Discussion on Milano - Responsive Magento Theme + Blog Extension

1392 comments found

Dear Customers,

At ShopShark, we are constantly trying to improve the quality of our products and services. As a result, we are moving to a new support system which will provide much better customer service and support.

The new support system is available here: https://www.shopshark.net/clientarea/

Please note that before you can send a support request, you will need to register.

Pre-sale questions can be asked without registering here: https://www.shopshark.net/tickets/new/

A Knowledge Base with numerous in-depth articles about the installation, management and customization of our themes is available from here: https://www.shopshark.net/knowledgebase/

However, please note that some articles are only available for registered users.

You can still send support requests to support@shopshark.it, support@shopshark.eu or support@shopshark.net and your emails will be automatically imported into the new system. If your question is not presale in nature, we will ask you to register before we answer.

The ShopShark Support Team answer support tickets Monday to Friday 9:00 – 17:00 CET.

Thank you The ShopShark Support Team

The customer support it’s closed. We’ll be back answering queries Monday morning.

ShopShark Team :)

phavvan Purchased

1).How to add SIZE swatch to all products?

2).How to add products to Display on Style of the Day on Home Page?

3).Grouped Products are not supporting Cost and are not Visible on front end?

4).How can I move Logo to Left Side :)

5).How to create Order tracking Page?

6).How to Change Add to Cart Button text to Buy Now in Product Page.?

PS: Pls reply here I have also created Support Tickets but Reply here as it is Urgent.

TIA

Default-user
phavvan Purchased

Thanks and asked some other question Pls answer :) Ticket #320509

ShopShark

Sure, but this is a customization request. I have already send to Slav.

Default-user
phavvan Purchased

Thanx a lot :)

Dear Customers,

At ShopShark, we are constantly trying to improve the quality of our products and services. As a result, we are moving to a new support system which will provide much better customer service and support.

The new support system is available here: https://www.shopshark.net/clientarea/

Please note that before you can send a support request, you will need to register.

Pre-sale questions can be asked without registering here: https://www.shopshark.net/tickets/new/

A Knowledge Base with numerous in-depth articles about the installation, management and customization of our themes is available from here: https://www.shopshark.net/knowledgebase/

However, please note that some articles are only available for registered users.

You can still send support requests to support@shopshark.it, support@shopshark.eu or support@shopshark.net and your emails will be automatically imported into the new system. If your question is not presale in nature, we will ask you to register before we answer.

The ShopShark Support Team answer support tickets Monday to Friday 9:00 – 17:00 CET.

Thank you The ShopShark Support Team

You have a fantastic theme, but would appreciate it if you could answer these questions?

Can the swatch colours appear below on the products on the product page?

I notice you have size chart built in, will I be able to upload different size charts for individual product? The reason why I need this function is because different styles use slightly different size charts.

Will I be able to integrate either WordPress blog or aheadWorks blog plugin? If so, which one or and I use either of them?

ShopShark

Hello Aquanz,

about the color swatch unfortunately not right now.

The size chart could have different size charts for individual products.

You don’t need to integrate the aheadworks blog plugin because we have already a blog that works in the same way.

About wordpress fish pig extension you can install it, but i don’t know the exact compatibility, because all the plugins are made to work with the default magento website.

Default-user

Thank you for answering my questions. Do you have any plans or intentions of including swatches appearing below products on the product page in the future?

ShopShark

Hello, yes he have in plan but first we have to complete our new High-End framework.

Hi there I’d like to purchase this theme but first I want to see the admin panel check if it is easy to use. Because I recently purchased one theame which had very comlicated an difficult admin panel, so, this time I’d like to be more clever and see the admin panel firs before I purchase the theame

Thanks

ShopShark

Hello Azik123,

unfortunately we do not have an admin demo, this is something we will implement for sure but i don’t have any ETA.

Ok can u Answe to my one question the theme which I bought before you could only upload one picture when listing a product and the rest of the pictures needed to be uploaded through FTP and the names of the pictures had to match. It was real time consuming to rename each picture before uploading so I dicited tostop using it

ShopShark

Hi Azik123,

Magento is not working in this way, you can upload for every product as many pictures you want, and assign also the same name if you want.

Please check the links below:

http://www.magentocommerce.com/knowledge-base/entry/adding-product-images

The same product could be assigned to different categories and also this is done thru the admin panel.

No FTP must be used, just Magento need a good hosting or a cheap but Optimized Magento Hosting as Siteground.

gilcripou Purchased

Dear all,

Some issues on your latest version 1.7.4 on IPAD :

1- menu are not stable : 1.1- you can not click with you finger on menu items inside a menu popup. 1.2- when you pass over menus, the windows open up too quickly and close too quickly… it is not smooth.

2- Cloud zoom on product : the native cloud zoom does not work with finger

3- Acces to currency and county is not easy with finger : the list menu does not open easily with your finger.

Please check alone and give us your feedback

regards gilles

ShopShark

Thanks for your report, i will check and get back to you.

That sounds very good. How about the size chart popup on your desciption it says add an HTML chart. I have all the sing info in microsoft excel form would it work too? I mean can I copy the sizing info from microsoft excel and paste it?

Thanks

ShopShark

Hello, you can extract HTML and apply to the editor, it depends on you how you are going to copy and paste.

You can copy and paste every single value or extract the table.

If you extract as HTML and apply to the editor you must remove the tags associated to the HTML.

Default-user

To be honest I didn’t understand! with one word is it easy to understand?

ShopShark

Yes it is,

1. In excel you can choose “Advanced Copy”

2. Choose “Extract HTML”

3. Copy the HTML -> Paste in the simple editor

or

Try to copy and paste directly from Excel.

phavvan Purchased

I am really suffering ..

I purchased the theme some 5 days ago but was not able to make it just look like the demo one. I done exactly as they said but of no use.

The theme documentation is poor I rate it -5 Star because they only provided basic things which every magento user knows.

Do you know what They don’t have any swatches like Color or even basic size swatches.

But I need to tell one thing the theme is excellent it will be more awesome if they provide every feature they had in demo one.

PS: Please answer my tickets ASAP. You closed my ticket without solving. As a Customer I have to close the ticket how can you close it.

TIA

Default-user
phavvan Purchased

Sorry ! I have uninstalled it myslef :) Thanks for everything :)

ShopShark

Slavi helps you with this right now.

About the plugins I just sent you a google link plus aheadworks.

Many plugins does not work, it is better to buy plugins from company as aheadworks, Aitoc, Amasty.

Only default Magento theme is compatible with all third-party extensions, because all extensions are designed to work with default Magento theme.

Our theme (and any other custom theme) isn’t compatible with all third-party extensions by default. You often (not always) need to customize the extension to make it work properly with your theme.

ShopShark

Yes we notice, just we change “flase” to false.

The customer support it’s closed. We’ll be back answering queries tomorrow morning.

ShopShark Team :)

Dear Customers,

At ShopShark, we are constantly trying to improve the quality of our products and services. As a result, we are moving to a new support system which will provide much better customer service and support.

The new support system is available here: https://www.shopshark.net/clientarea/

Please note that before you can send a support request, you will need to register.

Pre-sale questions can be asked without registering here: https://www.shopshark.net/tickets/new/

A Knowledge Base with numerous in-depth articles about the installation, management and customization of our themes is available from here: https://www.shopshark.net/knowledgebase/

However, please note that some articles are only available for registered users.

You can still send support requests to support@shopshark.it, support@shopshark.eu or support@shopshark.net and your emails will be automatically imported into the new system. If your question is not presale in nature, we will ask you to register before we answer.

The ShopShark Support Team answer support tickets Monday to Friday 9:00 – 17:00 CET.

Thank you The ShopShark Support Team

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