59 comments found

ddrinkal Purchased

Hey, how can I create a landing page for the metro theme, not just a sign-up widget on side bar. I need something is it’s own url like this http://www.brisbanekids.com.au/newsletter/

Default-user
ddrinkal Purchased

ignore. found it

Default-user
ddrinkal Purchased

actually. don’t ignore. changed the settings to send the new template for confirmation emails but still sending default.

revaxarts

Sorry, but which software do you use?

can we use that into Wordpress?

revaxarts

Hi!

This is an email template. How do you like to “use” it in WordPress.

If you like to send newsletters with WP try MyMail ( http://rxa.li/mymail )

This template will work with MyMail

Hope that helps!

Hi there, I am interested in buying this template for company’s monthly’s e-newsletter. I am wondering with regular license could I only use the template once, or it’s fine for me to use it continuously, say 10- 12 times per year? Thanks.

revaxarts

Hi!

The regular license is for one project. If you’re using it for one company as newsletter template I consider this as a single project.

So yes, you can use it for multiple issues!

Hi could you move the settings tab to the sidebar menu under newsletter instead of going to the plugins all the time to change settings ?

revaxarts

HI!

Settings should be in the Settings menu. I don’t like to clutter thing up.

You can make a plugin which adds that entry in the newsletter page as well!

povezi Purchased

Sadly this theme is not responsive.. Have you tested it on iPhone 5 mail client?

It looks like this: http://www.screencast.com/t/vgzAcwDki http://www.screencast.com/t/ddTR3BUXMRh http://www.screencast.com/t/p13NYSoZNru

PS builder component is very good but please make it responsive!

Default-user
povezi Purchased

hi Revax, any news/update? have you tested it on iPhone browser? or checked code that I have uploaded?

Default-user
povezi Purchased

Will there be any update for a theme to become responsive for iPhone?

revaxarts

orry I had to postpone any update to my templates right now

Thanks for understanding

Hello, I’m considering a purchase. Will the html file work with responsys?

revaxarts

Sorry, what’s responsys?

zweers Purchased

When i push button UPLOAD to CM i get this message:

You need have at least one singleline /, multiline / or img editable=”true” / tag in your template. Without these, your clients can’t add any content to their emails (and are better off sending a regular campaign instead of using a template).

What to do next? Thanks in advance Zweers

revaxarts

Hi!

Have you added some modules? Are you using the most recent version of the template?

Thanks!

Hi, I’m using your template for Mailchimp for a client’s project. I wanted to know how do I make the modules editable in MailChimp. I didn’t use your builder.

Cheers,

Tosin

Default-user

Hi Rev,

I checked the source of the template and everything is fine. I still get the recurring problem with social media button showing up as one icon repeating when I upload it to MC.

Do you have any other sugguestions?

Cheers,

Tosin

revaxarts

Can you share a screenshot so I can see exactly what’S going on?

Thanks!

Default-user

Here you go…

http://grab.by/vWYq http://grab.by/vWYC

Cheers,

Tosin

Hi RHi Revaxart,

Here is the second question of the day for you.

Please let me know if this request is possible with this template. My request is regarding the “read more” tab instead of having the option of linking to an existing web address, can it expand the content within the newsletter or to a separate page.

My client want enter a sentence of content under the Headline and then have recipients of the email click “read more” to direct them to a page where they can read the rest of the content or expand the content within the newsletter. Please let me know if this task is doable.

Cheers,

Tosin

revaxarts

i!

Sorry but that isn’t possible in emails. Nearly any dynamic changes in email isn’t possible cause of the limitations by the email clients (mostly Outlook)

Thanks!

Default-user

HI Rev,

I hope you can help me out with a little problem I’m having with the layout of the template. When I’m testing the newsletter everything looks fine in MailChimp. But when I checked the template in my email (gmail) the header logo has shrink in size. The dimension of the graphic header is 600 (width) and 178 (height). I attached a couple of screenshots so you know what I’m talking about.

http://grab.by/vX54 http://grab.by/vX5o

Cheers,

Tosin

m3zcal Purchased

I just bought the theme and i am facing problems with the responsive on my email client on android (gmail app/smartphone 4.7” screen wide), it seems there are problems with these screen formats size, the responsive not working very well (problems with the layout).

Povezi raised this in another post, some weeks ago (iphone)... is there any plans to solve this ?

Thanks

Default-user
m3zcal Purchased
http://i289.photobucket.com/albums/ll208/m3zcal/pub/2014-04-21_203820_zpsf222ce53.jpg

liptus test and same problem. ratio for some images not correct

Can we expect an update which fixes the iphone5 display issue soon? I’m keen to purchase

hi i have built a template with green content and blue background and did an email campaign last month on mail chimp. This month I want to use the same template and formatting but I wanted t change the colours. I tried to edit the code on Mail Chimp (i.e to simply change the colours. However, the template code does not appear to be editable. I dont want to redo the colour scheme and building blocks on template builder again and then upload on mail chimp again (because I had done some formatting of the code on mail chimp. Please can you advice why the code is not editable once the template is uploaded on editable? Or is there a short cut way to upload my old template but with different colours.

Hi, I’m using Mymail plugin but the edit icon (pencil) don’t show in any modules. How can I edit the modules position and the content?

Thank you.

revaxarts-support

Do you get any Javascript Error in your logs?

Hi there,

I changed a table color inline and I can see it in my editor, but when I take it live, I don’t see the color change anymore.

How to make the change take hold? Is there a particular place that I need to change to make inline style changes take hold?

Thank you

revaxarts-support

Hi!

Most clients require to have inline CSS. Use this tool: http://premailer.dialect.ca/

Hope that helps!
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tcloud Purchased

For this question, “style blocks” shall mean what is in your template files – style definitions within style block tags – and ‘inline style’ shall mean style definitions within an html tag as “style=”.

Question — why does your Template Builder add ‘inline styles’ and a style block?

The style block does nothing—it can be deleted and the page looks the same.

But — one can no longer edit the style block and have the definition change everywhere it is used (because the definitions are in each tag).

Also, the addition of the inline styles doubles the size of your ‘big-intro’ example. It is 14.7 K as a template and 29.2 K as generated by your Template Builder.

revaxarts-support

Hi!

Style blocks are still needed for some Outlook version (while Gmail requires inline css).

The inline version is “final” and shouldn’t get modified. Beter use the normal version and let your ESP handle the inline CSS. MailChimp, CampaignMonitor and MyMail do it.

Yes, inline styles add’’s additional bytes to the mail, this can’t get prevented

Thanks!
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tcloud
tcloud Purchased

I discovered that after I posted my comment. Thank you for your reply.

revaxarts-support

Ok great! Let me know if you have any further questions!

Thanks!
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USTS Purchased

Hi there, I just purchased your beautiful tool, but I have a problem with the responsive design. In mobile device I need to zoom to read text (mail client), and in web version (always in mobile device) the layout isn’t in fullwidth (I have to scroll vertically). Could you help me please ? Many thanks, Hugo

tcloud Purchased

I looked for a support forum but can’t find one and there’s no way I can see to send a question through your support page, so I’ll ask here.

Where does Template Builder store the saved templates? (Using Windows 7 and XAMPP).

revaxarts-support

Hi!

It stores it in the localstorage of the browser. So there’s no need to save it server side
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wxa Purchased

Hello,

Can you tell me, please, how can I add support for the german umlaut in the font (üöä)?

Thank you!

revaxarts-support

This is strange. Can you check the encoding in DW?
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HELPDESK | NEWSLETTER | TWITTER

wxa
wxa Purchased

Is UTF-8.

revaxarts-support

Just tested and have no problems (I’m german as well)

Can you try a different editor?
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HELPDESK | NEWSLETTER | TWITTER

We raised a help ticket over a month ago. The plugin is no responsive – it does not adapt to different screens – it’s fixed width.

We only purchased this to get the responsive element.

Warning to others about support you can expect.

revaxarts-support

Hi!

Sorry for the delay! Seems your ticket got stucked somewhere :(

Please check this: https://help.revaxarts.com/why-is-my-email-template-not-responsive/

Hope that helps!
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HELPDESK | NEWSLETTER | TWITTER

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