146 comments found

Hi, I have The Rising theme which I bought long ago.The client I bought it for is still using it and I am wondering if there were any updates I could get? I saw somewhere that it had been updated to HTML 5 etc. Thanks much. It is a really great theme! Dave

der
der Author

Hello @davebell,

Send us an email via our profile page, we’ll send it over.

Regards

Revoulation slider not working. I am trying to create a new revoulation slider. After filling the data when i am clicking on Create Slider button,button not working. Pls know me ASAP.How I can fix my problem.

der
der Author

Hello @akmandal

Sorry to hear about your issues. Please post your issue in the Support Forums and we will follow up and inspect the situation in depth to see what’s going on.

Regards

Hi, Interested in possibly purchasing this theme but would like to know if there are any php settings that would have to be configured on the server environment (i.e. max_execution_time, max_input_time)? Thank you!

der
der Author

Hello friend,

No, the theme mostly works out of the box. As of setting up the server environment, well it depends on your server settings. For example, if your memory is too low, then you may need to increase it but this is a very rare case and depends on the hosting provider.

As per max_execution_time and max_input_time, we have never seen anybody that needs setting those variables.

It’s worth mentioning that the only PHP extensions needed are mcrypt and GD, which most servers have installed already.

Regards

Great theme, just one thing i’m struggling with is how to resize the logo.

I’ve changed the padding but I can’t get me logo to display any wider than 250px.

Any ideas how to do this? i’ve looked all over the CSS but can’t figure it out.

der
der Author

Hello @brighteyes,

The logo width is determined from its original size, If you want your logo to be bigger then you need to upload a bigger logo.

On your image editing program (such as Photoshop) make sure the logo has your desired dimensions, save the logo and upload again.

Any other issues feel free to let us know in the Support Forums, we’re always happy to help.

Regards

brighteyes

Figured it out, it was displaying the retina (half size version) cheers for getting back

der
der Author

Glad to know you got it sorted :)

chrisuzzo Purchased

Is there going to be a release with Slider Revolution 4.6.5 ?

der
der Author

Yes, you can expect updates for the premium sliders in the upcoming theme update, which is currently in the works. May be released in the upcoming week if all goes as planned.

You theme isn’t responsive at all in safari. One of my client i have buy this theme and i am working on it. I asked him for purchase code which i will send. please take a look responsive issue in safari and correct it thanks

der
der Author

Hello Friend,

We strongly disagree: Meteor is responsive in Safari. It is recommended to check the theme’s Live Preview before making such statements about the product.

We do test our products in all mainstream browsers, including Safari. Therefore, we can assure you there are no issues with responsiveness in Safari, nor have any issues been reported.

Please ask your client to register in the Support Forums and provide information about the issues present with his site, and the exact Safari version. We will provide proper assistance.

Unless otherwise proven, there is nothing to fix.

Regards

reverietech

He will open a ticket into your forum. When i press Ctrl + mouse wheel to small the browser screen it didn’t show drop-down menus and show a long scroll at bottom of page.

I am check it on Safari 5.1.7 (7534.57.2) i don’t know it is latest version or not.

reverietech

Hi der, i am so sorry , your theme is work perfectly in Safari, my client just confirm me. It’s my mistake, i didn’t means your product is not good. thanks

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