355 comments found

YudaDMZ Purchased

when version for OC 2.0 release ??

theAlThemist

We are working hard on the OpenCart 2.0 compatibility update, but it’s a huge work and takes a lot of time. It would probably take few more weeks as the theme have it’s own custom blog system, more than 30 custom modules and 1500+ theme options, as you know. Thank you for your patience.

please How can i make deal of the day, product tabs module carousal for more products to display.

theAlThemist

Deal of the day module is carousel by default. The product tabs can’t be made carousel. If there are more products they would be displayed in rows

Hi i dont’ know Why my add to cart div not displaying. Div showing hidden.please help will be appreciate.

theAlThemist

Exactly what are you talking about? Which div and where it’s hidden?

Hi! Tell me why the menu 3d level does not open with the tablet, or mobile device? Open only 2 levels. :crying: :confused:

theAlThemist

The mobile menu is using the default opencart menu functionality, which only supports 2 levels.

oferte Purchased

Great theme , i use it for http://ledia.ro but i think is time for some updates for this theme ,maybe an 2.0 versions and some more features for a better seo on page. pls pls

theAlThemist

We are working hard on the OpenCart 2.0 compatibility update, but it’s a huge work and takes a lot of time. It would probably take few more weeks as the theme have it’s own custom blog system, more than 30 custom modules and 1500+ theme options, as you know. Thank you for your patience.

Hello, all is good, but i have issue with image manager, only in email sent form, to customers. When i import image, image manager opens, i choose image with double click, but nothing happens. When i edit products or create new product, image manager works great. Only when i use email sent form, from admin panel.

Default-user

??, but where can find your email?

theAlThemist

You can use the contact form in my profile page OR the contacts page on our website – http://althemist.com/contacts/

theAlThemist

Mail sent back.

Hello Althemist ! could login, equal to the ultimatum

Thanks… =)

theAlThemist

I don’t understand

Default-user

when you will do the same as the ultimatum ?

http://i.imgur.com/8kZ6rbW.png?1
theAlThemist

I am afraid I don’t have such plans for Metropoliten theme.

kuranda Purchased

I have the theme set up and i am having issues now in adding the last of my layer sliders. Its giving me an error message in the admin preventing me addding another layer….

Sorry, but php.ini allows only 1000 fields to be stored in a variable. At the moment you have 1039 fields and you need to reduce to less then 1000. Try to reduce the amount of slides or view the tutorial to learn how to increase this value. After that you will be able to save the settings.

How can i solve this?

Default-user
kuranda Purchased

that worked – great support!

Default-user
kuranda Purchased

I would like to add a seperate link next to the blog on the very top menu that goes to a specific information page. Any ideas on how i would do that?

theAlThemist

I am afraid it’s possible with this theme.

usmma08 Purchased

Is it possible to turn off the Percentage Special Displayed on the product page.

I dont want my customers to see what the mark down percentage is.

Thanks

theAlThemist

it can’t be turned OFF, but it can be hidden with CSS

Default-user
usmma08 Purchased

Care to tell me where to look on my ftp, I would like to possibly remove it or change what is says

theAlThemist

No need to manipulate files on FTP. Just add the following code in Theme Options Module>Custom CSS:

.product-info .sale_save_holder span.save {
display:none !Important;
}
jaidod Purchased

Hello , i have purchased your Metropoliten – Responsive OpenCart theme with blog

How can i get the existing database on it. Can you please provide that for me.

Thanks

theAlThemist

Hello jaidod,

answered in your support forum topic. :)

xsolar Purchased

Hello, i bought your nice metropolitan theme, but I have a problem after installing it I do not see the product page. as you can see it here: http://goo.gl/FsXVEf . When you click on a product you will see a white page Can you please advise how to fix the error? and send me a demo database?

Thank you very much for your response.

Default-user
xsolar Purchased

I solved the problem. Please send me the demo data on email .

thank you

theAlThemist

Hello xsolar,

the demo databases and instructions are available in our support forum.

Please, kindly register there and find the resources you need. Also, please post your future support request there.

SUPPORT FORUM

Hello, I buy thus theme (Metropoliten). Could you send me a demo databes on g-art.2011@mail.ru?

Default-user

Hello. All was ok. I get a database. But today http://new2.shumoff34.ru/ – there is an error “WE ARE CURRENTLY PERFORMING SOME SCHEDULED MAINTENANCE. WE WILL BE BACK AS SOON AS POSSIBLE. PLEASE CHECK BACK SOON.” What does it mean????

theAlThemist

The store is in a maintenance mode.

theAlThemist

Hello suaritma,

please, kindly sign-up for our support forum and place all your support requests there. This area is mostly used for pre-sale questions as it’s not fully searchable an thus – not very helpful for other users with similar problems.

http://althemist.com/support/

hello, i’m afraid i’ll ask something you’ve already answered… is there any update on a release for version 2?

theAlThemist

We are working on it. Should be available soon

Default-user

thanks for your extremely fast reply. It would be very helpful if you could be more specific, since i am about to start a new website, and i want to know if i should wait to have your theme as an option. thanks again

theAlThemist

I am afraid I can’t give you any strict ETA. We are working on Ultimatum update first and having in mind the problems we had with it, it’s impossible to predict. May be 2-3 weeks.

Hello theAlThemist.

I need to change the skin of the template to another color than the 6 skins you already have.

How do I do this?

Best Regards!

Default-user

I did use same username and email… I will give it another try and inform you.

Default-user

I did registered… as i can figure out you provide support throught the forum or is there any ticket system that i cant see?

Still in Forum i get the mesage: You don’t have permission to view this category. Also there is no forum for universum (u see I like your themes a lot)...

theAlThemist

Hello Evangelia, every forum category have permissions based on the item you purchased. if you want to access the Metropoliten forum category, you would need to add it’s purchase code to the account you created. You could do it here – http://althemist.com/account/verify_purchase

The UniVersum, Galka and Varna themes are still supported here as they have very little support requests. I’ll add their categories in the forum soon.

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