173 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

5-star theme, 5-star support :bigsmile:

EskiLabs

Thank you basilpao13! We really appreciate your comment and glad that you’re enjoying Metrolium. =)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

This is a real professional looking Theme and designed with the highest standards. The Support is best in class, I had some questions and EugedLab went out of their way to assist until all my queries were resolved. :-)

EskiLabs

Glad we could help. Thanks for your comment. :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey I have just updated the theme to v1.1.1 .. I am not able to save customized page.

EskiLabs

Hi Monik321,

If you could please register on our support forum and post your issue there, someone will help you out shortly, thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I just bought this template and the slider is not centered. I am unable to see the slider margins on the bottom of the slider and on the right hand sire. Really annoying. And I would like to know how to have a full width slider just as is visible on your template

EskiLabs

Hi IntactMarketing,

Sorry to hear that you’re having trouble.

If you take a look at the included documentation you will find all of the code used in the pages that you see in the online demo so that you can quickly and easily copy/paste to create the exact same pages, here’s a link to the example templates section of the documentation.

You can also find XML files included with the theme that will set up your version like the demo, how to do this is also covered in the documentation under example data and provides you a good way to learn by doing rather than reading.

We also have a dedicated support forum with lots of members that help each other out and we also obviously provide help and answers. If you’d like to join us on there, we’d be more than happy to help you out and you’ll also find that there’s a number of topics already covering things like sliders and dummy data etc.

I hope that you find the above helpful. Thanks for your purchase and good luck! :)

IntactMarketing

Thank you for your answer. I did check the documentation and was able to fix some issues.I joined the forum, but it seems that it takes days until someone answers a question. My biggest challenge now is that I can’t add sidebars to pages. I was able to set up different sidebars which I would like to individually add to specifica pages, but I can’t find the option where I would be able to actually choose the page setting – even the blog page is without sidebar, which is really odd.

I would appreciate your help. Thanks

IntactMarketing

I noticed on the forum that this should be done on the meta box under the editor ..however I don’t have the meta box option.

EskiLabs

Hi IntactMarketing,

Sorry to hear that you’re still having trouble. I have just looked back at the forum and notice that you posted in one of our posts rather than creating new ones and that’s why we missed your questions.

You’ll notice that we’ve split your posts out to their own thread, explained where to create new posts and answered your questions.

My apologies once again for you having an unusually long wait for a reply. We’re taking steps to improve the usability of our forum so that it’s clearer where to start new topics for others based on your feedback.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello – I just wanted to say your theme is fantastic! I’ve never seen anything as flexible as this before. Just about everything is customisable from within WordPress appearance customiser.

The only question I have is is it possible to use “Helvetica Neue” as the global font family?

If it is possible how is it done?

Many thanks!

Brian

EskiLabs

Hi Brian,

Thanks for your comment, glad that you’re enjoying Metrolium. =)

The WP Customizer currently only supports Google Fonts as you’ve noticed but if you’d like to override that, simply go to your admin panel (Appearance > Theme Options), click the ‘Global’ tab and enter the following custom CSS:

body { font-family: “Helvetica Neue”, Helvetica, Arial, sans-serif; }

A couple of fall back fonts for Windows users. =)

If you have any other questions, you’re welcome to join us on the support forums. Thanks for your purchase!

Default-user

Thanks for your help with this, unfortunately it it didn’t work. I’ll contact you on the support forum to see what can be done.

  • Australia
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users
  • Sold between 1 000 and 5 000 dollars

When I use the Blockquote shortcode:

[blockquote author=”Mark Twain” role=”Author”] Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. [/blockquote]

both quotation marks ”” are together at the end of the quote?

See here: http://enoughimpact.com/about/

Am I doing something wrong?

Thanks Steve

EskiLabs

Hi Steve,

That looks OK to me and I certainly haven’t seen that before, perhaps there’s something strange happening caused by the WP editor or a plugin perhaps. If you could join us on the support forum, post this as a new issue and we’ll continue conversation there.

daydreemer

I’ve added the same question to the support forum.

  • Mexico
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
rvw Purchased

Hi EugedLab,

I need some help. I signed up for the support forum but havent received my login credentials.

Thanks in advance,

EskiLabs

Hi,

Have you checked your spam/junk folder? If you still can’t find them, you can use the forgot password page to resend them: http://www.euged.com/members/forgot-password/

  • Mexico
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
rvw Purchased

It says im not even registered.

EskiLabs

Please contact us with your item purchase code and we’ll take a look.

rvw
rvw Purchased

thank you, email sent.

EskiLabs

Found you in the system. Seems you made a typo in your email when registering, you used @ma. (missing c). I’ve corrected your email and used forgot password for you. You should now find your login details in your inbox. :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
cellone Purchased

Hi there is a way to add a button in editor with shortcode generator, that create your shortcode without cut & paste? thx

EskiLabs

Hi cellone,

We don’t have support for this right now but will add it in a future version. :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Like the sticky header (new since I last looked at your template! However, I think having the top-bar (with contact details and social media icons) should not be part of the small sticky header. Is this optional, or hardcoded in the theme? If the latter, would you be willing/able to make it optional?

EskiLabs

Hi wevdberg,

If you didn’t want the info bar (contact details/social icon bar) showing at all then it wouldn’t be included in the sticky header when scrolling down the page but if you have it set to shown, it will scroll with the header, this was intentional but perhaps won’t fit everyones requirements. You could change it to not scroll the info bar but it would require some modification and this isn’t a change we’re looking to make at this time. Hopefully it’s not a deal breaker for you.

Let me know if you have any other questions and thanks for your interest. :)

Default-user

2bad. Don’t know yet if its a deal breaker, need to think about it a bit longer ;)

Default-user

Other question: in practice, how does the translation work and is there a language switch button somewhere? Does it ‘remember’ which language the user used the last time it visited the site?

EskiLabs

If you watch the video on here, you’ll see how easy it easy with this WordPress plugin: http://wpml.org/

Basically all URLs become prepended with /lang/, i.e. /en/ /fr/ and you put a language drop down widget somewhere on your site, in the header or something where users can switch language.

Make sense? :)

Default-user

Sure, thanks! Looks do-able even for me. Only thing I wonder is if the layout of the dropdown matches your perfectly designed template?

EskiLabs

I haven’t actually checked to be honest as we haven’t had a need for multi-language and we don’t actually test the theme with any plugins, there’s simply too many as I’m sure you’ll appreciate.

However, I’m happy to style this particular one up (meaning the widget dropdown) if it doesn’t look the best as it’s probably the largest plugin for translations and others likely using it already.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Philippines

Hi, I just bought this theme and it’s really wonderful. Just like to ask how to add the sticky header and create a main menu similar to the live preview.

Thanks.

EskiLabs

Hi czetsuya,

Thanks for your purchase!

You can choose sticky header in the admin panel ‘Appearance > Theme Options’ on the ‘Global’ tab. Be aware that the sticky header option will only work with header v1, v2/3 is not supported to work with sticky header.

FYI: You can find lots of answers and useful information about Metrolium in the documentation and on our support forum. :)

Default-user

Hi,

Thanks for the reply. It’s still not clear to me as I’m new to wordpress :-) Can you please help me with the following items.

1.) I tried enabling the Sticky Header as you suggested but it doesn’t show up. How will I know which header I’m using? If in v2/3, is there a workaround to do the same?

2.) Can I have the css style you have exactly for the Homepage 2 (Classic)?

And oh, just a note the forum (http://www.euged.com/support/forum/metrolium) paging doesn’t work on chrome.

Thanks again.

Default-user

3.) Also I would like to add that the “Branding & Logo” section is missing.

Default-user

Nevermind #1, I already figured it out :-) Just #2 css style for the main menu.

Default-user

I think I figure out #2, so I’m now done :-) Thank you very much for such a wonderful theme. Home in the future we can just select the template when creating a new page. So #3 I think is a bug?

EskiLabs

Hi czetsuya,

Glad you managed to resolve your issues. As for logo upload, you’ll find it under ‘Header’ in the WP Customizer which I’m sure you know where to find it but just in case; go to ‘Appearance > Themes’ and click ‘Customize’ next to Metrolium, assuming Metrolium is the active theme of course, this also works with child themes of Metrolium too.

I hope this answers your final question, feel free to join us over on our support forum if you have any other questions. =)

Default-user

Thank you very much, yes I’ve already found it. I think the docs need to be updated :-)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I am interested in using this theme for a non profit’s website. Is it possible with the boxed layout to use a picture as the background, and use a different backgound for every page? Possibly changed through the page creation interface? Would this be possible through any customizations?

EskiLabs

Hi opersaud,

Currently, it’s only possible to use one background for the entire site but we are considering adding more advanced controls for pages to allow you to override the background on a per page basis, however it’s not planned yet, just a consideration at this stage.

The best thing to do is to suggest this as a feature request on our support forum and that will allow others who might also like this to express their interest too. This allows us to gauge member’s wants and prioritise the more popular requests.

I hope this helps to answer your question. =)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

I’m thinking about purchasing this theme, it looks great and seems pretty flexible, most important the support seems really efficient. A few concerns are that I would like to have the Portfolio images opening in the same window, is it possible to use the LightBox plugin with the theme. The other things is that I use qTranslate plugin, can I add the plugin code <?php echo qtrans_generateLanguageSelectCode(‘both’); ?> to the header.php to display it.

EskiLabs

Hi arii0921,

Currently there’s no option for the portfolio images to open in a lightbox as this is a portfolio and what you’re describing would probably be more appropriate to a gallery of images where there’s no project details, description and so on. That’s not to say you couldn’t do it, anything is possible but it would require some modification.

As for qTranslate, I’ve never used it and therefore have no idea how it’s supposed to work and haven’t tested it with the theme either. Metrolium is translation ready though using built in WordPress functionality so you could use that but I can’t guarantee its compatibility with qTranslate or any other plugin for that matter, there’s just too many plugins available and written in different ways (some good, some bad) that it would be impossible to comment on compatibility without thorough testing, which obviously we can’t do as lots of users would want us to test and confirm their chosen plugins which isn’t feasible.

What I will say though is that well written plugins with unobstructive code and leveraging correct WordPress filters and hooks should have no issue working with Metrolium or any other well written theme for that matter.

Thanks for your question, sorry I can’t provide better answers. Good luck with whatever theme you decide to go with. =)

Default-user

Thank you very much for your quick answer, as I said before, great support and great theme!

EskiLabs

Thanks, appreciate the comments, good to hear. :)

Default-user

I purchased the theme after all and so far it’s working great. Two questions, There’s a leave a reply after all my pages, how can i remove it and what’s the ideal size for the logo to look like the size of the demo.

EskiLabs

Hi arii0921,

Thanks for your purchase, you made a great choice – you knew I’d say that though right? ;)

Another thing you’d expect me to say is how great our forums are but I’m not kidding, they are great, made even more so by the fact that we’re building a nice little community over there as we have some really helpful users that provide each other with answers.

And to further reinforce that, here’s two links to posts on our forum that answer both of your questions:

FYI, the current logo size on the demo is 219px x 50px. Hope this helps and thanks again, really appreciate your support. Perhaps we’ll even speak on the forums at some point. Good luck and enjoy Metrolium! :)

Default-user

Thank you!!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Philippines

Hi,

I’m just wondering, is there anything I need to do to make permalinks work on my local machine (windows7, apache2.2, php5.3.5)?

I already enable mod_rewrite in apache and set Allowoverride to All, but still have 404 problem.

Thanks

EskiLabs

Hi,

The only other thing you need is your .htaccess file. It should have been automatically created but just double check in the root folder of your WordPress install, keep in mind that it’s a hidden file so ensure that you have ‘Show Hidden Files’ set to on or that you’re using a text editor that can see hidden files.

If it’s not there, go back to your permalinks in WordPress, change format and change back, click the save button and look for a notice box at the bottom that contains the .htaccess code and create a new file with that code.

If you have both mod_rewrite enabled and the .htaccess in place, it should work fine. Failing that, I’d look at the apache error log for clues.

Hope this helps.

Default-user

Thanks again, I got it working. The problem was my apache is reading htaccess not .htaccess.

EskiLabs

Glad that you managed to get it sorted. :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Philippines

Hi,

In the detail page of portfolio, is there a way to add a “Social” share this page button? For example facebook, twitter?

Thanks.

EskiLabs

Hi,

There is no built in functionality for social sharing links as there are plenty of plugins that provide this. If you just use a plugin that has shortcode support you’ll be able to place them wherever you need them in the editor.

If you have any other questions, could you please register on our support forum and we’ll be more than happy to help. Trying to keep the comments on ThemeForest clean from support. Thanks. =)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, I can’t seem to find out how to post a question on your forum… where do I go? Thanks!

EskiLabs

Hi hybird9012,

You can post a question at the bottom of the forum, go here: http://www.euged.com/support/forum/metrolium/ and scroll down. Speak to you there! =)

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Very nice theme, EugedLab.

I noticed that there is a slight glitch with the layer slider on the homepage-5-magazine layout. The slide transition is creating a gray overlay on top of most of the page. I’m using Safari 5.1.9 but it appears fine in Chrome and Firefox on Mac. Any plans to fix?

Thanks!

EskiLabs

Hi munky,

LayerSlider and Revolution Slider are in fact both third party WordPress plugins and therefore responsibility of bug fixes lies with their respective authors.

I’ve just tested homepage 5 using Safari 6.0.2 on Mac and don’t see any issue, perhaps it only affects older versions but I’ll be sure to report this and hopefully it will be resolved in a timely manner but obviously this is out of our control and as such I can’t comment further.

FYI though; we will continue to provide the updates of each plugin via Metrolium updates as they become available and it’s likely that if this is an issue with certain browser versions that it’s already been reported and perhaps a fix is in progress.

Sorry that I couldn’t provide you any more information than this but I hope this helps to explain things. Try upgrading your browser version if you can and see if it’s OK in the latest for you too.

Let me know if you have any other questions. =)

Default-user

No Safari 6+ for Snow Leopard but I appreciate the quick reply! You seem to offer outstanding support. Thanks!

EskiLabs

Thanks munky and yes, we pride ourselves in offering far more than just a sale, after all you’re only as good as your last theme right? Reputation. =)

  • Bought between 10 and 49 items
  • France
  • Has been a member for 1-2 years
ADGWS Purchased

Hello, just bought the theme, but I’ve got a problem. I’m using the child theme so I can make changes to the CSS but when I try to customize the theme through the admin panel (the screen where you have a customization panel on the left and the preview of your site on the right), my changes don’t work… My custom colors are saved in the left panel, but nothing changes on the preview or on my website.

EskiLabs

Hi ADGWS,

Have you made sure that your override css file has the right permissions so that it’s writable? You can find out more in the documentation under ‘Installation’.

If this doesn’t help, please post your question on our support forum and we’ll help you to resolve your issue.

ADGWS
ADGWS Purchased

I don’t know what happened but it seems to work now, all of a sudden, without changing anything. I now have another problem but I doubt it’s because of the theme : I can’t drag and drop widgets in the admin, investigating…

Bingo, it’s a plugin which breaks the admin’s javascript ^^

EskiLabs

Try disabling all plugins, see if it works and if it does, you know it’s one of your plugins. Then to find out which one, re-enable your plugins one at a time and checking that widgets still works after each plugin that you enable. Once it breaks again, you’ll know which plugin is the bad one.

As said before, if you do have any issues, we’d appreciate it if you could post them on our support forum as it helps to keep these comments clean and also helps us to continue building our knowledge base which might in turn help someone else at some point. :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

can this theme work with megamenu or ubermenu plugin? I bought mega & ubermenu from here but not sure if that will work without too much hacking..

EskiLabs

Hi yongdosa,

We don’t offer any guarantee on the compatibility of plugins because there’s simply too many of them and it’s not feasible to test each and every plugin with the theme.

However, providing that the plugin is well written and isn’t obstructive, there shouldn’t be any reason why they wouldn’t. For example name spacing their ids and class names in their styles so not to conflict with class names used within the theme.

As I’ve not used either of the plugins you mentioned, I can’t comment further. Apologies that I’m unable to provide you a better answer on this one, hopefully you’ll understand why it’s not possible to offer more than this.

Thanks and do let me know if you have any other questions. :)

Default-user

can i send you the plugin and see if it works out of the box before I buy this theme?

EskiLabs

Sure, I’ll give it a quick glance over and provide you a screenshot via email. Send it over to hello@euged.com :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

This is a beautiful theme with equally beautiful functionality and support. Very well done.

EskiLabs

Thank you very much SimStudios, glad you’re enjoying Metrolium. =)

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