This author's response time can be up to 1 business day.
Hi, I see this was updated today, will this do the same for the version in the Bundle?
Not in bundle but i put in to the faq section for bundle users here; http://themeforest.net/item/metro-mobile-premium-wordpress-mobile-template/3367615/faqs
You will see this title: My Custom color value and Hide in Desktop Value Not Work?
Oh Ok, fair enough Thanks very much
I was able to get the splash screen working, but then changed the png files, and now the splash screen is just “white” when I look at it on my phone. I reset the metro mobile options, reloaded the new png’s, but still just a blank white screen for a splashpage on my mobiel phone. Any ideas?
If you using splash screen samples on sources folder and if upload correct sizes it will work. We have no issue with splash screens.
Hello how cann I insert Video that auto resize for mobilephone?
and When you will update to Version 2.0`?
You can use video shortcode to add tile. (Webbu shortcode button)
If we need to update more version will be 2. But don’t know the time.
Purchased this theme yesterday and LOVE it. The theme works great and the support has been top notch as well. I would highly recommend this product…
Can I add blog entries at the bottom of the page? AFter the buttons.
We not have that feature in our template. But if you customize yourself off course.
Hi there, I have a conflict with one of my plugins, I contacted the company who made the plugin, and they told me it was a java script error in the theme.
I set up two examples that quotes 2 short-codes, the same 2 short-codes, only difference is which short-code is used first (on top). – Each site should show two grey bars, that quote how much money has been raised (fundraiser plugin) – but it only shows the one that the theme runs first, and only quotes the text from the later one, not the bar it self. (I have tried to use the exact same example on a Word Press page with no theme, and it works fine there)
Can you assist me in anyway this this problem
Thanks a lot for your time,
Uncaught TypeError: Object #<Object> has no method '_super'
In our template we not use jquery.ui and any of elements. So can’t help you about this error. Look like plugin error.
Amazing theme. Well done!
Can it be used for Buddypress?
Hi your link to other demo home styles: “demo preview codes please download link below; Link: http://metromobile.webbudesign.com/home-styles.zip Regards”
just gives identical home styles to the original demo instead of the orange/lime etc – can you post the correct demo codes please?
Hi i can’t see purchased tag on your nickname. Please first purchase our template.
I bought it in “the mobile bundle” the day before yesterday – maybe the purchase tag doesn’t work on that?
Sorry this licence is Bundle licence. We can not support bundle purchase. While buying you have to see bundle is saling “as-is” without support and updates. Please purchase our template before get support. And for future updates.
where does it say “as is”???
Please ask Envato or Read FAQs in your download section.
ok no worries, one question before I buy it, does it work with plugins or widgets? .. specifically “job manager”
Most of plugin work like other wordpress sites. Did not tested your plugin. For widget we have not widget area but you can use shortcodes.
Cool! thanks – will buy full version now
And for demo styles. You just need to copy codes and paste into the Home page. This shortcodes will make your home page like the demo preview.
bought it cheers:)
Thanks for purchase.
Where do I go to find out how to make my website desktop domain redirect to my mobile website?
You can find in help documentation.
Thank you for the quick and thorough responses you’ve given here.
also-can I edit a tile, after creating it? Or do I just have to create a new one?
We found an error on custom colors and we fixed it on v1.9.2 please update entire package.
I purchased the bundle, am I eligible to get the update? If I install the update, will I lose everything I’ve done so far?
No you can make auto update after purchase. You not lose data because the files updated.
And yes bundle not included update.
Ok. Just to make sure, I have to purchase the theme to get the update that allows for custom colors, correct?
Yes. it will fix that error and 1-2 days later will update v1.9.3 add new features.
Ok, great. Thank you!
I purchased and downloaded the regular version. I’m not sure how to manually update it so I don’t lose all of my settings. Do I re-install the theme? Or just ‘import’ something within the Metro Mobile panel?
If you enter your username and purchase code in to the “Metro Mobile Admin > Auto Update” it can auto update.
Also you can upload files inside the metromobile folder to wp-content > metromobile. And replace with existing files. You won’t lose any data because you are just updating files.
If you can’t do it send me a ticket from our support system: http://webbu.ticksy.com/
Hi, do you know how can I start an app on Iphone or Android for example the “whatsapp” So user click on the metro button an he can send or share the kontaktdata over whatspp?
Sorry didn’t linked before. Don’t know but you can find in web i think.
Can I get the version 1.9.3? is it done?
We will release 1 or 2 days later you will see if you enabled auto update.
There is a bug: If I want to hide on Desktop view it dosnt work? Please fix this bug see also you demo
This error repaired on v1.9.2 Which version is your template now can i learn?
Great looking theme. Is there a way to change the tile colors or are we stuck with pre-formated colors?
Hi, Thanks. You can use predefined colors or change it to any color with custom color code. We have area for it.
Hello, I just bought it. Just wonder does it support android also?
If not, when it support android?
It support Android/IOS/WP8 …
Hi I would like to change the tile colours (not your predefined ones) I saw this question & answer: “Hi, Thanks. You can use predefined colors or change it to any color with custom color code. We have area for it”
Where is “we have area for it” please?
You will see custom color code while adding icon and image tile. And you can find in help documentation shortcodes section.
Hi I have set up the contact page, I have a question:
I would like to add an image to the right of my actual contact form, the last wordpress theme I used gave me a column shortcode, I see none that do this. Could you tell me how to add image into contact page please on right hand side next to “your name” etc etc
We have column shortcode in our Webbu Shortcode button. If you add 1/2 column from that editor you can do it.
hihi i have tried that but it didnot work
Can you send to me your wp address, username, password from our support system: http://webbu.ticksy.com/
Hi my site is fine on firefox & chrome but is not rendering very well on IE
I have the “Done but with errors on page” message bottom left – can you help please?
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.2)
Timestamp: Wed, 6 Feb 2013 18:50:42 UTC
Message: Object doesn’t support this property or method
Message: ‘defaultView.getComputedStyle’ is null or not an object
Please send us a ticket as i say my latest reply.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato