Discussion on Milano - Responsive Magento Theme + Blog Extension

1290 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

The theme is not working, if i don’t use file permissions 777, can you please help me out ?

ShopShark

Hello, this is a server setup, I’ve seen many instructions for web based software that states that files must be 777 permissions (read/write/execute permissions to all).

This may be necessary for some directories but is rarely right for files. Permissions of 666 (read/write permissions for all) are adequate in these cases (if more strict permissions cannot be set). 777 permissions sets the execute bit on files as well which most web servers don’t (and shouldn’t) require in most cases.

Setting 666 permissions simply says “read and write for all users” which isn’t great either but is more correct.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Glint Purchased

Hello, I just purchased this beautiful theme and am very disappointed to find that it does not support Magento GO. I am not a developer and the Magento Community version is not a good fit for me. I would like to know how I can get a refund since I will not be able to use this theme. Thank you Kirsten

ShopShark

Hello Kirsten, none of the themes included here support Magento go. Before to buy you have to check the software version, as you can see on the right:

Software Version: Magento 1.7.0.2, Magento 1.7.0.1, Magento 1.7.0.0

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
scgdev Purchased

Over written old files for this update – issue with blog table not in database? How to fix?

Default-user
scgdev Purchased

After over writing old files – what else do I need to do ? Do I click active theme again or will this over write my cms and static blocks and settings already customized? ie same issue as prev. person the blog table did not get created….

Default-user
scgdev Purchased

FIGURED OUT ISSUE – NEED TO GO TO CORE_RESOURCE TABLE AND DELETE THE BLOG ENTRY LINE SO IT CAN KNOW TO RE INSTALL TABLE FOR BLOG – THIS SOLVED ISSUE FOR ANYONE ELSE HAVING SAME PROBLEM UPGRADING FROM EARLIER VERSION OF THEME

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
scgdev Purchased

I dont see how to pick other font icons please clarify – i.e. for homepage callout / social etc

Default-user
scgdev Purchased

?

ShopShark

You have to use the icons font. Each icon is a letter in this font. In order to see all the icons you can open the font with the windows font preview.

Default-user
scgdev Purchased

Please clarify what map can I match up to icon needed and in the homepage static block for call out what short code is used to match up ie now has one class free-shipping I replace that with the font code from this map???

ShopShark

Hello, did you update the shopshark fonts with the last font files contained in the version 1.3.2?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Dear Team, We launch today our shop, but we have problem to finalize the checkout after transport all is blocked

We default theme any problem Thanks for you help

ShopShark

Hello, please could you send an email to support@shopshark.it with the link to your website so the second line could get back to you. Thanks

Default-user

ok is sending!

ShopShark

Yes received

Default-user

We wait response, we are blocked! Regards

ShopShark

Hello, yes we know, we are investigating

Default-user

Ok we wait your return

ShopShark

Hello Pierre, could you send an email to support@shopshark.it with your FTP details.

Default-user

ok sending by mail

ShopShark

Thank you, Magento 1.8 Shipping Method solved!

Default-user

Thanks to all!

ShopShark

You are welcome Pierre!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I choose the quick install option, but all the images for the products are missing. And I checked the media file, all the images are here, just can not be showed in the front. Thank you.

ShopShark

Hello, the quick install has the products but all the images are replaced with the magento logo as default product image. Are you talking about the 3 products custom block after the revolution slider?

ShopShark

Please send an email to support@shopshark.it with the link to your website.

Default-user

Hi, Already send a email to your support team. I mean the images for the products, others are right. Thank you.

ShopShark

Hello, yes we saw, we already sent an email. The installation is correct, the product images you mention could not be included inside the package, the quick installation include the exact website structure, but no images. This is a themeforest policy.

  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

The customer support it’s closed. We’ll be back answering queries tomorrow morning.

ShopShark Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi on the product page, theres GALLERY, PRODUCT DESCRIPTION, REVIEWS, TAGS tabs. How do I rename these tabs?

ShopShark

Hello, you can rename the tabs in the catalog.xml file:

/app/design/frontend/default/milano/layout/catalog.xml

Starting from the line 262 you can find a a section like this:

descriptionProduct Descriptioncatalog/product_view_descriptioncatalog/product/view/description.phtml

Change the title:

<title>Gallery</title>
Default-user

thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi, Are there different column layouts for the product page ? How to set product image size default’s on page

ShopShark

Hello, unfortunately for the product page there are no different columns layout.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I sent an email on Saturday regarding a previous discussion on Friday 11th. Did you receive it?

Thanks Conor

ShopShark

Hi Conor, yes we received, did you follow all the instructions we sent you about the page redirection?,

If Yes, just send us an email to support@shopshark.it with admin user + pwd and will get back to you.

Default-user

Hi, I did not receive any email with instructions about page redirection? Could you please re-send it.

This seems to be the second time I have failed to receive your email, which I know you did send. I have checked in my spam and it is not there. I am using Gmail, could there be something that is preventing me from receiving them? Bare in mind I do receive all your other emails.

ShopShark

Hello, i sent that email a couple of weeks ago, and it describe in detail how to create a new url redirection to redirect the contacs page.

  • Bought between 1 and 9 items
  • Has been a member for 6-7 years

Hi there,

Great theme and great support – thanks!

I have a question on the logo size. I would like my logo to be larger than the 67px height you recommend and I don’t want it to be reduced by the theme.

Can you tell me how to do this?

Thanks

ShopShark

Hello, You can change the dimensions directly in the style.css file.

skin/frontend/default/milano/css

at the line 686 you can find the css code taht control the logo dimension:

/* Logo */
.header .header-logo { text-align: center; margin: 30px 0 15px; }
.header .logo { max-width: 100%; text-decoration:none !important; position: relative; }
.header .logo img { max-width: 100%; }
.header .logo h1, .header .logo h2 { overflow: hidden; height: 0; margin: 0; padding: 0; position: relative; }
.header .logo strong { position: absolute; display: block; top: -9999px; }
Default-user

Thanks for your help. I have another question now to do with the homepage slider. I have a set the height in the config to 400px and my image is 400px high but still there is too much white space underneath the image (it used to be 500px). Any idea how I can remove the white space? Please see http://5.102.190.37/~piazzati/

ShopShark

Hello, this is controlled by the margin:

.header .header-logo { text-align: center; margin: 30px 0 15px; }

Default-user

No I mean the revolution slider not the logo now. Please click my website. The space underneath the slider image is too big, how can I reduce?

ShopShark

I think you need just to clean the cache, the revolution slider it’s inside the Magento cache.

System -> Configuration -> Slideshow options -> Slide Height

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United States
wnw0031 Purchased

i just purchased your them.. I’ve done the installation but getting this error message:

http://prepeeinspired.com

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 7680 bytes) in /home/prepee5/public_html/app/code/core/Mage/Catalog/Model/Layer.php on line 243

i’m getting the below error message in magenta:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /home/prepee5/public_html/app/code/core/Mage/CatalogInventory/Model/Observer.php on line 740

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /home/prepee5/public_html/lib/Zend/Locale/Format.php on line 103

how do i fix.

ShopShark

Hello, this is a hosting issue, you don’t have enough caching memory allocated.

Indeed you need to increase the memory limit to get rid of this issue. But by simply increasing the value in .htaccess or php.ini wont work because some hosting has limited the value of memory limit.

So it’s good to consult your hosting admin about the max value of memory limit.

ShopShark

I am not the system admin of your hosting but you can try:

In the .htaccess file in the root of the Magento folder, “comment OUT php_value memory_limit by placing a # in front of it then save the file”

Before:

  1. adjust memory limit
  1. php_value memory_limit 64M php_value memory_limit 128M php_value max_execution_time 18000

The solution:

  1. adjust memory limit
  1. php_value memory_limit 64M
  2. php_value memory_limit 128M php_value max_execution_time 18000
ShopShark

Before:

## adjust memory limit

# php_value memory_limit 64M
  php_value memory_limit 128M
  php_value max_execution_time 18000

The solution:

## adjust memory limit

# php_value memory_limit 64M
# php_value memory_limit 128M
  php_value max_execution_time 18000
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ShopShark

Thank you,we will investigate.

ShopShark

For the first problem: Use one single image – it will autoscale. For the second problem: The brand images do not autoscale – you have to resize them manually prior to upload. Autoscaling feature will be included in the next major update. For the third problem: we will fix this in the next release.

  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

We understand that there is a fine line between what is considered support & modifications. We will try help you with any type of query,but we can’t provide extensive help in terms of modifications.

Support for our items does not includes:

  • Customization and installation services
  • Support for third party software and plug-ins
  • Support for Magento: configuration, installation, maintenance etc.
  • Any Kind of Magento Training.
  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United States
wnw0031 Purchased

Is there a way to remove the twitter and FB option on the bottom and move the sign up for the newsletter block and social media icons there.

ShopShark

Hello, yes there is you have to remove the twitter and facebook blocks and add in the same space the newsletter container and the Footer social static block.

Unfortunately there is no an easy way, it’s a custom work. I will ask the second line if they can get back to you, because this is outside of the scope of our support

  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

The customer support it’s closed. We’ll be back answering queries tomorrow morning.

ShopShark Team :)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
scgdev Purchased

Please give better guidance how to use these font icons! Don’t know what I am missing here

Default-user
scgdev Purchased

Yes of course what am I missing to do what is procedure to use icons specially ones in homepage call out the small Ones??

ShopShark

Email with the detailed description just sent!

Default-user
scgdev Purchased

Thanks got it! – awesome

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United States
wnw0031 Purchased

Are you available for some customization work

ShopShark

Hello, unfortunately we don’t have free resources available right now.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi, I believe there is a bug in the current version. In the last stage of checkout, i have installed theme to a new fresh install of 1.8 and can not get past shipping method in checkout.

Default-user

have same problem as user pierremgb

ShopShark

Hello, we solve the Magento 1.8 Shipping Method issue. Please, send us an email to support@shopshark.it and we will send the fix, just backup the files before the update.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

When I add a product to cart a popup screen shows up with a picture on the left, a description saying” product was added to your shopping cart”, and 2 buttons at the lower bottom. Currently on my site the picture is not showing up. It shows the word, “undefined” instead. Is there a fix to this?

ShopShark

Hello, please could you send an email to support@shopshark.it with the link to your website.

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