44 comments found

juw Purchased

Hi,

Smart mega menu with a fresh install do not show any image like the demo. How do you customise it ?

smartdatasoft

In the megamenu you will see there is option to show image from drop down when you add , if you have problem send your site access on support.smartdatasoft.com we will take care tomorrow. today is our weekend

Can this theme be ‘boxed’? I know full-screen sites are a nice trend, but for my particular site I need it to be boxed to 1000px. Is this possible using this theme?

smartdatasoft

in that case you need to customize the media query by any freelancer.

I like this theme, can i change the language? i need it in spanish, thanks

smartdatasoft

Yes you can do that from prestashop translation section

as I can turn the right sidebar? No I get when I enter a product

smartdatasoft

Yes you can enable or disable side bar. Is there any issue. Please mail to support.smartdatasoft.com we will take a look your issue.

kgb26 Purchased

hello I have a problem with the Nivo Slider Show, the first time in the slide image reappears each time before each other pictures, thank you

smartdatasoft

please send mail to support.smartdatasoft.com with your site url or backoffice our team will take alook.

Does this support PrestaShop 1.5.5?

smartdatasoft

we didn’t update the tpl file yet but it work

Hey, why do not I get the footer as in the demo?

http://tiendacarton.cadenalia.com
Default-user

I have sent you an email….

smartdatasoft

ok i will take a look

Hi, I have the last Prestashop 1.5.6 The Mercor template work on it ? Thank you

smartdatasoft

Yes it work , people are using this. if you have problem we will help you

Hi

Does this support now PrestaShop 1.5.5 ? or 1 5.6 ?

Thanks

smartdatasoft

yes it work , will update on 1.5.6 soon

pel024 Purchased

Hi

Your support link is returning a 403 error, how can I contact you?

Thanks

smartdatasoft

Please contact us tomorrow. some one made problem to our server and made cpu busy. hosting block and public visit. we are working on the problem

Great Theme ! Good Job !

I can put all the items without slider in home?

Default-user

not work ….

Default-user

in the slider and the new works featured products….?

Default-user

Solved!!! index.tpl

juw Purchased

Hi, Is it possible to have Featured Box titles in different language when user switch lang ? Cheers

smartdatasoft

Which featured box? the featured product title? please send mail to support.smartdatasoft.com with image, so that i can assist you how to do that.

juw Purchased

Hi,

The live demo is still NOT IOS compatible with the header slider that do not resize :-(

Is the download package updated for that issue ?

smartdatasoft

will you please mail to support.smartdatasoft.com i will take a look on your issue.

as I can remove the slider secondary product images and display all the photos….

http://kartelier.com/home/43-taburete-puf-mueble-carton.html
smartdatasoft

yes that can be done, by custom work on product.tpl

is possible in 1.5.6? I m trying but I can not it, why??

Now I read is only install in 1.5.3 and 1.5.4, so is possible dowload this version?

smartdatasoft

I hope it will work on 1.5.6 if you face problem inform us.

Default-user

Is impossible, i trying to 1.5.6 and 1.5.4 and always say “Configuración de archivo errónea” “Setting the wrong file”

smartdatasoft

Please mail me on support i will take a look

Purchased the theme because we have purchased previously the same wordpress theme, and wanted to add e shop feature to it. Had problems with top menu FAQ module especially, contacted the developer, about it promised support havent heard since ( 2 weeks now ). Its urgent for a client and the response ( or better said no response ) is just so unprofessional, it puts me into awkward position. Not happy at all.

smartdatasoft

Please take a look i have answered your question on ticket . Ticket #192026 withing 2 hours of your post send. But after that you didn’t replied our message on our old system. You ticket create : 01/16/2014 4:19 pm Our Replied : 01/16/2014 6:22 pm After that we have not received any message.

Default-user

Hi sorry, but when i try login , it is showing me error on the support and when I have followed the link sent via email about the progress it says broken link ( or something similar ) your email comes from support@smartdatasoft.com to my email, and thats where I was sending all my messages ( quite few ) as with this email address I have received the request about the login details. I ll try to re-register again and open new ticket and hopefully this will get sorted soon as its quite frustrating. Thank you.

smartdatasoft

I have answered in support system your problem

Hello,

How I can to change “Mercor” texts on Home Page: Featured Products in … / Latest Arrivals in … ? tried translations but cant find it

smartdatasoft

Hello, support[at]smartdatasoft[dot]com is not our support email. We told all to open ticket. And we have closed our old system. Which link you got break. So please open ticket on support.smartdatasoft.com we will help you. You can translate the text from module section of translation. You can also go that from theme documentation how to translate theme.

Hello I am having problems when I try to save the smart theme admin panel, I click on the save button and nothing happens. Could you help me?

smartdatasoft

Please send message on support system with your site access i will take a look with priority basis of ticket.

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