Discussion on Mestro - Animated Multipurpose Wordpress Theme

123 comments found

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi,

How do i solve the layer slider problem as shown in my attached image? According to the demo, the slider looks like this: http://i.imgur.com/VJOlj1o.png However, when i tried to edit the slider, it ends up like this: http://i.imgur.com/rQ3tEYp.png there is a space under the header, how do i shift the slider up so it covers the white space?

Thank You.

Best Regards, WeeNee weenee@shockmediastudio.com
wahabali

Hi vincetan,

Please open a ticket in our support forums and our dedicated support team will help you for you issues.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hello, I can use this with wordpress 3.7?

wahabali

Hi plotino,

Yes you can use it with Wordpress 3.7

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • India

Hi. I already have the HTML version of this template. Now i want to buy the wordpress version. I want to know that can I insert my own icons for the 4 boxes that are on homepage i.e. 4 Random color, Animate everything,One-click install, 24/7 Live support. I can obviously change the text and headings of that 4 boxes but can I also change the icons?

wahabali

Hi,

Yes you can change them easily with our powerful page builder. If you need any help for that you can contact to our support via wahabali.ticksy.com

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

my google shortcode doesn’t work in your theme, what am i doing wrong?

wahabali

We have answered you ticket in support forums. Kind regards ;)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
plotino Purchased

This is awesome them, is very good and the support is excellent, thank you very much for everything.

wahabali

It is always a pleasure for us to make you happy with our product. :) Much appreciated. Thank you very much

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

Hello can you tell me how to remove the gray border by colored boxes under the slide? thx

patmoss81

solved Thank you very much ;) ... and congratulations for the theme!!!

wahabali

Hi patmoss81,

Thanks for your kind words. If you need any further assistance please don’t hesitate to contact us via our support forums wahabali.ticksy.com

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Mexico
latlov Purchased

Hey there! How can i update the plugin WPBakery Visual Composer to the new one??? The plugin’s version is 3.6.12, which is the one that comes in your theme when i purchased it. Now it says there’s a new version: 3.7.4. Regards.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
neox2 Purchased

Hi,

I like your theme, but I have a problem with the Visual Composer. He make not required

Tags in the html, which makes problems with the font. Can you update the theme with the current version from VC?

many thanks.

wahabali

Hi,

Please open a ticket in our support forums wahabali.ticksy.com

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
faaruna Purchased

Nice Theme, but can you tell me the way to use Teaser Grid? I can’t attach any image to it. Please help me.

wahabali

Hi faaruna,

Please open a ticket in wahabali.ticksy.com and our support team will be grateful to assist you for this issue.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I love your Mestro theme. It has so much that you can use. :)

I have a couple of questions, if you dont mind.

trying to get google maps to work on my contact page, I ener the short URL in theme options> contact options. However, it displays a blank box on my contact page with no map.. I even tried to add it as an element using visual composer on the contact page..but it still leaves a blank box on my contact page.

Also, I am having trouble uploading my logo. The picture comes out distorted dispite the many times I have tried to resize it saving it is a png file. Is there a way to just remove the Mestro logo if I leave that option blank. I am thinkin about not just having the logo p eriod, but the Mestro logo automatically stays in the header.

How do you remove the title page from the home page or the other pages. (but most specifically the title page). I like your demo without the title page, but I cant find where to remove mine. I dont need the additional white space. Thanks!

wahabali

Hi marievhild,

Our support team would be grateful to assist you for your issues. Please open a ticket in our support forums wahabali.ticksy.com ;)

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, New updates needed for Layer slider. There is slider edit error bug. The slider works but I can’t longer edit it. When I go to edit a new slider then redirects me to the 404 error page.

Cheers

Default-user

Hi, I opened ticket on your support forum.. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
macyweb Purchased

Hi there, a strange bug has appeared since we upgraded to Wordpress. We are currently running WordPress 3.9 with Mestro Theme 1.0.6 theme. Now, when we open a page in Wordpress and and Edit Text Block the popup comes up with white text on a white background. Its now very hard to edit content. Hope you can help!

thanks

wahabali

Hi,

We will update theme as soon as possible.

Kind Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, I submitted a help ticket a few days ago about testimonials in the second slot not showing up. Unfortunately, when I log in to your support system, I cannot see my open tickets. Only my closed ones. It’s very frustrating not to be able to respond to you or even see my open ticket. Do you have an email I can communicate with you through?

wahabali

Hi there, As we have checked all tickets are now is answered. Sorry about it. If you need any help please don’t hesitate to open a ticket in our support forums again. Cheers

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

Great template. How do I update the plugins that came with the theme? Specifically, WPBakery Visual Composer?

Thanks

wahabali

Hi,

Thanks for your kind words in Mestro theme. The bundled plugins can be updated only by our developers with theme updates. The theme files are stable with its current version of Visual Composer that you download. Because our developers have modified lots of files in Visual Composer.

Kind regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
beesyst Purchased

Please help update the plugin WPBakery Visual Composer. After clicking on the button “update now” message “Error on unzipping package”. Why I can’t update this plugin. What’s wrong? Thanks.

wahabali

Hi,

Please use our support forum.

http://wahabali.ticksy.com
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there, Can you use this theme with Wordpress 3.9? Cheers

wahabali

Hi,

You can use this theme with WP3.9

Kind Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Vietnam

How to show all portfolio category. Now my portfiolio page just show limit 5 portfolio category

wahabali

Hi,

Please open a ticket in the support forums about it via wahabali.ticksy.com and our support team will assist you with your issue.

Cheers

phamvanduit

I will done, tks _

  • Has been a member for 3-4 years
  • Bought between 50 and 99 items

Updated to 3.9 and now the visual composer does not work right. For instance in the text block, nothing shows up. there are not tools, the text is white and can’t be read unless in html. Please advise if you will be coming out with an update to fix this.

wahabali

Hi luckygirrl,

Can you please open a ticket in our support forums about this issue. Our support team would be grateful to assist you anytime.

Cheers

  • Has been a member for 3-4 years
  • Bought between 50 and 99 items
Is there a reason why it has the text at the bottom of a page that you have to be registered to leave a comment, when I do not have comments enabled for that particular page? It’s like the comment section is still there but hidden instead of being removed for that page. There is even extra space down there when I am logged in. http://www.jeanwhitepahealingtouch.com/about-jean/
wahabali

Hi luckygirrl,

Can you please open a ticket in our support forums about this issue. Our support team would be grateful to assist you anytime.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
relicts Purchased

Hello,

i`ve buyed this Template but i can`t find the Icons and the 500+ Fonts.

Thanks

wahabali

Hi,

Please open a ticket in our support forums. wahabali.ticksy.com

Cheers

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