An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by Webbu
Frequently Asked Questions
01/05/2013- v1.4 + Only css > tiles.css updated. For triple double box problem.15/01/2013- v1.3 + jQuery changed version and our template slider plugin have error with v1.9 so we updated entire package. please download latest package. + Just need to change j query version detailed help on this f.a.q. 28/11/2012 – v1.2 + Splash screen codes to index.html + Fixed gallery.html and portfolio.html + Fixed js/main.js + Updated help document for splash screen. 26/11/2012 – v1.1 + Fixed tile size for Galaxy s2 Landscape changed css > tiles.css + Iphone 5 splash screen tag added. 19/11/2012 – v1.0 +Contact form issue fixed. please download if your contact form not work.
Slider not work? ( v.1.2)
Hi if you receive error for camera slider not work. Please change jquery link code below;
This is fixed on v.1.3 you not need to change if you have 1.3 version
Note: This happen because of jquery 1.9 and camera slider have problem. so we changed the jquery version to stable.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.