An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by mopc76
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
How to insert custom gallery in MetroStyle?
1. Goto to dashboard 2. Choose: Galleries->Add New 3. Upload photos to gallery 4. Open Post/Page where gallery should be 5. Open shortcode menu (green plus sign) 6. Find and press: Custom Gallery 7. Choose the gallery & Gallery type -> Insert shortcode.
Zoom on homepage images doesn’t work in IE / FF.
This is not a bug, it’s a feature. Firefox renders zoom animation not well enough as webkit engine (Chrome, Safari) that’s why we made for firefox differ animation effect by hover. As for the IE – it doesn’t support some features and we reduced hover effect for it.
Order of attached to post/portfolio images and custom galleries
Please note, images in galleries, portfolios items is a back ordered in this theme. This means: earlier images should be located at the bottom of your lists. We are sorry for that, but we can’t change it because many of websites are already functioning with a such sorting. Please ask for custom help via author’s form (http://themeforest.net/user/mopc76) if needed.
Can I add my own logo?
Can I see an examples of Metro Style Design, based on the MetroStyle WP theme?
Yes, the list of websites, based on the theme available here: http://demo.olevmedia.com/metro/live-examples/
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.