298 comments found

Hi, someone know how to display the shopping cart at the right sidebar at the homepage?

Hi, we have opened a ticket with support and have contact you but have had no reply. We really do like the theme but need it to function correctly. We purchased your theme just over a month ago. We simply need the theme to function like any other Magento theme (which is standard core functionality) in that when you click on Add to Cart for a grouped product the visitor is redirected to the product page so that they can choose their options. Right now, that doesn’t happen. Same thing occurs on your demo site. Can someone please follow up with us. We would like to give this theme our highest rating but we just have a couple of issues. Thanks!!

How do you get the Custom Menu to stay when you make an edit to it? We tried to simply change the headers within the H2 tags and when we save it is completely gone from the navigation menu. The only way to get it back is to put the code back in as it is in the documentation. We have tried to edit it outside of Magento in Dreamweaver and the same thing happens. Is this actually a functional menu? If so, how does one make it work? Others on this board have experienced the same problem. Thank you for any help.

koolthememaster

Hi, You might be doing something wrong. Do not add

    tag to custom menu. Email us for further assistance. Thanks!!

The theme is not allowing Custom File Upload option which is a default configuration of Magento. Any products that have the Custom File Upload option are throwing an error “Please specify the product’s required option(s)” even though the options have been configured. All required server settings have been configured on the backend. Could you let us know how we fix this and move forward?

Amazing theme! Purchased it and love it. Thanks!

Question 1: Is there a recommended way to remove “Contact us” from the Superfish menu? Or at least edit the text?

I’d like to also edit, remove and/or change the sequence of the Top Menu buttons (Contact Us, My Account, My Wishlist, etc).

If you have any recommendations for where and how to best edit these please let me know.

Many thanks!

koolthememaster

HI, You can remove contact us from topmenu.phtml located in app/page folder.

2. This is the thing which requires expertise as these changes can be done through XML files.

Email us for further questions.

Thanks!!

Default-user

Thanks!

Hi,

We purchased this theme but are trouble with buttons inside the admin not functioning correctly.

Our issue at the moment is when trying to add a new product you can select the ‘attribute set and ‘product type’ from the drop down list however the continue button does not work.

This is critical as we are trying to launch our site but cant add products.

Please reply ASAP.

Thank you

I’ve used your theme for Best at Printing, an online print website I’ve made.

Is it possible for me to adjust the theme/CSS so that on a product page it displays full width i.e no right hand side bar showing.

So the product description text runs to the right hand edge of the site. I’m guessing it can be done via the CSS by adjusting the various widths in px but as its responsive I’m getting confused.

If you could provide the widths I need to input for the product text description that would be great, or provide another solution if available?

This is the printing website, take a look at a product page: Best at Printing

koolthememaster

Hi, We can do this change for you. Please email us your site admin & ftp to us. Thanks!!

Default-user

details sent to you this morning, have you received them ok?

I also noticed the wishlist button in the header menu creates 404 errors from each we page but not the home page?

Default-user

Any updates on fixing the product page to full width yet? Thanks

koolthememaster, I contacted you 9 days ago and sent you a email with log in details. Could you please update me regards the full width product page.

Also I seem to have a lot of dead links which is related to the wish list feature, is it possible to turn wish list off in the admin so it doesn’t display on either products or top menu?

all through the theme is good. i am having a problem, i want to remove contact us from main menu. also i want remove “product tags” and custom tab” from product page.

please reply thanks.

Default-user

if its need any coding .. please reply with file name and path. thanks.

Default-user

not getting any support …. still waiting for reply after 10 days….!

koolthememaster

You can remove custom menu by disabling it CMS > Static blocks > customMenu.

Remove product tags- System > Configuration > Advanced > Advanced > Mage_Tag – Disable

This are easy ones to searched out. Thanks!!

Hi Dears,, I buy the theme, metrostore, and I install in my website magento 1.7. When I turn on the metrostore theme, breaking the link, of some products… The products add at car, show list product, but if clic, break…. When I turn off, and use default magento theme, my products working ok… So, problem is, metrostore not work with some products… I need your help to soluction this problem…

Fatal error: Allowed memory size of 272629760 bytes exhausted (tried to allocate 90 bytes) in /home/porto250/public_html/mywebsite.com/lib/Varien/Data/Collection.php on line 562

Fatal error: Allowed memory size of 272629760 bytes exhausted (tried to allocate 89 bytes) in /home/porto250/public_html/my website.com/lib/Varien/Data/Collection.php on line 562

I waiting the support answer me because I try contact with profile, and I not received response I wainting much time… If I not receive your response after 2 days, I will cancel the paymment with my credit card and take my money come back… I try have support with Envato, and same… Envato say is with you… And I try send 3 times write forms and I not received response!!!! I feel tired waiting long time!!!!! Regards!

Lauro Botelho

Hi Dears,, I buy the theme, metrostore, and I install in my website magento 1.7. When I turn on the metrostore theme, breaking the link, of some products… The products add at car, show list product, but if clic, break…. When I turn off, and use default magento theme, my products working ok… So, problem is, metrostore not work with some products… I need your help to soluction this problem… Fatal error: Allowed memory size of 272629760 bytes exhausted (tried to allocate 90 bytes) in /home/porto250/public_html/mywebsite.com/lib/Varien/Data/Collection.php on line 562

Fatal error: Allowed memory size of 272629760 bytes exhausted (tried to allocate 89 bytes) in /home/porto250/public_html/my website.com/lib/Varien/Data/Collection.php on line 562

I waiting the support answer me because I try contact with profile, and I not received response I wainting much time… If I not receive your response after 2 days, I will cancel the paymment with my credit card and take my money come back… I try have support with Envato, and same… Envato say is with you… And I try send 3 times write forms and I not received response!!!! I feel tired waiting long time!!!!! Regards!

Lauro Botelho

I not received response!!!!!!

Hi Dears,, I buy the theme, metrostore, and I install in my website magento 1.7. When I turn on the metrostore theme, breaking the link, of some products… The products add at car, show list product, but if clic, break…. When I turn off, and use default magento theme, my products working ok… So, problem is, metrostore not work with some products… I need your help to soluction this problem…

Fatal error: Allowed memory size of 272629760 bytes exhausted (tried to allocate 90 bytes) in /home/porto250/public_html/mywebsite.com/lib/Varien/Data/Collection.php on line 562

Fatal error: Allowed memory size of 272629760 bytes exhausted (tried to allocate 89 bytes) in /home/porto250/public_html/my website.com/lib/Varien/Data/Collection.php on line 562

I waiting the support answer me because I try contact with profile, and I not received response I wainting much time… If I not receive your response after 2 days, I will cancel the paymment with my credit card and take my money come back… I try have support with Envato, and same… Envato say is with you… And I try send 3 times write forms and I not received response!!!! I feel tired waiting long time!!!!! Regards!

Lauro Botelho

Default-user

I not received response!!!!

Hi Dears,, I buy the theme, metrostore, and I install in my website magento 1.7. When I turn on the metrostore theme, breaking the link, of some products… The products add at car, show list product, but if clic, break…. When I turn off, and use default magento theme, my products working ok… So, problem is, metrostore not work with some products… I need your help to soluction this problem…

Fatal error: Allowed memory size of 272629760 bytes exhausted (tried to allocate 90 bytes) in /home/porto250/public_html/mywebsite.com/lib/Varien/Data/Collection.php on line 562

Fatal error: Allowed memory size of 272629760 bytes exhausted (tried to allocate 89 bytes) in /home/porto250/public_html/my website.com/lib/Varien/Data/Collection.php on line 562

I waiting the support answer me because I try contact with profile, and I not received response I wainting much time… If I not receive your response after 2 days, I will cancel the paymment with my credit card and take my money come back… I try have support with Envato, and same… Envato say is with you… And I try send 3 times write forms and I not received response!!!! I feel tired waiting long time!!!!! Regards!

Lauro Botelho

I not received response!!!!!

Hi Dears,, I buy the theme, metrostore, and I install in my website magento 1.7. When I turn on the metrostore theme, breaking the link, of some products… The products add at car, show list product, but if clic, break…. When I turn off, and use default magento theme, my products working ok… So, problem is, metrostore not work with some products… I need your help to soluction this problem…

Fatal error: Allowed memory size of 272629760 bytes exhausted (tried to allocate 90 bytes) in /home/porto250/public_html/mywebsite.com/lib/Varien/Data/Collection.php on line 562

Fatal error: Allowed memory size of 272629760 bytes exhausted (tried to allocate 89 bytes) in /home/porto250/public_html/my website.com/lib/Varien/Data/Collection.php on line 562

I waiting the support answer me because I try contact with profile, and I not received response I wainting much time… If I not receive your response after 2 days, I will cancel the paymment with my credit card and take my money come back… I try have support with Envato, and same… Envato say is with you… And I try send 3 times write forms and I not received response!!!! I feel tired waiting long time!!!!! Regards!

Lauro Botelho

Hello, how do I buy the template for prestashop?

koolthememaster

You can buy it soon. You can email us so we will help. Thanks!!

Hi Dears,, I buy the theme, metrostore, and I install in my website magento 1.7. When I turn on the metrostore theme, breaking the link, of some products… The products add at car, show list product, but if clic, break…. When I turn off, and use default magento theme, my products working ok… So, problem is, metrostore not work with some products… I need your help to soluction this problem… Fatal error: Allowed memory size of 272629760 bytes exhausted (tried to allocate 90 bytes) in /home/porto250/public_html/mywebsite.com/lib/Varien/Data/Collection.php on line 562

Fatal error: Allowed memory size of 272629760 bytes exhausted (tried to allocate 89 bytes) in /home/porto250/public_html/my website.com/lib/Varien/Data/Collection.php on line 562

I waiting the support answer me because I try contact with profile, and I not received response I wainting much time… If I not receive your response after 2 days, I will cancel the paymment with my credit card and take my money come back… I try have support with Envato, and same… Envato say is with you… And I try send 3 times write forms and I not received response!!!! I feel tired waiting long time!!!!! Regards!

Lauro Botelho

koolthememaster

Hi Lauro,

This is server side issue nothing to do with theme. You can try following. Contact server provider if it does not works.

Here are two simple methods to increase the limit on shared hosting:

1) If you have access to your PHP.ini file, change the line in PHP.ini If your line shows 32M try 64M: memory_limit = 64M ; Maximum amount of memory a script may consume (64MB)

2) If you don’t have access to PHP.ini try adding this to an .htaccess file: php_value memory_limit 64M

Email us using contact form for further questions.

Thanks!!

I keep getting a 404 error from the wish list button in the main navigation menu when clicked from within a product? Any ideas what I can change to fix this http://www.bestatprinting.co.uk/printed-items/folded-leaflet-printing-service/170gsm-folded-leaflets.html

I have a problem with the theme i bought for you. The list of products doesnt work right. If i list 11 products they align correctly in each line. If i add more than eleven, when you get to the third line, there is only one product. And there is another problem with flip view. The flip view doesnt work in the first product of the first line, and in the first product of the third line. I already send you an email.

Default-user

Just change values in “Products per Page on Grid Allowed Values” and in “Products per Page on Grid Default Value”?

Default-user

And what about the flip view doesnt work in some positions?

koolthememaster

It works on first line. I didn’t get your question. Email us with site details. Thanks!!

My problem since I’m inexperienced in web design, I’ve purchased a “shared-hosting” package which turned out to be not as “Click-Next” as promised and I find my self loosing a lot of time with mismatches and bugs. My Hosting runs SQL 5.5 and after purchasing I was disappointed to learn that I’ve missed the little important line about SQL ver. PLZ tell me there’s work-around or a patch or anything I can do to benefit from your templates’ design?! What problems am I to expect? If all fails…should I turn to you or Envato for a possible switch/change of template? <html/>

koolthememaster

Hi, This is not theme related. You need to contact your hosting provider he might help you with this. Thanks!!

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