784 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi nice theme . I just made a purchase but encounter this after I install the theme Fatal error: Call to undefined function wp_get_theme() in /home/a5522512/public_html/wp-content/themes/mercurial/functions.php on line 57

I tried installing from FTP manager and also the WP Theme Installer but still I can’t figure out. My WP version is 3.31 if that helps . Looking forward for your reply on this matter soon . Thanks

collision

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi I resolved the issue and able to activate the theme. I have one question regarding the order of the part. How can I change the order so the about page is above the portfolio part ? And what is the ideal size width/length/px for the background image ?

Thank you

collision

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

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  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users

Hi, does this theme takes all “pages” from wordpress pages and create one-page out of them? can I crate a regular page (page, not a post) that this one-page theme will not take?

collision

hey,

1. no, it uses a custom post type called “front page section”

2. u can create regular pages. this is an example : http://themes.sqrt121.com/mercurial/features/

K

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
vekya Purchased

I’d like to use inline ‘scroll to’ links… for instance, on the first section of the demo, you have link that goes to the portfolio but does not use ‘scroll to’. How can we create links in the content areas that will ‘scroll to’ another section on the page. Thanks.

collision

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

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  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users

Hi, In the demo site (and in other sites using this theme) when clicking the “contact”, the form is seen but the submit button is below the fold. in addition, the menu bar does not appear until scrolling a bit. Does both issues can be fixed using smaller fonts for example or any other CSS manipulation?

collision

1. yes. or use a smaller title etc.

2. by default it is visible all the time. there is an option in the theme options that once checked, makes it show up starting with the 2nd front page section. in the demo, that option is checked.

  • Bought between 100 and 499 items
  • France
  • Has been a member for 5-6 years

Hello,

This is a pre-purchase question.

Is it possible to make parallax effect work into mobile devices (like iPad) ?

Thanks for your answer !

collision

hey,

sure. in fact, this was default until the latest version. we have stopped it because we got complaints about the smoothness of scrolling. take a look: http://sqrt121.com/testarea/merc/

if u decide to buy and want the parallax enabled on mobile, send me an email and ill send u the changed files.

K

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
zyzio009 Purchased

NVM! I just start reading 1 page.. ;)

Hi, I just install theme and import ‘dummy content’, but many times it doesn’t want to load and stops on 33, 50 or 67% in all browsers. Do you know what can go wrong?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

Testing the theme in iPad (iOS 6) I found a really problematic bug so wanted to check if it is being addressed. In portpolio pages that have videos (vimeo for example), once you play the video, the links to show the text, go to next item (image or video), and even the link to close the portfolio page and go back to main, don’t work any more. I only saw this problem on iPad, but it makes the theme difficult to consider as so many visits today come from iOs. Is this being addressed? and do you have an expected fix date?

and by the way, the design of this them is really amazing :)

thanks!

collision

hi,

we are not aware of this issue. we’ll look into it

K

Default-user

Thanks we’ll would get the theme if that was fixed. It looks great, but no being able to have videos on the portfolio and have it working on ios is quite a problem. Do you have any expected time for a fix?

thanks for the prompt answer

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hello,

Quick pre-sale question. Would it be possible to have multiple home pages? I’d like to use the homepage format for individual case studies much like this: http://engageinteractive.co.uk/case-studies/cafe-rouge

collision

not in its current form, it will require custom work

Default-user

Is this work that you’re willing to do?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users

(continuing my last question – http://themeforest.net/item/mercurial-one-page-parallax-wordpress-theme/discussion/3505513#comment_3422737)

I see that the regular pages are full width. Is there any built-in option to make them with sidebar?

collision

nope

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

Mercurial is a very good looking theme, which I bought this afternoon. All seems to function fine, except for the “portfolio” feature.

The pictures don’t show up on the inside sliders most of the time. Also a lot of the times I see the URLS filled in under “Project Content” disappear after saving. But even when the URL is shown the pictures wont show in the slider.

I really like to use this feature. Can you tell me if this is a common problem or if a solution exists. I already tried deleting my plugins to make sure those weren’t adding a conflict but with no result to the problem.

Grts Tom

collision

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

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  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
karlwish Purchased

Hi There,

I am wondering if its possible within this theme framework to have multiple fullscreen background images per front page section that scroll/slide show through?

If it is, could you explain, or perhaps there is a plugin that will work to make this happen? If not, is this some custom paid work you would be interested in doing? or can you point me to someone who could do it?

Many thanks in advance. Great theme! Cheers Karl

collision

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

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  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
luise Purchased

Hey, I was wondering if I can slow down the speed between sections? I need a gentle scrolling navigation. Thanks!

collision

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

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  • Bought between 10 and 49 items
  • Canada
  • Exclusive Author
  • Has been a member for 1-2 years

Hi, I really love the look of your theme and I was looking to purchase it. I was just wondering if the theme is actually as choppy when scrolling as the examples you provided in the about page.

Thanks,

Adrian

collision

hey, its as choppy as the demo

Smashcave

The demo you provided is actually quite smooth, but you included a whole bunch of examples that other people made in your items derails page that are pretty choppy. Will I run into the same problem?

Thanks

Adrian

collision

i don’t know

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

HI!

1/ in the portfolio I inserted a vimeo video bu it embeds it in a smaller player than the one on your demo. How could I fix it? 2/ the thumbnail images appear in a low definition although I uploaded it full def in a very good def. what should I do? 3/ when opening the site on my mobile, iphone5, the titles are cut , as if it was not responsive. is that normal? how to fix it?

Tx !! Clemence

collision

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

Support Forums | Create an Account | Find your “Item Purchase Code”

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tyler_lc Purchased

HI, I’ve purchased your theme for my portfolio (28eggs.com) a week ago and it’s just amazing! You’ve done a great job.

One question though: when you open a portfolio item, is there any way to make the navigation arrows (prev/next) disappear when you’re viewing the first and last item? Otherwise you have no indication that there’s no more picture and you keep clicking, thinking it’s loading or broken.

Thanks for your reply!

collision

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

Support Forums | Create an Account | Find your “Item Purchase Code”

Default-user
tyler_lc Purchased

will do, thanks!

  • Has been a member for 1-2 years

G’Day—pre-purchase question… who is the recommended host for this parallax theme? Really like it, but before I commit to a host, want to see if there are preferred host vendors people have tried (or failed) with. WordPress recommends LaughingSquid… any watchouts? Cheers.

collision

hey,

my expertise in this department is limited. i’ve heard a while back that godaddy has some problems with certain themes…

K

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Bought between 100 and 499 items
  • Has been a member for 7-8 years

How can we make the splash page transition to the home page smooth scrolling like the rest of the navigation? Thanks.

collision

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

Support Forums | Create an Account | Find your “Item Purchase Code”

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

For some reason the portfolio gallery isn’t working. It just shows the loading gif and nothing pops up. Is there something specific I have to do in order for this to work? Thanks! Awesome THEME! pixel-nyc.com/wp

collision

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

Support Forums | Create an Account | Find your “Item Purchase Code”

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