397 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi Theme Dutch The full screen background is zooming images so they appear out of focus. i used an image 1600 wide exactly like your wood planks background image – but my images is all blurry and has a lot of the image missing at the sides as it has magnified it so much larger than necessary. Does that mean we need to use a larger image to avoid this (so it does not need to zoom in) or a smaller image so it does not lose the outer edges of our image? if this functionality is based on a 3rd party plugin please tell us which one it is so we can at least view some usage documentation on the image resizer and how it works. Thanks in advance. regards Gail

themedutch

Hi Gailstorm, You just need to adjust the height of the images on longer pages. It will stretch out thats way your image is blurry.

Regards Mike

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
ewerde Purchased

hi theme dutch, is there any experience with mikmag using a multilingual plugin (wpml, ...)? thx ewerde

themedutch

Hi ewerde,

I suggest you’ post this in our Mikmag forum at www.theme-dutch.com. Its the best way to find out if other buyers have experience with the plugin. Thanks a lot in advance, Helen

  • Exclusive Author
  • Has been a member for 2-3 years
  • United States
  • Bought between 50 and 99 items

I just downloaded the new version & now my logo isn’t centered at the top of the page.

  • Has been a member for 2-3 years
  • Bought between 50 and 99 items
  • United States
shadowsgalore says

I am getting error while trying to upload the wp_options sql file

I am having the same problem. Very frustrating…

themedutch

Hi sdinvestor2k,

We suggest you join the Mikmag-forum at our theme-dutch.com website. Many questions are already answered there. Thanks a lot in advance,

Theme Dutch

  • Exclusive Author
  • Has been a member for 2-3 years
  • United States
  • Bought between 50 and 99 items

I cannot add any slides. When I try to create a new slide & ADD SLIDE nothing is working.

themedutch

Hi thegraphxbyashanti, We suggest you join the Mikmag-forum at our theme-dutch.com website. Many questions are already answered there. Thanks a lot in advance,

Theme Dutch

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I downloaded V1.2.1 and was about to upload only those files with a changed date but i see all files dates are now changed. if this new version requires another complete reinstall which will put my project back yet again while i rebuild all the work i have done already. Exactly which files have changed in V1.2.1 please.

themedutch

Hi Gailstorm,

Please visit the Mikmag support forum on our website theme-dutch.com for theme support. Thanks in advance for taking the effort to post your question there.

Thanks, Helen

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

home page woocommerce shortcode > [product_categories number=”all”] not working in new version -

We have purchased this theme previously and the same code is working although not in the newest version… any ideas.

themedutch

Hi JJ-Magz,

The shortcode should not cause a problem. Can you please add a post on our ‘Mikmag forum’ at theme-dutch.com, and add a screenshot as well? Then we can have a look. Thanks a lot in advance,

Helen

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
bailey88 Purchased

Hi, This theme is amazing,

I’ve tried a couple of Minify plugins but seem to destroy the styling of the site. Can you recommend anything? No worries if not, it’s already pretty quick but would be good to squeeze maximum speed out of it with pre-load cache.

Is there a way to assign same footer widgets to all posts at once? That’s the only problem I’ve come across.

Thanks so much, you’re a genius.

Sorry it was cache plugins and minify**

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

TO BE HONEST LOGGING INTO AND REGISTERED TO YOUR FORUM IS A MEGA -CHORE… SINCE I ’VE BOUGHT 2 LICENSES THUS FAR AND THIS IS AN ISSUE … HERE IS A SCREEN SHOT OF THE ISSUE ….

THE SHORTCODE IS SHOWN , HOWEVER IT DOES NOT RENDER THE PRODUCT CATEGORIES … ALTHOUGH IF YOU DELETE ALL THE HOMEPAGE CONTENT AND INSERT THE CODE . IT WORKS ….

PARTY OVER HERE -> http://imm.io/BBC2

PLEASE HELP . THIS IS SILLY ….THANK YOU .

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Perhaps someone else has some insight into this considering upon login to the forum, there is no confirmation – goes to a dead page… been waiting forever for some sort of confirmation, on both accounts which have purchased this theme…

looks like i will be reverting to version 1.1 – since i have it working with the ‘shifty’ facebook plugin required….

my new questions therefore are ….

1.how long before I can login to the forum in a normal instance??? 2.when i upgrade to V1.3 from V1.1 what should I expect as errors???

This is crazy to be honest… I spend more time troubleshooting your theme than configuring the whole project for the client… totally lame!

============================== contact me directly – anytime admins –

themedutch

Hi JJ-Magz,

Yesterday we made a few adjustments on our website, which created an error in registering / login section. This issue is now solved by our developer and everyone is able to register, and / or login again. Since our own website is also ’’completely new’’ and we wanted to be online in a jiffy, because we were a hurry in order to help you all the best way possible, we faced a few issues that needed to be resolved. You are able to login and visit the forums now.

Thanks in advance for your understanding.

Helen

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Helen,

Is the Ticket support no longer free ? I do not see any links.

Also, it would be great that Theme Dutch People visit the Support forum at least once a day. There is no expectations of quick answers, but delays hurt everyone.

Thanks

themedutch

Hi shadowsgalore,

Theme Dutch visits the forums many times a day. There is a free support forum, which we monitor and also give help, and a paid support forum with ticket system, which you can read about on our website. We have received your countless blog posts on the themeforest blog, emails, and posts on the free support forum. We’ve answered all most all of them and the best way possible. You’ve bought our extended theme for little costs, but the time we’ve spent in answering all your emails and posts is no longer in proportion and is becoming far too expensive for us, and cost us much more than the actual costs of the theme. We are certainly willing to help clients for free and we do so, but it should remain reasonable and in proportion. I am pretty sure you can understand this too.

Best wishes, Helen

Default-user

Hi Helen,

Unfortunately that is not true. I have raised the issue of Support guys not being in the forum after 2 complete working days had passed without a single response from them.

I would not raise issues if there were none. It would not be reasonable to expect me not to raise what I feel are bugs within the existing theme.

I am having some plugin related issues and will go for the paid support plan to get them resolved.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

How can I get rid of or change the opacity or color of the shadow of the menu and content box. I want to use the theme with white background and I don’t like the way it looks with that strong shadow.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello again,

Is there a way to change the default color of the background of the slider? I want to use a white background in the theme and the black background of the slider doesn’t look good while the 1st slide is uploading…

themedutch

Hi iolidavid,

Thanks a lot for buying our theme, and your posts here on the blog. However, we’ve free support forums and premium support forums for theme dutch themes on our website www.theme-dutch.com. Please register for support on our website, or login if you’re already a theme dutch member and visit the Mikmag forums. Thanks a lot in advance, Helen

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
jeremyw Purchased

I’m lovin the theme! Is it possible to replace the item in the sidebar that says, “Latest” “Members” “Shop” with a Facebook and Twitter feed?

themedutch

Hi jeremyw,

Thanks for liking our theme. The answer on your question is yes.

Best wishes, Helen

  • Elite Author
  • Exclusive Author
  • Has been a member for 3-4 years
  • Netherlands
  • Bought between 100 and 499 items
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

Hello everyone at the Mikmag blog,

We have noticed that a lot of problems can be prevented. It all starts with a proper installation of Wordpress and the theme. After some of our clients paid for a premium support subscription in order to receive extended help, we’ve discovered that most issues were caused by an improper installation of Wordpresss and not by our theme.

First check if you’ve installed Wordpress and the theme correctly, and also check if third party plugins can be the cause of conflicts and errors. (Disable all plugins and install them one by one until you find the plugin, which causes conflicts and errors). Enjoy our theme!

All the best, Theme Dutch team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

themedutch I understand what youre saying about uploading the mikmag theme using my FTP , I’m using filemanager on godaddy, I found the folder mikmag with all of the theme contents but for some reason i cannot simply load the whole folder, it will only upload files within the folders. There has to be an easier way then to make every folder on my ftp, then upload all the files to each folder, within the mikmag theme folder. This would be very time consuming.

ok update- basically I unzipped the mikmag folder, took out the theme contents, which I then compressed, then I could use wordpress theme installer. So far so good..

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

i dont think it uploaded correctly actually, I have a dead link to my page. Is the theme supposed to look just like you guys marketed it or in its untouched custom form?

themedutch

Hi Crazy3rdgen,

Yes, you probably did not uploaded the theme correctly. Please take the effort to become a member and go to the Mikmag forum. We do our support via the forums on www.theme-dutch.com.

Thanks a lot in advance! Helen

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
jeremyw Purchased

I have a very simple request. The contact form boxes need to be much more visible. They are hardly visible at all and you can’t find where to type. Regardless, I love the theme!

themedutch

Hi Jeremyw,

Thanks for loving our theme. Please take the effort to post your question on the ‘Mikmag forum’’ via http://theme-dutch.com/wordpress-support/.

Thanks a lot in advance! Theme Dutch

  • Bought between 50 and 99 items
  • Germany
  • Has been a member for 5-6 years

Nice and useful theme. On iPad v.3 the Shop doesn’t work. It’s not possible to select an shop item or add it to cart. I would like to buy it, but need this feature.

themedutch

Hi McMax,

Thanks for posting this. We already know about this issue, but WooCommerce is not iPad supported (yet). Hope you’ll buy our theme anyway ;-) Thanks, Helen

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

Hello TD,

I was wondering how easy is it to change the background image, the wood background? This theme looks so amazing!!! I hope its not too difficult to manage.

themedutch

Hi corpor8chic,

Thanks a lot for liking our theme! Changing the background image is really a piece of cake.

Best wishes, Helen

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