without any problem. If you mail me with back office and ftp to support i will take a look at the morning.

barbarasacks

1.5.4.1 / English

I cannot give you the FTP credentials.

barbarasacks

The problem is with the Smart Mega Menu module. It does not properly update or change anything.

barbarasacks

Unfortunately I have to leave the rating at 1 until the MegaMenu module is fixed.

Even uninstalling and reinstalling the module gives me the same issue: The MegaMenu module does not load any items or accept changes despite the page refreshing upon submission.

smartdatasoft

How can i know what happen in your site. I have test mega menu with client site and my site also. See this site http://www.sanitariavigonovese.it/ So it is quite unfair to give a good working theme ratting 1 without give developer to look at your problem. As some time it may be server issue. You can see we are helping people on forum. So why do not you send your back office to the support.smartdatasoft.com so that we can take a look where is the issue on your sever or our module

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States

I am running PrestaShop 1.5.4.1

I have the following problems with this theme:

  • MegaMenu module doesn’t work in 1.5.4.1
  • Homepage headings don’t update properly to the store name
  • Manufacturers module doesn’t configure properly
  • Poor documentation with install instructions from two builds previous

I seriously do not recommend this product for any web developer that needs something more than changing pretty colors and uploading logo graphics.

smartdatasoft
Please take a look http://www.sanitariavigonovese.it/ http://www.marketingcompany.cz/projects/prestashop/

They are able to use megamenu, change content, do manufacture logo manage, and all are work there site. They are two different client . So how can we know that it is our theme issue.You need to send your site url. And without send your site url to support. It is not quite impossible to understand the issue. You may write tons of page that it do not work. But we remain unclear the issue. As you do not co-operate with us.

barbarasacks

I’ve since had to remove use of this theme from my clients website.

I’ve updated my rating to a 3. have a good day.

smartdatasoft

Please give us more information. As we like to know our client are happy. you can view i help people on forum without money. :)http://www.prestashop.com/forums/user/460779-smartdatasoft/

I like to help you .If it takes hours of my time. I want to know that you are happy and want to use our theme. Can you told what part of our theme dislike you. We are happy to fix that as soon as possible and update on themeforest. As client satisfaction is our first priority than money :)

  • Bought between 10 and 49 items
  • France
  • Has been a member for 6-7 years

Hello,

Installed the theme today, on prestashop 1.5.4.1 Everything is good, but the module “Smart Mercor Prestashop Theme Admin Panel” won’t let me save any changes at all! The button save all changes just doesnt work. So I cannot customize or change settings at all!!!

Any solution?

Regards,

smartdatasoft

Please send mail with your access to support.smartdatasoft.com we will take care and fix all the issue if anythings related to your sever.

Default-user

Hi, What kind of access do you need? my customer isn’t too keen on letting “strangers” on their back office (pardon me for the term “strangers” of course!) FTP? Prestashop back office?

I tried to reinstall but issues remain, our major brand image section errors, etc…

smartdatasoft

if you send me ftp and back office access i will take a look on the site. is that our theme issue or your sever related issue

Default-user

Problems solved with your great help, and smartdatasoft support even helped us further in the modifications we wanted to do on the theme! Excellent support! Thanks again

smartdatasoft

Please rate our theme and help to theme sale more. :) New theme will release this week with more awasome features and details doc. smartdatasoft.com/prestashop/sellya/

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Does your theme have russian translation?

smartdatasoft

no it can be done the standard prestashop system. if you need our team can do that for you by google translation.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, very nice theme. I have a question. Is it possible to disable ‘responsiveness’ feature and lock it on desktop CSS? Thanks for answering. Kind regards.

smartdatasoft

Sorry it have no option for stop responsive design.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Amazing Support!!! 100% Recommended!! Regards from Spain

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

How I can to change “Mercor” texts on Home Page: Featured Products in … / Latest Arrivals in … ?

smartdatasoft

Yes that can be changed from admin translation section. If you face problem please send mail to support with back office access i will show you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
juw Purchased

Hi,

The template is not responsive on iPad and iPhone :(:(:( The image in the slider are not scaled down. The 3 boxes got double height…

I purchased because it mentioned “responsive” Please can you come back urgently on this with a fix or some help ?

Cheers

smartdatasoft

juw, did you saw that on theme section there is a option to disable mobile option, which cause the site to look full, you need to disable that.

Default-user
juw Purchased

Ok I will check thanks for your reply. But the live preview is also having this option disable so ?

smartdatasoft

i haven’t disable that option, i check last night :(

Default-user
juw Purchased

Is the option in Smart Mercor Prestashop Theme Admin Panel ? I am on the preview page using iPhone 4S and iPad mini yout theme is not showing correctly.

smartdatasoft

no the option on prestashop theme locatoin

Default-user
juw Purchased

Now I see the preview page of mercor theme is out of CSS and display the default logo of Prestashop. Are you updating something maybe ?

Default-user
juw Purchased

I try to enable the Prestashop “I’d like to enable it on both smart phones and tablets.” but Mercor theme then disappear anf I get a website with content only on gray background with no more styling :(

Default-user
juw Purchased

Sorry to rush you but we are about to launch are website and can not get it to work on mobile device. can we Skype ?

smartdatasoft

in out of my office, will back office tomorrow.

Default-user
juw Purchased

ok thanks dude !

Default-user
juw Purchased

Hi ! Any news ?

smartdatasoft

please mail me i will send you the header.tpl only need one line of code.

Default-user
juw Purchased

Your template is still not responsive even on your online preview here :http://themeforest.net/item/mercor-responsive-prestashop-theme/full_screen_preview/4586293

Please help.

smartdatasoft

i have just update my date the template on my pc, product.tpl related product. and also checked my iphone it work 100%, i am uploading new update withing few hours.

Default-user
juw Purchased

Great, thanks. Pls can you fix also the 3 boxes in the middle of the page ?

smartdatasoft

that is fixed , i check on my ihone all are looks good , if you find any problem please send mail to support.smartdatasoft.com with your image. we will fix as soon as possible. tomorrow is our week end so we will look on Saturday.

Default-user
juw Purchased

Ok where can I get the new tpl ?

smartdatasoft

just downlaod the theme and open theme folder and overwrite the file or, over write the header.tpl and productcategory folder from themes\mercor\modules location

Default-user
juw Purchased

great thanks, will try tomorrow

Default-user
juw Purchased

I try the 1.6 version with a CLEAN INSTALL of presta+your theme.

1 – resizing the desktop browser window at about 950 px width breaks the footer. 2 – Under 950 px the header image are pushed outside to the left. The image are not scalled down. and the left arrow is overlapping the jacket images. 3 – Mobile version ! Not working ! On iPhone for example “welcome to mercor – a minimal business theme” is broken. The menu “Navigate “to is floating around nowhere. Category is stuck on the left. the other item in the footer look ok and stay centered.

Do we see the same thing or no ?

smartdatasoft

hello, juw please check the site on http://mattkersley.com/responsive/ i have check with real device.

Default-user
juw Purchased

Can you give me your official prestashop demo link so I can compare with my website ?

smartdatasoft

hello, juw, the link of the shop is main demo, give us some time, we will check the full site tomorrow on our iphone and ipad and check is there any issue which we missed

Default-user
juw Purchased

Ok great thank you for your reply. Waiting for your update tomorrow.

Default-user
juw Purchased

By the way even on a clean Prestashop 1.5.4 I got this error bellow after installing the template. I don’t use default Prestashop images I only upload mine after installing your template. Can this cause display problem on the front office ? What to do to correct/prevent these errors on a fresh Prestashop install ? The error is : Warning: Copy/Paste your errors if you want to manually set the image type (in the “Images” page under the “Preferences” menu):

smartdatasoft

i am not understand your error. please send a mail to support with site access i will take a look, at the morning.

Default-user
juw Purchased

Hi, Any update/news about the responsive issue ?

smartdatasoft

hello, we have update the site home page, and other page check on our development, if you send your site access i will send you the update file. we will upload the update on tf tomorrow. as saterday is holiday on tf reviewer and it take lots of time to accept

Default-user
juw Purchased

Great ! Waiting for you update and then I will reinstall everything from scratch.

smartdatasoft

i am trying to upload on my server and then send you the url to test

smartdatasoft

juw will you please check the latest update on your end http://smartda1.wwwss3.a2hosting.com/prestashop/mercor/ i have checked on my ipad, iphone. after your check i will update a new version on themeforest.

Default-user
juw Purchased

I check your link on iPad. The category in footer is not centered. Try the iPad vertically to see the problem. Also the whole site leaves a gap on the right side of the screen like if left and right margins where not equal in both vertical or horizontal view on iPad.

smartdatasoft

yes i saw but our original design mercor wp have build like this. only currently the footer category issue on vertical remain which we will fix .

Default-user
juw Purchased

ok can you fix category alignment within monday ? thanks

smartdatasoft

please check i have update the site on ipad 768 if ok mail me i will send you the file on zip of the theme.

Default-user
juw Purchased

ipad ok but iPhone horizontal the navigate menu and logo are broken. I mail you through tf or smart ? just noticed that iPad vertical can scroll horizontal check this issue !

smartdatasoft

ok, let me check your mail

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

How I can to modify OUR MAJOR BRANDS logos?

Thanks in advanced

smartdatasoft

from manufacture via prestashop admin.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hello, There is bug in Menu , when i add CMS page, it is not showing in front-end, there is blank space.

Thank you for helping me

smartdatasoft

the top label menu need to be link, and after that you can add cms link menu

Default-user

When i save link in menu, the “Name” field is blank, on clicking edit, it show blank value in Name field.

smartdatasoft

Please send mail to supoort.smartdatasoft.com with site access we will check your issue as soon as possible

Default-user

I sent a message without answer on your site. What is your email address? supoort.smartdatasoft.com?

smartdatasoft

no support[at]smartdatasoft[dot]com or send message from the dashboard http://themeforest.net/user/smartdatasoft

Default-user

I have fixed many bugs in your chart for 3 full days because no replies to my emails. This is not normal and I hope you will improve your performance and support the theme. The theme is not responsive design and I do not have time to do it for you. I ask you to fix that as soon as possible or pay me. I lost enough time to send emails unanswered and selling products for tablets and smartphones, I am obliged to have a responsive design theme.

smartdatasoft

hello, where is your email. we have fixed the theme already which is not upload and other client use that. he take from me. will you told me which ticket no you got. i replied each and every mail.

we have test full site and fixed all the issue on iphone and ipad. Other client confirm that all are work well. please mail me from my dash board. please see i have replied Ticket #353835 and also send you the latest file by email

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, is it possible to have product short description on hover (in product list) like it is in Sellya theme? Also, is it possible to have Custom box like it is in Sellya?

smartdatasoft

no it is not added on this theme, we will think about this.

Default-user

Thanks for a quick reply. Is it possible to have a plain short description in product list?

smartdatasoft

that can be add via edit the product.tpl you can customize by any developer.

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