Chimpstudio

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131 comments found.

levske

levske Purchased

Hello, Unfortunately Gallery doesn’t work at my web-site. http://www.uaoh.international/gallery/ Can you check it please? If you need I will be able to give you admin account. Thank you.

Hi @levske: Please create a ticket to our support system, write in detail about your issue with screen shot. Along your WP-admin site and FTP credentials. Your issue will be diagnosed and resolved. Thank you

levske

levske Purchased

Hello, How can I remove photos that show under the post? I find it in inspect element: (class=”post-media-attachments gallery-list lightbox”) Thank you!

Please create a ticket to our support system, write in detail about your issue with screen shot. Along your WP-admin site and FTP credentials. Your issue will be diagnosed and resolved. Thank you

Before purchasing i would like to mentioned that your demo website is not responsive, you cannot scroll website on mobile?

Hi@pass1234: Thank you for your noticing & interest in one of our theme, Please visit our demo site now,Its working fine on mobile now.Thank You

I cannot add images to the galleries.

When I select images from the media library, they appear just fine. As soon as I “Update” the page, the images I selected disappear. So I have no images in my galleries!

Please help – thank you!

Hi@agileforyou: Thank you for your interest in one of our theme, Please create a ticket to our support system, write in detail about your issue with screen shot. Along your WP-admin site and FTP credentials. Your issue will be diagnosed and resolved. Thank you

Hi, the image gallery has suddenly stopped working on my site and all the images have disappeared. Looks like this is an issue across other sites using this theme too. Can you look into it please? http://www.niddvalleyridingclub.org.uk/

Hi@pknights : Please create a ticket to our support system , write in detail about your issue with screen shot. Along your WP-admin site and FTP credentials. Your issue will be diagnosed and resolved. Thank you

xeneris

xeneris Purchased

After having bough the theme and putting quite a bit of work into setting up the site, I found out that search only covers posts, not pages (and not events either). Chimp Support just confirmed that. I am rather surprised: A paid theme that reduces core Wordpress functionality? With other themes, e.g. Twentyfifteen, searching pages, not only posts, works. I tried search plugins – none search pages with this theme. Chimp support: How can that be? Is there a way to solve this?

Hi@xeneris : Thank you for your purchase & interest in one of our theme, Option you asking about is not included in our theme,You can achieve your required functionality through theme code customization,Please enlist a developer’s help. Thank you

xeneris

xeneris Purchased

Well, thanks. I am a developer. I still cannot believe that you removed searching pages without any reason. Especially since the solution is so easy. For me, it meant hours of trying and searching, for you, Chimpstudio, it would have simply meant not forgetting the obvious. The solution is rather easy, if you know where to look:

in functions-theme.php, line 5, just add ”, ‘page’” after ‘cs_cause’ so you have: $query->set( ‘post_type’, array(‘post’, ‘events’, ‘cs_cause’, ‘page’) );

Chimp Studio: Would you mind listing in your colorful feature description other core features that you have removed? What can I expect from your other themes?

cwebs

cwebs Purchased

Hi Guys! Nice work but i have a little problem – could you please tell me why the theme doesnt work on mobile devices? My site is http://lodzkisalongospodarczy.pl – i’d be very greatful for your advice.

Best regards!

Could you please check your site, by deactivating all third party plugins and make sure you have recommended version of WordPress on your site, If still issue remains you are free to write us.

When I install woocommerce plugin v.2.3 or last 2.5. I cant activate plugin and I cant go to plugins page.. whats wrong?

Hi @phirebase Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

My website wont scroll on mobile, I have looked into it and I cant find out why it won’t scroll, can you please help. I am really in love with this theme and need this problem to be fixed asap.

Thank You

Hello @futuremanorg, Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

jkkenzie

jkkenzie Purchased

Bug: adding partners on footer settings (i added masonery view) on homape. When broswer is resized (used mozilla), the entire browser freezes to debug dialogue.

Hi @ jkkenzi. Please make sure you are using recommended version of wordpress. If issue still persists, please create ticket after renewing your support license.

susyed

susyed Purchased

I imported the demo data – but nothing imported into the revolution slider. Typically it is another file and I do not have that in the demo data. Please reply. Thanks

susyed

susyed Purchased

Oh, never mind it was in dummy content folder. Please ignore.

Glade to see things good at your end. Cheers :)

susyed

susyed Purchased

I cannot see where I can change the web links color from grey to blue, any suggestions?

susyed

susyed Purchased

My Second issue is the PayPal integration, when someone make a donation the cause is not updating the Raised amount. and when PayPal send back to the website its just come back to the cause page rather than PayPal Notification Page.

Its been two days since my first question I need your help to get these issues resolved. Thanks

Thank you for your purchase and feedback. Let me clear you that these are not issues.

1- Use any browsers site inspector tool / web developer tool / firebug ( firefox add on) and inspect the links you want to change colors then get their css property and change it in the respective file.

2- About donations, please not that automatic donation system is not integrated with this theme, once a user returns to website after paying at papal, the site admin first confirms his donation and the edit the cause and add donation manually.

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