1309 comments found

KatrinZ Purchased

Hi, my URL www.zodiac-photo.com? For some reason i could not submit a ticket as it was giving error saying my URL is not valid.

I just purchased and installed the theme. I had Crius before and changed it to Mercury. I have 3 issues now.

1. I don’t see where I can change/pick the home page style

2. I tried to install the slider but it gives error saying The uploaded file exceeds the upload_max_filesize directive in php.ini.?? I host website on goDaddy. What could be the solution? Should i totally delete all files and install the theme from srcatch?

3. How to set up a contact page?

Can you please provide documentation/ video tutorials on how to manage the template?

Also if i want you to help me to set up the theme could you do it? I’d prefer to have it look similar to the one I saw on your main page and just fill it with my pictures.

ThemeGoods

Hi,

1. From your admin sidebar, open Settings > Reading> Front page displays then select “static page”.

2. Please contact your webhost and ask them to increase file upload size limitation on your server upload_max_filesize in php.ini file. It’s your server issue.

3. Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.

hi, comment & share button is not working on single picture. when we open picture and click on comment &share button it takes back to gallery. what to do ? www.sidhuphotography.com

thanks.

Default-user
http://www.sidhuphotography.com/galleries/allevents/ same problem on all galleries. open any image and click on comment and share button to test. thanks
ThemeGoods

Could you try to switch to default Wordpress permalink please. Also please try to disable all plugins to test if it fixes the issue.

Default-user

something wrong with plugin “WordPress SEO” deactivated this plugin and everything is working now. thanks for your help. cheers.

Timofay Purchased

Hi,

I’ve got a question regarding the content builder and portfolio sets with external link. I’ve built a page with the conten builder that consists of two textblocks with a portfolio item in between. For this portfolio item I chose a set that includes external-link-portfolios. Since I use this setup as a way to filter my galleries the links lead to permalinks on my own website.

The only problem is that the links open in a new tab in my browser which I don’t want. I’ve found the solution you’ve suggested for for this problem for usual portfolio pages: removing a target=blank from the portfolio.phps. This works fine for portfolio pages but not for the portfolio item added with the content builder. I cannot find the right file where the “target=blank” is generated for the content builder portfolio item. If this can only be done done globally it is not a problem. I don’t have any real external links.

I hope you can help me out, I am really close to having my site look and navigate the way I planned. Thank you!

ThemeGoods

Hi There,

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

I am unable to update my site wo Wordpress 4.2 without getting the following error message:

Notice: register_sidebar was called incorrectly. No id was set in the arguments array for the “Page Sidebar” sidebar. Defaulting to “sidebar-1”. Manually set the id to “sidebar-1” to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /hermes/bosnaweb04a/b106/whl.heartgalleryla/heartrestore/wp-includes/functions.php on line 3560 Notice: register_sidebar was called incorrectly. No id was set in the arguments array for the “Blog Sidebar” sidebar. Defaulting to “sidebar-2”. Manually set the id to “sidebar-2” to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /hermes/bosnaweb04a/b106/whl.heartgalleryla/heartrestore/wp-includes/functions.php on line 3560 Notice: register_sidebar was called incorrectly. No id was set in the arguments array for the “Contact Sidebar” sidebar. Defaulting to “sidebar-3”. Manually set the id to “sidebar-3” to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /hermes/bosnaweb04a/b106/whl.heartgalleryla/heartrestore/wp-includes/functions.php on line 3560 Notice: register_sidebar was called incorrectly. No id was set in the arguments array for the “Single Post Sidebar” sidebar. Defaulting to “sidebar-4”. Manually set the id to “sidebar-4” to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /hermes/bosnaweb04a/b106/whl.heartgalleryla/heartrestore/wp-includes/functions.php on line 3560 Notice: register_sidebar was called incorrectly. No id was set in the arguments array for the “Single Image Page Sidebar” sidebar. Defaulting to “sidebar-5”. Manually set the id to “sidebar-5” to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /hermes/bosnaweb04a/b106/whl.heartgalleryla/heartrestore/wp-includes/functions.php on line 3560 Notice: register_sidebar was called incorrectly. No id was set in the arguments array for the “Archives Sidebar” sidebar. Defaulting to “sidebar-6”. Manually set the id to “sidebar-6” to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /hermes/bosnaweb04a/b106/whl.heartgalleryla/heartrestore/wp-includes/functions.php on line 3560 Notice: register_sidebar was called incorrectly. No id was set in the arguments array for the “Category Sidebar” sidebar. Defaulting to “sidebar-7”. Manually set the id to “sidebar-7” to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /hermes/bosnaweb04a/b106/whl.heartgalleryla/heartrestore/wp-includes/functions.php on line 3560 Notice: register_sidebar was called incorrectly. No id was set in the arguments array for the “Search Sidebar” sidebar. Defaulting to “sidebar-8”. Manually set the id to “sidebar-8” to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /hermes/bosnaweb04a/b106/whl.heartgalleryla/heartrestore/wp-includes/functions.php on line 3560 Notice: register_sidebar was called incorrectly. No id was set in the arguments array for the “Tag Sidebar” sidebar. Defaulting to “sidebar-9”. Manually set the id to “sidebar-9” to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /hermes/bosnaweb04a/b106/whl.heartgalleryla/heartrestore/wp-includes/functions.php on line 3560 Notice: register_sidebar was called incorrectly. No id was set in the arguments array for the “Footer Sidebar” sidebar. Defaulting to “sidebar-10”. Manually set the id to “sidebar-10” to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /hermes/bosnaweb04a/b106/whl.heartgalleryla/heartrestore/wp-includes/functions.php on line 3560

ThemeGoods

Hi,

Please open wp-config.php file on your Wordpress root path and change this
define('WP_DEBUG', false);
crosales Purchased

Hi, I’m interested in buying. I need to know if the portfolio in the homepage can be filterable and also know which is the maximum amount of items in the portfolio of home page. thanks

ThemeGoods

1. Did you mean to display portfolio filter by selected category? is that correct?

2. Yes it is possible on homepage.

Default-user
crosales Purchased

As filterable portfolio page

ThemeGoods

Yes you can add filterable portfolio page as homepage. However it won’t display with other contents ex. slider, blog as demo site. (So it displays only portfolio filterable page).

opiolovka Purchased

Is it possible to sort photos inside gallery?

ThemeGoods

Hi,

You can drag&drop to order images using gallery admin.

Hi! I’ve officially been working on my site for over 6 months, and just went live, but have a few major hiccups I would LOVE some advice on!

Here is the site: www.ericaferronephotography.com/blog

1.) On the homepage under details, I only have three “services” listed, but have no idea how to center them. Any tips?

2.) biggest issue, when I transferred my blog over, the images and posts appear on the new blog, but the images are missing from the media section. I have to go back through all the blog posts to pick a “featured image” for each one, but don’t know where to find the images! Thanks a million for any advice on this one

3.) Photo backgrounds like the homepage “about me” image shows up as a grid versus one solid image. I’ve tried a million different sizing ideas, but didn’t know if there was a quick fix to this.

THANK YOU for any help. I can’t tell you how much I would appreciate it.

ThemeGoods

Hi There,

Probably the fastest way to resolve this is to open a thread in our support portal:

https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Jscoates Purchased

Ive sent a support ticket but had no reply. I need some help please. My website doesn’t seem to be responsive as the demo site it – www.jscoates.com The menu, footer and most of the content doesn’t shrink as it should if you minimise the screen or if displayed on a mobile. The only thing that is responsive is the slider. Am i missing something? do I need to active the site somewhere to make it responsive?

ThemeGoods

Hi,

I checked your ticket and our support staff replied 1 hour ago so please continue on the ticket.

Hi Author,

I would like to align text in vertical center or change size of item menu. I used firebug to debug and saw the alignment/height of item menu as attached image. How can I do this?

Thanks. Trung.

ThemeGoods

Hi There,

Probably the fastest way to resolve this is to open a thread in our support portal:

https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
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