577 comments found

Hi,

was the theme programmed taking into account the valid Coding standards for WordPress and does it use the WooCommerce API? Or does the theme use own templates for the shop sites?

I need to know this, because I’m looking for a Theme which is compatible with WooCommerce German Market.

gljivec

Hi,

we use custom files for WooCommerce shop.

Best regards.

Hi,

The Menu on my website is at the bottom of the logo. But why ? What Can I do ?

gljivec

Hi,

for support please open ticket via support tab.

Best regards.

Hi, I have purchased and used the Mercor theme on a website I built. It has been a big struggle and my site is not doing well from a SEO perspective. I just ran this through a SEO checker and it got a “D” grade. So I re-ran it on the theme demo and see that’s where the problems are. You can see for yourself: http://tools.quicksprout.com/analyze/mercor.premiumcoding.com

Do you have plans to fix these problems?

Hi,

On firefox and IE we have a styling isseu.

Link: http://www.ysecream.com/shop/aqua-square-bracelet/

The amount you can choose when buying a product on firefox is not showing correct.

How can we solve this?

Regards

Hi there, I’ve encounter a problem while using WooCommerce Product Bundles. Can you please help me resolve it? Thank you! Best,

Pawel

gljivec

Hi,

for support please open ticket via Support tab.

Best regards.

Dante78 Purchased

Hello

After updating theme i got theese errors:

http://prntscr.com/643g0b
gljivec

Did you upload theme via FTP or Wp admin?

Dante78
Dante78 Purchased

FTP

gljivec

Hi,

then first delete at least woocommerce folder and upload thame again.

There were a lot of files removed so looks like you still have old files in theme.

Best regards.

Vitadis Purchased

Hello,

Can we put more products om homepage to let consumers see instead of 3 now? Their under “attention” .. how can we extend it to 12

gljivec

Hi,

for support please open ticket via support tab.

Best regards.

Dante78 Purchased

Hello

I have a ticket iopened more then 4 days ago. 3 days without any answer from you (at least).

I told you, i updated the theme and the woocommerce and all the installation it is messed up.

I asked you to tell me how can i solve the blury images from the front page, you gave and advice and all the homepage was vanished.

A asked you to tell me how can i have more products on front page, your advice isn’t working

Also the theme it is not responding to settings. I checked all the boxes of homepage settings. Nothing. I have a page with few products, with no major brands and footer

www.marion-turism.ro

user: marius pass: roxana

Can I hope in some help from you or shpuld i buy another theme, obviously not from you??

Dante78
Dante78 Purchased

you are welcome :) – I swear i will never purchase a theme from you. NEVER :)

Dante78
Dante78 Purchased

And you suspended my account? Are you kidding? http://prntscr.com/673f3x What kind of services do you provide since you are reacting like this when you are criticised for a good reason?? You support it is not good. Trust me

gljivec

Hi,

I really hope so! Enjoy the day.

Best regards.

Parse error: syntax error, unexpected end of file wp-content/themes/mercor/includes/menu.php on line 17

I cannot do anything…Removing the theme enables me to get through wordpress but when I add it back, I get this error on everything I click

gljivec

Hi,

if you are uploading via FTP use binary transfer mode.

Best regards.

Hi, 2 questions:

- What is the shortcode for search? Our backend shortcode is not working. - We would like to ad pintarest en instagram in the header is this possible?

Regards

Thanks

gljivec

Hi,

for support please open ticket via support tab.

Best regards.

Hi, Just wondering when your theme will be compatible with woo commerce 2.3.5?

gljivec

Hi,

it already is.

Best regards.

ldiaz117 Purchased

What do I need to do to set certain products to be in the featured products homepage section?

gljivec

Hi,

where you have the list of all the producst you can click the featured icon to highlight the product to be a featured product.

Best regards

aikaokee Purchased

Hello!!! How can I make the font size of the text in the description and short description just as your demo? Thanks!

gljivec

Hi,

for support please write through the support tab in theme’s description.

Thanks and best regards

Default-user
aikaokee Purchased

I found it:

Theme Options / Typhography / Body Typography Settings/ Choose: Open Sans – 16px

gljivec

Hi,

ok, great, lots of typograhy can be changed directly from theme’s admin panel yes. For other support please write through the support tab in theme’s description.

Best regards

aikaokee Purchased

Once my the website was fully finished I noticed MERCOR is not multilanguage supported (which is so sad and you should alert it to yours future buyers). I need to add some languages so I’m thinking to migrate website to your CAMY theme (which is similar to MERCOR and WPML compatible).

In CAMY frontpage there is a notice “Theme is not yet updaed for woocommerce so please do not yet update it. We will provide updates within one week (until 18.2.2015). Thank you.” So I ask: Is CAMY updated for Woocommerce 2.3.7 ?

gljivec

Hi,

yes, Camy is compatible with the latest Woocomerce version.

Best regards

Could you please tell me why the Rev slider does not export properly with your theme?

Here is the message I get when trying to export the sliders I made and upload them into another theme:

importing slider setings and data…

Error: Wrong export slider file format! This could be caused because the ZipArchive extension is not enabled.

THanks

gljivec

Hi,

rev slider is a plugin so the issue is not with the theme but with the plugin. I think that the issue is with your hosting so contact your hosting provider.

If this is theme related problem like you said just switch to defaul WP theme and export slider ;)

Best regards.

Default-user

That worked!!! The problem is the theme. Thanks, I guess, but this theme has some serious issues man. Thank God I dont have to recreate the entire slider whew!

Hi I just downloaded the updated mercor and I have a number of issues. My cart page does not show up and instead, I receive the below. Also the layout on the order page is off. All of the text is now all the way down the page. Where do I need to go to submit a ticket? Please help ASAP.

Fatal error: Call to undefined method WooCommerce::show_messages() in /home/giftit/spaflops.com/wp-content/themes/mercor/woocommerce/cart/cart.php on line 13

Thanks

gljivec

Hi,

if you have just downloaded theme there will be no errors. First delete old theme and install new one.

Best regards.

Hi, please help.

Something weird is happening on my homepage. The menu is appearing with a gap at the top and there is no footer.

I have updated to the latest version with no luck.

Thanks.

gljivec

Hi,

for support please open ticket via support tab.

Best regards.

by
by
by
by
by
by