182 comments found

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

hi, the colour customiser doesnt change the site colours and I get an error as follows:

Warning: file_put_contents() [function.file-put-contents]: Exclusive locks are not supported for this stream in /var/sites/s/xxxxxx.net/public_html/wp-content/themes/Metrolium/backend/wp-customizer/wp-customizer.php on line 222

Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /var/sites/s/xxxxxx.net/public_html/wp-content/themes/Metrolium/backend/wp-customizer/wp-customizer.php:222) in /var/sites/s/xxxxxx.net/public_html/wp-content/themes/Metrolium/functions.php on line 365

I am using WP3.6 and the child theme from the start, also have 666 on the css files as advised.

Any ideas what is going wrong?

Many Thanks

EskiLabs

Hi mrlreynolds,

The exclusive lock refers to us trying to lock the file to the script user that creates it. Since it’s unable to achieve the lock, I’d imagine it’s down to your hosting, particularly as you mentioned that you’ve already set the correct permissions on the folder.

The session error that you see afterwards is because of the first error about the exclusivity lock and because something has already been output, it spits an error saying that headers have already been sent. Anyway, I’ve probably explained it no better than the error message itself but the point I’m trying to make is that once we resolve the lock issue, this one will be resolved.

So, if you could please contact your host and ask if they can shed any light on the exclusivity lock issue. If they’re unable to help you then please register and post on our support forum and we’ll see what we can do.

Default-user

Hi, All fixed – we changed our hosting and the theme works perfectly.

Just one question – does the theme run a very old version of javascript? we are trying to install a map plugin and they said that it need v1.7+ or something and we are only using version 1.2? Can we update this somehow?

Many Thanks

EskiLabs

Hi,

Glad to hear you got your hosting issues resolved.

Websites / themes don’t include javascript as such, that’s a language. We do include several libraries such as jQuery for example, but all of the scripts we have included were the latest versions at the time of developing the theme so you shouldn’t be having any problems with any of them.

If you could please sign up and post on our support forum along with any additional info, preferably a screenshot or URL where we can see the error and we’ll help you to resolve it.

  • Mexico
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
rvw Purchased

This theme rocks!!! Thank you for allowing such great deal of options.

One question, can title background be an image ?

Saludos,

EskiLabs

Hi,

Currently it can’t but this is planned for a future update but no ETA on that yet. Thanks for your interest and question, do let me know if you have any more. =)

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years

hi there i was interested in buying this theme. can you please advise if it comes with demo xml file please

EskiLabs

Hi Vennessa,

Yes, it does come with demo XML files. =)

  • Australia
  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
petarc Purchased

I’m getting a javascript error on fontawesome-webfont.ttf Screenshot: http://cl.ly/image/1o2F0W193q2l

Any ideas how to resolve?

Cheers

EskiLabs

Hi petarc,

I have no idea why you’re seeing that. The file is certainly included with the theme. Have you done any modifications? Have you checked if the file exists on that path? If it doesn’t, re-upload the theme overwriting the existing.

If you still have issues, please register and post on our support forum. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Having used multiple templates, I can honestly say no one, I mean no one does better support or cares about their work’s functionality and updates as much as these guys. Great Job and thanks for the amazing work!

EskiLabs

Wow, we couldn’t have asked for more positive feedback. Thanks ontimehare! We’re glad you’re enjoying Metrolium. =)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I consider buying this theme, but when I tried to customize the colours with the live widget (Metrolium WP Customizer), some of them will not activate on the website. For example: in the Primary Navigation > - Sub Link Background Hover Color or Background Color). Could you tell me why is this happening and if there might be a possibility for me to not be able to customize all the colors of the theme once I buy it? Many thanks!

EskiLabs

Hi belmorevirtual,

We should probably put a note up about that as you’re probably not the first to see that and think it’s broken when it’s not. The issue is that the customizer on the frontend is just for demonstration and whilst most things work, there are some limitations like link hover colour because when you select a colour it adds style=”color: #000;” inline on the element which has nothing to specify that it should be applied on :hover. We could have hidden options that don’t work but we wanted to show all the options available.

I hope that makes sense but more importantly, rest assured that ALL options you see there DO work in the WP Customizer and you’ll have no problems if you purchase the theme.

Thanks for your question, let me know if you have any more. =)

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

We have used this theme in a client project and are quite pleased with the results. However, our client is asking if they can assign sidebars to posts. From what we can tell, this theme does not support sidebars for posts correct? In addition, if sidebars for posts is not supported, will they be supported in the future?

EskiLabs

Hi KATComm,

All posts will inherit the settings on the blog page. So if you have a sidebar on your blog page, your posts will also have the same sidebar and same widgets. It seemed to make the most sense to do it this way as what sidebars are on the blog page are most likely to be wanted across the entire blog.

Pages, as you’ll know by now do support unlimited sidebars.

Hope this helps and thanks for your comment. =)

Default-user

I apologize for the confusion, but what our client wants is the ability to include sidebars for individual posts and not just for a blog page with multiple posts. Is that something that will be supported in a future release for this theme?

EskiLabs

Hi KATComm,

I understand what you’re asking and unfortunately the answer is no, we don’t plan to add this in the future. For most users, having the same sidebar on posts as the blog page actually works. That’s not to say you couldn’t extend our controls on pages to posts in a child theme, it wouldn’t be more than a couple of hours of work to do I expect.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
repeq Purchased

Hello -

In Page Options, can Title Bar CTA link be a video, like a Vimeo embed?

thanks!

EskiLabs

Hi repeq,

The title bar CTA can link to anything, try it. =)

If you have further questions, please join us on our support forum.

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years

Hi,

Nice theme!

Does your theme come with a child theme? If not, does it support a child theme?

Thanks

EskiLabs

Hi lifeundone,

Thanks for your comment. Metrolium certainly does come with a child theme included in the ZIP. =)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Can i have the email newsletter sign up option in this theme, so i can buy this theme next second . please let me know

EskiLabs

Hi ragulfreelance,

I’m sorry but I don’t understand what you’re actually asking for?

Default-user

I need to have a option newsletter sign up . So the visitors can enter his email and it should save in the back end. I need this future in this theme. So I can buy this theme if the future may implement?

EskiLabs

Hi,

There are so many different mail services that it would make little sense to just make a form that stores emails in the backend. For this reason, we haven’t created one but there are lots of plugins out there that can quickly and easily add this for you including plugins made for specific mail service providers like MailChimp for example.

So, in summary, you don’t need a theme to provide this, plugins will. =)

Default-user

That’s OK. I need this future in this theme itself. Can you do me a favour to get this newsletter in this theme itself. Please

Default-user

Hello , i am trying to purchase this theme , but i cant able to purchase this theme. i used my debit card for purchase this one , but paypal was not processed this payment . is there any other way ?

EskiLabs

Hi ragulfreelance,

I’m afraid we only offer our themes via ThemeForest so if you’re unable to make a deposit or card payment through ThemeForest’s payment options then there’s nothing we can do as we’re an exclusive author, meaning that we sell our products only on ThemeForest.

I’d suggest you to keep trying PayPal and perhaps try another card? I’m pretty sure ThemeForest offer an alternative to PayPal too, MoneyBookers if I remember correctly so that might also be worth a try.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users

Is there a new update coming soon? I’m just wondering if you’ll have a page builder in the next update. Keeping track of all the shortcodes is pretty confusing.

Thanks!

EskiLabs

Hi usindopak,

We will be making an update soon but it won’t contain a page builder I’m afraid. We are still looking at options for this.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi,

According to the demo, this theme seems loads a bit slow, maybe because it’s made too complex. I’m thinking setting up a landing site, my biggest concern is the loading time…

Jack

EskiLabs

Hi jack08008,

The speed in which you’re seeing the demo load has nothing to do with how complex the theme is, it loads super fast for me and many others.

It’s more to do with other factors including the distance and connectivity between you and the server which is hosted in the UK, also the load the server might be under at the time of your visit, the server hosts more than 2 dozen websites, not just our demos. All of our static content is also served up from our UK server, not a CDN which would have helped speed things up. Point is, it could be any number of reasons but it’s certainly not the theme, I can promise you that.

If you were to install a copy on your own server, closer to your location you would certainly see better results and even more so if you were to use a CDN to serve your static assets.

I hope this helps. Let me know if you have any other questions. =)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I really like this theme but before I purchase it I have a question.

For the title area on the regular pages, is there an option to put an image there yet? (I read in a previous comment that it was something you were planning to do in the next update)

If not, then there is an option for a slider on the secondary pages, right? But I would just want to use it with one image, as a banner photo on the secondary pages.

Thanks!

EskiLabs

Hi lilymc,

It’s certainly something we have planned but unfortunately haven’t yet implemented. A work around that users are currently using is the slider as you say but just inserting a single image on one slide so it’s just a static image.

Another way is to use CSS to set a background on the titlebar either globally or on a page by page basis which the code for this can be found on our forum.

We will add a new meta option on pages and within the admin panel at some point though to make it easier.

Let me know if you have any more questions and thanks for considering Metrolium. =)

Default-user
lilymc Purchased

Thanks for your reply! I did buy the theme, because it’s just right for the project I’m working on now. LOVE all the options…. this is definitely one of the best themes I’ve ever used.

However, I am having a problem with the sliders showing up through shortcode on the page options panel. I started a thread in the support forum, and I did find a work around for the homepage slider, but now I’m having that same problem for all the pages. (As I said above, I want to put a single image slider on some of the pages to act as a banner photo in the title area)

If someone can please help me figure out what the problem is, I’d really appreciate it! :)

EskiLabs

Hi,

I’ve seen your thread on the forum and can see that Matt is helping you out so I’m sure we’ll have the problems you’re experiencing solved in no time. Thanks for your comments and purchase, appreciate it. =)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

I am considering purchasing this theme for a project I’m about to start, the main requirement is that the end site is W3C compliant, in the theme description it says “W3C Valid HTML5 with CSS3”, but when I run a W3C validation check on the demo site, it reports 18 errors and 4 warnings. How do I go about ensuring that the theme is W3C compliant to begin with to save lots of unnecessary debugging and trouble shooting. Thanks heaps in advance.

EskiLabs

Hi circlebc,

My apologies for the delay in reply, an extended weekend.

I have just had a look at the errors and they’re all quite straight forward and should be fixed by us. I have added this to our development list and we will aim to have it fixed in our next release, although this is a couple of weeks away as we have some other things that are in progress with Metrolium that are only part done so can’t be released yet.

Apologies again for the delay and if you do have any other questions, please don’t hesitate to message back. =)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Raspal Purchased

Hi,

I’m trying to add a new font to the Metrolium theme but I don’t know how to do it. I have the .otf files from the font. Can you make a short tutorial explaining the steps to add a new font in your theme?

Thanks.

EskiLabs

Hi Raspal,

I’m afraid this isn’t within the scope of our support. Metrolium comes with several hundred Google Web Fonts as standard and the ability to override those with standard fonts like Arial etc using CSS, but we don’t actually offer any support for adding other custom fonts, this is considered customisation of our theme and something that you’d be expected to know how to do if you’re looking to do it, if not, you’d need to enlist the help of a developer.

In the spirit of good will, these links should help you, assuming you have some technical knowledge.

Tutorial:
http://net.tutsplus.com/tutorials/design-tutorials/quick-tip-how-to-work-with-font-face/

Web Font Generator:
http://www.fontsquirrel.com/tools/webfont-generator

Hope this helps and that you can understand out standpoint on what support should and shouldn’t cover. If you’d like to know more about our support, please take a look at our support policy.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi great theme, i am trying to change the size for the logo, mine is taller than it is long so i need to make the adjustments but cant find the css to do so??

caroline1

never mind i found it thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Getting this error with the LayerSliderWP on the homepage. Do you know how to fix?

LayerSlider: jQuery Transit issue It looks like one of your other plugins also uses jQuery Transit and loads an extra copy of this library which can cause issues. Please navigate on your WordPress admin area to edit this slider and enable the “Put JS includes to body” option in your Global Settings under the Troubleshooting section.

EskiLabs

Hi fuzedagent,

The answer to this and many other common issues can be found on our support forum. If you could register, it only takes 2 minutes and use the search, you’ll soon find the answer. Thanks. =)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How to you change the icons on the home page ie icon-eye, I have looked in a few css files, the FTP looking for the images and I can’t seem to find it.

Is anyone able to help?

EskiLabs

Hi Sensata,

We have a number of threads on our support forum covering icons. Please take a minute to sign up, have a search and it’ll probably help you understand how to work with the icons better.

If you still have questions after that, please feel free to create a new post over at the support forum, thanks! =)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi: some question: a) Can I put diferent category in diferent portfolio page? b) Can I make this theme no responsive? c) Can i make no lightbox the image in the portfolio four category? Thank you very much

EskiLabs

Hi almanzar,

a) I’m not sure I understand your question, could you elaborate? b) No, the theme cannot be made not responsive. c) Yes, go to ‘Appearance > Theme Options’.

If you have any other questions, feel free to join us over on the support forum. Thanks. =)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi!

I change my site to godaddy hosting, but show this in the header

Warning: session_start() [function.session-start]: open(/home/content/13/4494113/tmp/sess_u7g6o7eg3d0phsclbfo1uus3o3, O_RDWR) failed: No such file or directory (2) in /home/content/13/4494113/html/wp-content/themes/Metrolium/functions.php on line 364

Warning: session_start() [function.session-start]: Cannot send session cookie – headers already sent by (output started at /home/content/13/4494113/html/wp-content/themes/Metrolium/functions.php:364) in /home/content/13/4494113/html/wp-content/themes/Metrolium/functions.php on line 364

Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home/content/13/4494113/html/wp-content/themes/Metrolium/functions.php:364) in /home/content/13/4494113/html/wp-content/themes/Metrolium/functions.php on line 364

and the footer show this:

Warning: Unknown: open(/home/content/13/4494113/tmp/sess_u7g6o7eg3d0phsclbfo1uus3o3, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct () in Unknown on line 0

How can I solve it?

my site is http://geformas.com.mx/

Thanks

EskiLabs

Hi geformas,

Sorry to hear that you’re having trouble.

Have you tried installing a fresh copy of WordPress and the theme? Your footer errors look very strange and not something related to our theme.

If installing it on a fresh copy of WordPress doesn’t help, If you could please register and post on our support forum, copy and paste the issue you posted above as a new thread and we’ll try to help point you in the right direction.

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