288 comments found

Please answer my email. I’m having problems with template.

koolthememaster

Hi, It has been answered. Please follow up email. Thanks!!

I have sent you and email with a couple of javascript issues.

Thanks,

Richard

koolthememaster

Please follow up email. Thanks!!

Pre-sales question: IS this theme compatible with Magento 1.8 ?

koolthememaster

Yes, theme is compatible to magento 1.8. Thanks!!

Hi! why can’t I see the preview of the template? :/

koolthememaster

Sorry, server was down for maintenance. Reply back soon. Thanks!!

server is still down day 3

koolthememaster

Server working now. Sorry for inconvenience caused. Thanks!!

Dear,

The live preview is not working, we need to see the template in action.

Regards, Moayyad

koolthememaster

Dear, Live preview working now. Please visit now. Thanks!!

I’m having a terrible time getting this template to install and configure properly. Is there still support?

koolthememaster

Yes sir, Please email us with site details & problem you face with. Thanks!!

I have emailed you can you please respond ?

Dear all, I want to share my experience with you about metroshop theme! I have purchased this thema and installed it. Just from the very beginning I was impressed about the thema self and the manual of installation and customization of it – the file is provided with the thema. Everything is clear, everything works properly!!! The developers have done a great work!!!!!!!!!!!! When I, by my own fault, missed the badges by product categories view and applied to developer for the help, the guys replayed to me and corected this in no time. Rapidly, professional and gentle!!!!!!!!!!!!!!

Thank you, koolthemamaster, for your work and service!!!!!!!!!!!!

With all my respect,

Galina

koolthememaster

Big thanks Galina for such nice words. Most welcome!!

How can i display products in a static block? Example: {{block type=”catalog/product_list” name=”product_list” category_id=”3” column_count=”6” count=”6” limit=”4” mode=”grid” template=”catalog/product/list.phtml”}}

Default-user

thanks for nothing

I interested in your theme but I have some questions in it. So please send me your email address.

koolthememaster

Hi,

Yes, Please email using contact form. http://themeforest.ne/user/koolthememaster

Thanks.

I need to change the images of Metroshop magento theme. (contact us, my wish list and others)

I’m looking at the pictures folder but can not find. can you please tell me the location of the images

koolthememaster

Hi, its in skin/images folder. Please email for more details.

wizzz0 Purchased
hi having a bit of a problem with the theme on the product page the product description is all over the place any idea take a look here see what i mean http://www.ecigbase.co.uk/index.php/vision-v3-electronic-cigarette-kit.html

thanks in advance

I have a problem: Fatal error: Cannot redeclare themeoptions() (previously declared in /home1/tekpro/public_html/sf.tekpro.cl/app/design/frontend/default/metroshop/template/page/html/head.phtml:4) in /home1/tekpro/public_html/sf.tekpro.cl/app/design/frontend/default/metroshop/template/page/html/head.phtml on line 145

I paid for the template. I need help, please.

koolthememaster

Hello Albert,

Please email us with site details. So can help you with problem you have.

Thanks!!

hi , can you tell me, how to delete/edit a “Contact us” in header menu , thanks :)

http://s23.postimg.org/9vzm8ntpn/image.png
koolthememaster

Hi, Yes. Please email us. We follow up. Thanks!!

This error is suddenly appearing in my template causing a 404 error on the product pages:

Fatal error: Cannot redeclare mdlList() (previously declared in /xxx/public_html/kooltheme/app/design/frontend/default/metrostore/template/page/html/header.phtml:32) in /xxx/public_html/kooltheme/app/design/frontend/default/metrostore/template/page/html/header.phtml on line 38

Please advise.

Ryan.

koolthememaster

Hi Ryan,

It might be due to some extension. Please email us with more details. We follow up.

Thanks!!

Default-user

this was resolved by removing 2 instances of logo scroller.

Hi, I have just installed the template, but all links under config MDLEXT, return 404 document. Please can you help me.

Thanks in advance

koolthememaster

Hi, Please clear browser cache & also logout & login again to admin. Still problem. Please email us with site details. Thanks!!

Default-user

tahnks! now works! The last question is: if i change the colors settings in the “Mdl Theme Settings”, it doesn’t change in frontend… I have already flushed th css cache. Thank you

koolthememaster

Hi, You need to enable color settings first. Then only you able to change colors. Email us for further questions. Thanks!!

How can I add the logo scroller to the inner pages and not just home page? It seems to break when trying to include the phtml block.

Thanks, Ryan.

koolthememaster

Hi Ryan,

Please email us with more details.

Thanks!!

We bought This theme and from beginning we have so many problem. However, our Tweeter is not working and finally, from your company did update the tweeter option, BUT still is not working. I hope you take it serious your customer problem and help us out with this problem. Please check our site www.bankstelxl.nl and twitter is not working at all. GR Mash

koolthememaster

Hi,

We updated twitter long back. Please download updated package from TF.

Thanks!!

Installing the twitter update did not help us.. Do some files need to be set to 777?

koolthememaster

For twitter, we have provided specific doc to set account. Please follow those steps. Thanks!!

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