182 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I have ordered this theme, it’s great. I have a problem to set it up, each time I set the Navigation & Menus ca only add one Menus, the 2nd added Menus will replace the existed onw and thus there is always only one Menus apprear, could you please advise where is the mistake? thanks!

Default-user

Dear, I am going to check if I buy that Visual Composer plugin, will it compatible with this theme and can I use it to edit my page easily. Thanks!

EskiLabs

Hi,

No, it won’t because styles and elements in Metrolium have not been coded in such a way to work with Visual Composer. This is what I mean’t when I said that we’d have to look into it.

Default-user

ok, hope can you help yo review this and can featured it with this, it can largely help people like me to use this beautiful theme.

  • Bought between 50 and 99 items
  • Has been a member for 0-1 years
js7492 Purchased

i just purchased this theme and wondering how to get slider to appear properly. notsure where to add this

EskiLabs

Hi js7492,

Our support policy is via the support forum only, not via email, telephone or ThemeForest comments as this isn’t the right place to be discussing technical issues, and also the fact that our support forum enables us to provide a better support experience and builds on a knowledge base for other users to access.

I’d like to make you aware that your $45.00 purchase was for a single license to use Metrolium, support is actually provided as a gesture of good will by authors and free of charge. It is not a requirement of Envato marketplaces for us to support our products.

I’d ask that you extend us the same courtesy and respect as we show you and work with us so that we can help to resolve your issues as quickly and efficiently as possible. Refusing to work inline with our policies and being demanding/rude isn’t going to help resolve matters. With that said, we do reserve the right to refuse support.

Default-user
js7492 Purchased

first off that wasnt being rude, second i did message on the support ticket area and havent heard any response

EskiLabs

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