182 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I have ordered this theme, it’s great. I have a problem to set it up, each time I set the Navigation & Menus ca only add one Menus, the 2nd added Menus will replace the existed onw and thus there is always only one Menus apprear, could you please advise where is the mistake? thanks!

EskiLabs

Hi brendan-wp,

Could you please post your issue on our support forum, along with a screenshot of how you’ve setup your menus in WP admin. Without it, it’s difficult to understand exactly how you’ve set yours up.

Default-user

I am trying to sign in, where to find my purchase code?

IMPORTANT: When I edit a new page, how can the page options show edit botton instead of need various codes like slides shortcode, I don’t know code. and in the content Edit Window under visual status, it’s all codes language, I can’t edit page content in code, I can only do as in words. PLEASE advise if there is option to change this page edit mode? otherwise I can’t use this theme to do my website. I need a simple way.

Default-user

use various code to edit a page is easy for you, but not easy for me, I can’t use this way!

Default-user

Kindly please advise how I can chande the edit mode, and on page options. thanks!

EskiLabs

Hi brendan-wp,

There’s a link on the register page to an image that explains where to find your purchased code. For your convenience, here’s the image: http://cdn.eski.io/assets/themeforest/metrolium/item-purchase-code.png

As for editing pages, you have a number of meta boxes below the WP editor when editing a page and you have a number of shortcodes you can use to insert elements etc. Simply copy/paste the shortcode you want to use into the WP editor, update your page and it will work.

Please don’t be put off by using shortcodes, they’re really simple once you get used to them and we have detailed shortcode documentation to help you. You can also refer to the Metrolium theme documentation for theme related information. And lastly, we’re always available to help you via our support forum.

Default-user

Dear,

Could you please just recommend if there is any page option plugin that I can edit a page like in goodspace in a quite easy way to add items in a page, I totally don’t like to use shortcodes to edit my page. thanks a lot.

Default-user

Dear,

Could you please just recommend if there is any page option plugin that I can edit a page like in goodspace in a quite easy way to add items in a page, I totally don’t like to use shortcodes to edit my page. thanks a lot.

Default-user

Dear,

What the biggest problem is this theme don’t equipped with Drap’n drop Page Builder, to make every page builder item can be easily configurable and stunning powerful options.

Not everyone can understand shortcodes and most of us are not professional in webdesign, we just want to build a website easily for our business, we don’t want to waste time to learn shortcodes and be a web designer.

I am feeling very depressed to have this theme but can’t use it to build my web easily now!!!

Is there anyway that you can add better Page Builder with some useful elements for us?

Thanks!

EskiLabs

Hi,

I do understand what you’re saying, we’ve had a few people relay this as feedback. When we released the theme a year ago, Visual Composer and similar page builders were not so widespread and therefore not a consideration at the time.

We’ll take a look at adding Visual Composer but it will take some time as we’re really busy right now and it’s also not as straight forward when trying to retro fit it to an existing theme that’s already in use as it is limiting/restrictive on some elements.

Default-user

Hi,

Thanks for your understanding, and it will be a great complement for this beautiful theme. Visual page builder is really very important for group of users like me, they don’t like shortcode builder for their pages, which definitely limit a large group of potential buyers for this theme. Looking forward to the updates soon!

Thanks!

Default-user

Dear, I am going to check if I buy that Visual Composer plugin, will it compatible with this theme and can I use it to edit my page easily. Thanks!

EskiLabs

Hi,

No, it won’t because styles and elements in Metrolium have not been coded in such a way to work with Visual Composer. This is what I mean’t when I said that we’d have to look into it.

Default-user

ok, hope can you help yo review this and can featured it with this, it can largely help people like me to use this beautiful theme.

  • Bought between 50 and 99 items
  • Has been a member for 0-1 years
js7492 Purchased

i just purchased this theme and wondering how to get slider to appear properly. notsure where to add this

EskiLabs

Hi js7492,

Create your slider using your preferred plugin, Mill comes with Layer Slider and Revolution slider, and then find and copy the shortcode for that slider.

Edit the page where you want to use the slider and scroll down past the wp editor and you’ll see a number of options in meta boxes. In there you’ll see one option where you can insert a slider shortcode for use on that page.

If you have any other questions or need support, we have a dedicated support forum. Enjoy! =)

Default-user
js7492 Purchased

i dont want support forum! you will help me fix this!! I am familiar with how slider works but for some reason i have an issue with how this one is displaying there is an area where the demo content has a slider saved ans shows error – slider not available but when i go to add it I still get error message above it! so you need to help me

EskiLabs

Hi js7492,

Our support policy is via the support forum only, not via email, telephone or ThemeForest comments as this isn’t the right place to be discussing technical issues, and also the fact that our support forum enables us to provide a better support experience and builds on a knowledge base for other users to access.

I’d like to make you aware that your $45.00 purchase was for a single license to use Metrolium, support is actually provided as a gesture of good will by authors and free of charge. It is not a requirement of Envato marketplaces for us to support our products.

I’d ask that you extend us the same courtesy and respect as we show you and work with us so that we can help to resolve your issues as quickly and efficiently as possible. Refusing to work inline with our policies and being demanding/rude isn’t going to help resolve matters. With that said, we do reserve the right to refuse support.

Default-user
js7492 Purchased

first off that wasnt being rude, second i did message on the support ticket area and havent heard any response

EskiLabs

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