This author's response time can be up to 1 business day.
Same problems here….the archive give us some errors and also after install some features are not working like slider images or quick view JS. I will appreciate some support files.
Thank you for purchasing our theme!
Please send me mail via my themeforest profile
OK…i sent an e-mail , just let me know when you got it.
Yes got it, also send you reply.
Can you tell me how to change the banner size? I need the height to be smaller.. No matter what size I size the image, it stretches it to the 500px height instead of just adjusting based on the size of the screen.
I purchased this theme and I’m not able to install , I followed your instructions and still no luck. I have sent you an email about a week ago and still did not receive response fron you.
Sorry, we not getting any massage, Please create a ticket on our support forum http://themesdeveloper.freshdesk.com with your shop details.
Does this theme support multiple currency? For example, in the official CS-Cart demo (http://demo.cs-cart.com/), you can select $, €, and £. But in your demo, there is no currency selection.
Thank you for choosing our theme!
Oh yes, saw the Language, and Currency drop downs now. However, how come the alignment is a bit run? The “Language” and the “English” doesn’t align on the same row for example… Same goes to “Currency” and “Dollar”.
Yes, we use to same alignment, you can modify also.
What do you mean? The words “Language” and “English” do not align on the same level horizontally. “English” is a little to low… Why?
We’re having problems with your theme.
1.) Seems there is a conflict with the banner script. If I set up banners to be loaded by NEW and then limit 3…..it posts 3 banners underneath eachother and slides them to a empty block.
2.) In the documentation you included some html to replicate your css for the banners. This instruction is not clear, I get the text block, but when i put the image in the wysiwyg it breaks the alignment plus the responsive of the site. This html is incomplete, can you provide complete or let me look in your admin panel
can you help us. Whats the best way? through freshdesk? I will rate the template after these issues are resolved.
this problem was solved. upload the installation files to var/skins_repository/ instead of design/themes, clear all cache and everything works perfect! very good looking theme!
Thank you very much!
Will update theme documentation ASAP.
Hello, after installing the theme it appears the layout is wrong, I’ve added the banner, selected metros as a layout as per documentation and added a text banner, still the layout of the website is messed up.
Link: www.iedepot.meCS Cart version 4.1.4
Thank you for purchasing our theme!
Please create a ticket on our support forum http://themesdeveloper.freshdesk.com with your details.
Is there a way to change when the main menu becomes responsive as i have noticed that on smaller screens 14” to 17” that the menu shows as responsive, however i would only like a responsive menu on mobile and tablets
Installed the theme, layout is completely wrong. Battled with the wrong instructions and lost. The main thing is as noted before to copy the ‘metros’ directory into var/themes_repository not into designs/themes
However this does not work either as the supplied layout is 16 wide while Metros demo and specifications are for 12 wide. I am annoyed and I have wasted hours on this incomplete and incorrect theme. I’d expect this type of nonsense from a free theme, not a commercial theme even if it is only $60.
The developers fixed the problem. The original file archive they made available did not contain the correct layout files. Effective customer service.
Updated theme package! Thank you very much!
Very interested in buying if you can create a version with a full screen Revolution Slider. Please let me know ASAP. I am willing to pay for this customization.
Please send us mail via themeforest profile
Hi, I am interested in this theme. Is is compatible with CS-Cart Multi vendor?
Yes, compatible with CS-Cart Multi vendor.
Hey there. Great looking theme, only question I have is, are there no visible controls for the Slide show content slider?
I can BARELY see 3 dots at the bottom-right corner but other than that nothing to go back and forth.
Thank you for choosing our them!
Please send us mail via my themeforest profile
we have added 3 slider for demo so showing 3 dots.
This theme does NOT seem to work with multi store. The support so far has been atrocious – dare I say non existent. I gave a very detailed explanation of my issue. The template works on the primary store, but not the second. (I gave more detail than that).
I get an inane “reinstall” response and they close the ticket. I try again and I get “read the documentation” and they close the ticket.
I know what I am doing and I have worked with CS-CART and other templates for a while now.
The template seems to work really well on the first or primary store. It DOES NOT seem to work if you have a second store added. The checkout page doesn’t collect address/shipping information, but skips straight to collecting payment. You can’t update your account information, etc, etc.
Even if you do a second complete install in a separate directory and apply that to the second store it does not work – same issue.
Please take my ticket seriously and actually read through the issues. I know you haven’t or you would have tested it on the faulty site and created a profile – placed a fake order.
Kindly refund my purchase or at least have the decency to read my ticket in full and reply with some kind or possible solution other than “read the documentation” – close ticket.
please provide updated documentation and reply to my email
Please create a ticket on our support forum, http://themesdeveloper.freshdesk.com
I am trying to upgrade my store to 4.2.3 and when I do, the whole site gets screwed up. I don’t want to just overwrite the new CS-Cart files with the old files that I have since there has been some new functionality added. Are you going to be upgrading the files anytime soon?
Hello, Thank you for purchasing our theme!
Hello, I’m interested in Metros theme for Cscart.
Please help with my concerns:
1/ I need to know if it is compatible with the latest version of Cscart – V4.3.x? Our store is Cscart 1 year license or life-time license.
The link is here: http://themeforest.net/item/metros-minimalist-responsive-cscart-theme/6312447?WT.oss_phrase=MultiStore%20&WT.oss_rank=8&WT.z_author=themesdev&WT.ac=search_list
2/ Also, I see that the products have the grey background in each product image. Is it automatic function of this theme? Or we have to add grey background for each product by hand?
2. Automatic function of this theme.
Hello, I was trying to check out. But it requires 70$ to pay. Meanwhile the theme is only 63$. How come this happened? please explain.
we bought it already. But i have a question related to number 2 above: automatic grey background.
why the background of the 2nd and 3rd images are not grey? they are white
You said it is automatic??
Please create a ticket on our support forum, with your details, http://themesdeveloper.freshdesk.com
no no. please read my question carefully.
your demo theme, some images do not have grey background. why?
We use to transparent images for demo, if you bought already then please create a ticket on our support forum, with details, http://themesdeveloper.freshdesk.com
Mutli-Vendor editions – compatible?
Thank you for choosing our theme!
Many problems to cs-cart 4.3.3 and 4.3.4.
1. The Filters are not showing
2. The checkout is not playing
3. We cannot change the general FONT
4. The theme has a little choices in the front edit viewer
5. The ajax search stop Working.
6. The MENU cannot change FONT and size.
We bought the Theme, and we expect update from suport
Send you update package, please check. Thank you!
Hello, thanks for your support. Your update package has many problems. I have updated in the ticket.
are you guys still active developer? ticket has been created 5 days ago and no response. support sucks
Please check your ticket, our team already reply but not responsive from you. thank you!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $25.20