560 comments found

I get “banned” from the support portal for giving a 1 start review and constructive criticism to some dooshbag. Good service! Last time I buy any PMCoding theme ever!!

gljivec

Hi,

we sorted the issue you had in the ticket. You replied with:

“All sorted! Thanks”

After that you wrote in the review:

“Not user-friendly and difficult to customize compared to other themes.”

This is constructive criticism for you? And now calling me dooshbag after that? That’s just lovely :).

Best regards

hi i want to reduce the woocommerce product size image, even i did it from woocommerce – products, but nothing changed, please tell

gljivec

Hi,

for support please write through the support tab in theme’s description. Thank you.

Best regards

Hello I just downloaded your theme and uploaded it via FTP with a new install on Godaddy of Wordpress 4.0 I had also installed a new version of woo commerce I tried to activate the theme and I get this error Parse error: syntax error, unexpected $end in /home/content/24/9378624/html/Main/wp-content/themes/mercor/includes/menu.php on line 17

gljivec

Hi,

can you try installing via Wordpress Dashboard (zip directly), otherwise write us through the support tab in theme’s description. Thanks.

Best regards

LMB2410 Purchased

Hello:

I’ve got the theme working very well, but at the last minute the client is asking that I try another layout for the blog page. However, when I switch the template on the blog page of the website, nothing happens—it stays the same regardless of default template, 2 column blog page or sorting blog page. http://mmsalesco.com/newsite/specials-and-news/

Thank you for your help.

Laura

gljivec

Hi,

for support please open ticket via support tab.

Best reagrds.

Hello,

Is this theme 2.2.x compatible? If not, will it be in the near future?

I accidentally updated Woocommerce to 2.2.2 and it looks all works well, but is it really? There is a warning now for the 2.2 being a ‘major update’.

Thank you.

gljivec

Hi,

yes you can update theme to latest WooComemrce.

Best regards.

Hello there,

I really like ur theme! I just have one question before buying. Is it possible to disable the whole log-in/register/ – my account – coupon – wishlist thing? I only wanna use a regular “guest checkout” on my webshop. I dont want to show all the other stuff since i like minimalistic design.

Kind regards Michael

gljivec

Hi,

thank you. Yes this is possible, if you don’t know how to achieve that, you can contact us via support tab in theme’s description and we will help you out. Thanks.

Best regards

Hey there!

A quick pre-sales question, I love the theme by the way :) My client is a small shop looking to first establish a simple website, with the possibility to upgrade to an online shop at a later date. Could we do this using this theme – so can we easily disable all the shop features and just use the basic design?

gljivec

Hi,

thank you. if you do not install woocommerce plugin you will only have the basic design without the shop yes :).

Best regards

Hi, I’ve updated to the latest version of WooCom 2.2 and it’s saying that Mercor’s pagination.php version’s out of date? Will there be a problem?

gljivec

Hi,

no there is no problem. You can update theme if you wish to remove this message.

best reagrds.

Default-user

Thank you! I’ve updated the theme and hid the message.

I updated the theme to the current version today and then updated to WP 4 and then updated all of my plugins, including WooCommerce. However, now I’m getting: mercor-child/woocommerce/loop/pagination.php version 2.0.0 is out of date. The core version is 2.2.2,

in the template overrides section. How can I update this file?

gljivec

Hi,

please write through the support tab in theme’s description for support. It’s just a notification though (nothing wrong with the files). Thank you.

Best regards

Anyone able to add images or slide to a product category page? I want to have a big slide picture in the product category page and then have the products listed below that image.

gljivec

Hi,

for support please write through support tab in theme’s description. Thank you.

Best regards

Default-user

yes, i opened a ticket for this issue. I still haven’t heard for this particular issue.

gljivec

Hi,

I just forwarded it again and set it as urgent. I am sorry for the delay.

Best regards

You Theme Include Slider Revolution, do you have an update? Slider Revolution have a serious vulnerability, this is URGENT please.

I beg you to answer in this place please.

Thank you.

gljivec

Hi,

well that depends when you downloaded the Theme. Last update was for Wordpress 4.0 about a month ago.

Best regards

Default-user

I haven’t update the template early this year, how do I update it? I ask the question since in the Themes manager of WordPress there is no notification to update the theme.

Thank you.

gljivec

Hi,

download latest version from ThemeForest, delete odl theme and upload new one.

Best regards.

Hi, you able to get the shop page to display categories and products rather than just products?

gljivec

Hi,

yes that is possible. You just need to set that in woocommerce settings to show both. Thank you.

Best regards

Hi Premium Coding,

I just wanted to check-in with you and ask why I’m unable to see different shipping options (Local Delivery, Local Pickup, etc.) on the frontend when these are set to display on the backend of WooCommerce.

Do you know why this might be?

Thanks!

—Lauren

gljivec

Hi,

for support please write through the support tab in theme’s description. Thank you.

Best regards

hello howcome your product images arent shoing

gljivec

Hi,

can you tell me exactly which single product? I tested a few and they seem to show up fine:

http://snapnote.io/0g6ynK

Thanks and best regards

hello howcome your product images arent shoing

swiftystudios

your demo theme doesnt display any image

swiftystudios

Doesnt display any product

gljivec

Hi,

can you show me a screen of how you see the site? Because I see it ok:

http://snapnote.io/0XRQ05

Best regards

jussagt Purchased

Hi there! I have a question in regards to the theme. Is it possible to add a “Switch To Desktop View” on the page to somehow remove or alter the Viewport for mobile users who may wish to view the full version of the webpage instead of the responsive view. Any help here would be great.

Thanks!

gljivec

Hi,

not without some custom work.

Best regards.

Preeti33 Purchased

Hi,

A pre-sale question. Is this theme compatible with Mega Menu? If not, then would the support team help me with custom CSS to get the desired results?

I ONLY need a theme which can show sub-menus horizontally.

Sorry, if the question was not very advanced. I am a newbie.

Thanks a bunch :)

gljivec

Hi,

it’s like this : http://snapnote.io/0n8hvY

Best regards.

Default-user
Preeti33 Purchased

Thats what I am looking for… Thanks a lot…. You got yourself a new buyer :)

gljivec

Hi,

thanks.

Best regards.

Any chance this theme will be updated to support the latest version of Woocommerce?

gljivec

Hi,

we already updated theme, so this theme support latest version of WooCommerce.

Best regards.

love the theme! how do i achieve the white border around ?

gljivec

Hi,

first post with the accout tha you have bought the theme.

Best regards.

CAUTION!!! Just because a plugin works on the default theme wordpress offers, does not mean it will work with this theme. I have the Name Your Price plugin from Woocommerce. It works on the default theme and all other themes I have tried but this one, including Woocommerce themes. After contacting support, they said it was the plugin, not their theme. They do have a decent support system, however, in this matter, passing blame on to the plugin developer was a short answer to say they were not going to fix the issue. Just be aware that if you are looking to add 3rd party plugins to this theme, it may be best to ask them if the theme supports it. You don’t want to buy the theme and realize that a plugin that you expect to work does not.

gljivec

Hi,

we use custom build single product page, this is why you will need to do some custom work with some plugins. Sorry but we can’t test all plugins.

Best reagrds.

Default-user

Thanks for the reply. Because you use a custom build single product page there leaves the potential of there being bugs in the code. In this case, there is a bug in your custom code which does not allow for this plugin (or others) to break. Is it possible to look at your code and this plugin to see why it is breaking this plugin?

Default-user

Just wondering if it is possible that your code has a bug in it? Would you look into it?

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