An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by ThemeRox
They will respond to buyers' questions via their own support system.Go to item support
Additional information from ThemeRox:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
|Created||14 March 13|
|Last Update||10 June 14|
|Compatible Browsers||IE8, IE9, IE10, Firefox, Safari, Opera, Chrome|
|Software Version||Joomla 3.3.x, Joomla 3.2.x, Joomla 3.1.x, Joomla 3.0.3, Joomla 3.0.2, Joomla 2.5.x, Joomla 2.5.11, Joomla 2.5.9, Joomla 2.5.8, Joomla 2.5.7, Joomla 2.5.5, Joomla 2.5|
|Compatible With||Bootstrap 2.3.x, Bootstrap 2.2.2, Bootstrap 2.2.1, Bootstrap 2.1.1, Bootstrap 2.1.0, Bootstrap 2.0.4, Bootstrap 2.0.3, Bootstrap 2.0.2, Bootstrap 2.0.1, Bootstrap 2.0|
|ThemeForest Files Included||PHP Files, CSS Files, JS Files|
|Tags||html5theme, joomla2.5template, lesstheme, metromultipurpose, metrostylejoomlatemplate, multipurposetemplate|