697 comments found

Nerin Purchased

Has anyone else been having issues with the post editor since 4.0 update?

Since updating to 4.0, the accounts of editors on our site are often getting a strange stripped down page instead of a full visual editor. So far, I have been unable to replicate the problem on admin account.

When they go to edit a post as normal, instead of the editor they see a mostly empty page featuring boxes for “Title” “Display Template” “Taxonomy” & “Category”. Screenshot: http://imgur.com/fk9VmYe

I put the site in maintenance mode and disabled metro magazine, using a few other themes we had and the problem stopped. I then enabled metro and turned off all plugins, checking them one by one. It was working again until this morning when the same problem came back.

Wondering if anyone has had the same experience

wellthemes

Hi,

Thanks for the screenshot. I have checked it and did not see any problem. As you see also noticed that it doesn’t create any problem when you have all of your plugins disabled, so obviously some of the plugin css is causing the problem. The best idea would be to disable your plugins and enable one by one to find out which one is causing the problem. If you are still unable to find, send me a message using the contact form in my profile and I will look further into it.

Hello! I’m Lucaphuoc. I purchased this theme, and I want to ask. it’s possible add more than 5 Featured Categories Settings? Ex: 8 Featured Categories in the Home. Please guide me how to add! Thank you so much!

My contact email is: lucaphuoc@gmail.com

Thank you!

Default-user

I have sent to you a message using the contact form in your profile on Envato Market. Thank you, I wish to receive your email!

wellthemes

Thanks. I replied to you. :)

Default-user

Thank you very much! Good job!

Hi My Metro theme widget “Well Themes: Latest Tweets” stopped updating. It only displays the tweets from 6 months ago. It always displays the same tweets regardless of username. What can I do?

Thanks

wellthemes

Hi,

Are you using the most updated theme version? Have you inserted Twitter API keys in the widget settings?

GigiKh Purchased

Hi there,

My homepage has been scattered recently, how can i fix it!

http://wogymnast.com/
wellthemes

Hi,

I do not see any problem with your homepage. It’s a responsive theme, which means it will change its layout according to the device width on which you view it. Have you tried to check on the large screen? If you have more questions, please use the contact form in my profile and I will get back to you :)

Live Demo. I’m having an erro trying to access the Live Demo of your Theme. Is it alive/commerciallly?

thanks in advance.

wellthemes

Hello,

Sorry, I was upgrading the server. Now you can see the demo. If you have any questions, let me know :)

Dear Authors from the Theme,

I am having a problem in the widget “Well Themes: Popular Posts”

Problem: It is show the popular but not in the moment but in the number of Comments. This is a very big issue because it is showing the articles from last year. I would like to show the posts by average of views per week/month.

Thank you,

wellthemes

Hi,

The popular posts widget displays the posts according to the number of comments. WordPress does not store the number of views, therefore you cannot sort the posts according to that without first storing the number of views. Please send me a message using the contact form in my profile and I will try to help you regarding this :)

Pre Buy question:

It’s easy to change the sidebar width to 300px for adsense ads? It’s easy to go sidebars right and left of content?

Thanks a lot!

wellthemes

Hi,

Thank you very much for your interest. You can change the sidebar width by making a few changes in the css. If you would need help regarding this, I can help you. Let me know if you have further questions :)

Dear author, i switched from http to https a couple of days ago. In order to get things right i need to know what file is calling the google fonts.

And second: after the change to https, the youtube movies won’t show up anymore.

Can you please assist me on both isues? thnx!

Url: https://www.ibizavandaag.nl

wellthemes

Hi,

Which videos you are referring to? I did not see any problem with the video in the ‘Video van de week’ on your site. For the further questions, please send a message using the contact form in my profile and I will be glad to help :)

It would be great if you could validate your themes with validator.w3.org because it makes our websites look more professional if looked at by professionals…. I buy a lot of themes to make websites for companies and it looks amateur if it’s not valid HTML5. It also costs me extra money to make it valid after buying it.

wellthemes

Hi,

The theme uses valid code however there are many external APIs in the theme which uses for example iframe etc., and that causes the warnings. If you have any questions related validations, please send your questions using the contact form in my profile and include your URL, I will be glad to look into it and help with it.

Hi guys,

i’m having troubles with my homepage. after having problems with bruteforce attacks the site is now workign well but i cannot fix the home page. can you help me?

http://livingcesenatico.it

thx

Franci

wellthemes

Hi Franci,

I don’t see any problem on your homepage. Could you send me a message using the contact form in my profile and explain whats the problem. If you can send any screenshots to explain, that would be great.

Hi, I’ve installed the Metro Magazine theme. However, when I click on “theme support” in Word Press I get a blank screen with the following message: “Success: You Have Set Up a Virtual Host”

Please help.

Kind regards, Jaco

wellthemes

Hi Jaco,

The support forum is not available at the moment, all the support is provided by the email. You can send your message using the contact form in my profile and I will get back to you :)

Hi, I’ve installed the Metro Magazine theme. However, when I click on “theme support” in Word Press I get a blank screen with the following message: “Success: You Have Set Up a Virtual Host”

Please help.

Kind regards, Jaco

wellthemes

Hi Again, I just replied you above :)

Hi, Hope someone can help. I’m using the metro magazine theme for my website and as of this morning the welltheme facebook widget counter is showing no numbers, and the welltheme facebook post widget is not showing any posts. I have not made any changes or plugin updates in this time, so am unsure what’s going on. Your help would be much appreciated.

Cheers Alex

wellthemes

Hi Alex,

I have replied to your email already.

myvakola Purchased

Hi Can you share some websites/blogs designed using the metro mag theme just for reference purpose

Please email me the urls of the websites on pr.vikram@gmail.com

wellthemes

Hi,

Thank you very much for purchasing the theme. Unfortunately I do not have such data. However if you need any help to set up the theme or have any other questions, you are welcome to contact me using the contact form in my profile.

italweb Purchased

hello, after the update of your template, I no longer correctly insert images in the slider on the home page. Now if I set the image that will be displayed, the site cuts the image and then adjust to the size .. even though I had already uploaded the image with the right size …

What can I do to fix? the address is www.caminvattin.it

Default-user
italweb Purchased

check the first image….

wellthemes

Hi,

That is because you have changed the image height in the style.css. Open that file and you can see the height and width defined around line #546. Original height of the image was 320px but you have changed that to 520px. You can change the height there. Hope that helps.

emaryslen Purchased

Hi, i have problem with pagination on the page for all posts. I’ve tried to set condition ‘posts_per_page’ – it works, but no pagination appears. What can be the problem? Thanks in advance

wellthemes

Hi,

That issues is being caused most probably by some of your plugin. Please try to test by disabling all of your plugins. If it still does not help, send me a message using the contact form in my profile and I will be glad to help further. :)

glorien Purchased

HI!

I am trying to look up in the support forum but there might be a problem because I can’t access. My question is about how to have one-sidebar. I know you have answered before but I can’t access to support forums. Thanks! Gloria

wellthemes

Hi Gloria, you can reach me by email at any time using the contact form in my profile. As you had already sent me a message, I have replied to that.

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