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110 comments found

I am considering purchasing this theme. Does it’s donation functionality support automatic recurring donations, such as monthly giving? Thank you for your time.

Chimpstudio

Yes,it support Paypal payment gateway which provides such functionality.

How can I get the demo data for the home page slider?

Default-user

I imported the demo data – but nothing imported into the revolution slider. Typically it is another file and I do not have that in the demo data.

Default-user

Hello? I have also submitted a ticket on your support site – just need the file to import the revolution slider. That was not included in your demo data.

Chimpstudio

Your ticket number 309102 has already been replied. Please keep in touch with support team to get your issue sorted.

The h2 (page-title) appears to be getting cut off on any page I create with a title longer than 25-30 characters. http://westwordshosting.com/hclc/?page_id=9

The actual title of that page should be “2015 General Fund & Three-Year Capital Fund Commitments”

How can I avoid this? I even tried disabling the breadcrumb to make more room.

Chimpstudio

You can change the length by editing functions.php on line # 2743 Follow the link for further assistance; http://postimg.org/image/g0nxigi89/

Friends,

Donation system, you can enter a different paypal account for each cause, project? Not just a single account for all projects.

I await contact

Thank you

Mauricio Tab.
Chimpstudio

One Paypal does it all.

Since wordpress update website down & downloading the new updated theme does not seem to fix the issues…Support ticket open (#585368) but not very helpful and not many replies from support..

At the moment the website is a mess, need this sorting ASAP…

Chimpstudio

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

samphai Purchased

IT NOW HAS BEEN ALMOST A WEEK THAT YOU PROMISED TO FIX THE ISSUE ON THE THEME. I GAVE YOU MY FTP AND MY WP-ADMIN AND STILL NOTHING. SINCE FRIDAY I POST ALMOST EVERY HOUR AND STILL NO RESPOND. IF I WANT TO UPDATE MY TICKET I CAN NOT EVEN LOGIN ANYMORE BECAUSE YOUR TICKETSYSTEM DOES NOT WORK. WHEN CAN I EXPECT SOME SUPPORT? I THINK YOU ONLY WANT TO MAKE CASH AND THEN LET EVERY CLIENT BEHIND

Chimpstudio

http://awesomescreenshot.com/02c41ewrc9 This was the last reply sent to you, and you did not reply support team for your issues, instead you are writing it here at wall for some purpose. I am not being stiff, but the better platform was to ask support team about resolving issues,which have all your site access, but you are doing it here which will not help by any means.

Hello, is there a way to manage the number of items shown in the archive page of the shop? I would like to have no pagination in it. Thank you

Chimpstudio

Yes, there is a way but you need to make code changes to achieve this functionality. Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

Hi, I am looking for new theme, i tested your demo but i have a same problem as Ratios 10 monts ago: The theme does not work in BOXED mode. The responsiveness is broken and ONLY works in WIDE mode. Can you please fix?

Screenshot of webdeveloper responsible test

Chimpstudio

We have fixed it in latest version of theme. Responsive issue does not exist any more. I am going to update of theme shortly where it will work perfectly.

Hi, am intersted in this theme, am trying to figure out if users can set amount to donate and have flexibility from site b4 it transfers to paypal?

Thanks

Chimpstudio

Yes, it is necessary to go into paypal to select amount.

Default-user
http://i.imgur.com/hu0xr4X.png i have found sites using this theme that have this step before going to paypal? how do they do that?

Hi, I’ve raised two support tickets with you 7 days ago and 2 days ago and no replies to either so I will try here.

(1) How do you reorder the Events so that the first in the list is the event coming soonest. The next upcoming event is at the bottom of my list here http://niddvalleyridingclub.org.uk.gridhosted.co.uk/our-events/

(2)The add event to calendar option doesnt work with the ipad, you click the calendar icon and the calendar list options disappear.

(3)How do I import the slider that is showing on the front page of the Mercy demo homepage? It looks really good and I’d like to use on my site

Thanks Paul

Chimpstudio

Ticket system is working fine. You need to visit this page to update your ticket and requirements http://chimpgroup.com/support/view.php

Default-user

No its not. I’ve tried loads of times to update support ticket, create new ticket and every time it fails to work. So I still cannot create support ticket. All I want to do is understand why the tag doesnt work in the editor so I cannot make any text bold, and, I cannot change the web link colour from a light grey to a blue. Any ideas?

Default-user

No its not. I’ve tried loads of times to update support ticket, create new ticket and every time it fails to work. So I still cannot create support ticket. All I want to do is understand why thestrong tag doesnt work in the editor so I cannot make any text bold, and, I cannot change the web link colour from a light grey to a blue. Any ideas?

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