theAlThemist

theAlThemist supports this item

Supported

This author's response time can be up to 1 business day.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from theAlThemist:

Theme support is offered to verified customers by forum only. Support requests made by email, tweet or any other method will be redirected back to the forum.

The theme comments area is only used for pre-sale questions.

Support for our items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Installation services, customization and third party plugins integration are offered as additional services and charged 40 USD/hour.

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