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Where can I buy the images you have used in the demo.
Thanks in advance.
Hi, these images are test ones found into the network. For the banners we did a collages form a different images. So unfortunately we cannot assist you with that.
Hi , How to begin updating this theme?
I already have the older version.
Please guide the ways to update/. thanks
Hi, if you did not modify the store /css files etc./ the only thing you need to do is to upload the new files. You also have a documentation included at the zip file you have downloaded when bought the theme.
My Milano Theme displays correctly in Google Chrome, but when I open it in IE10, it lists my Product Categories on the left hand side from top to bottom in stead of at the top from left to right.
Hello, ok we will take a look on this, could you just send an email to email@example.com with the link to your website. Thanks
Love the theme, but I wanted to hire someone to customize the product description tab. Do you folks do that type of work, or know someone who does?
Thank you, unfortunately we are very busy for the next couple of months.
It is possible to insert a link page in the menu ?
It is possible to insert a Blog page in the menu
Yes it is possible. In the admin panel of the theme you have an option to add one additional link: “Additional Navigation Link“ and “Additional Navigation Link Url“.
If you need more, you can do that by adding new static block named custom_menu_1, custom_menu_2 etc /you can add up to 10/.
Hi, I need to change background color of home slider (revolution slider), where in the code can I do this?
Hello, the revolution slider background is an image, or could be also empty. simply you can just go in:
1. CMS -> slideshow items
2. Add new slider
3. Upload an image with the bg color you need.
I saw your post now, I can help you in modifying product description tab. you can contact me via firstname.lastname@example.org
please i need the custom_menu1 block code , i lost the code .
Hi, do you mean to add new ‘Product_custom_html’ static block?
no i mean this ‘custom_menu_1’ i lost the standard code and his empty code , i cant find the code of the block
please send an email and we will get back to you with the code.
Does it supports left to right language ? Like Hebrew?
Can we have this theme for test before we buy ?
Hi, at the moment it is not possible, but we will have that in mind for some of our next releases, thank you for your feedback
Is there any way i can fix the following page speed issue
Please copy and paste the below url in the address bar.
Hi Team, can i request your attention ?
Team….....can i have someone to please reply to my query ?
Hello gudipudi, sorry but we are quite busy right now with our new hosting company. I already spoke ith the IT guys they will get back to you soon.
will anyone get back to me please ?
Here are few considerations on this issue:
1. You cannot move the CSS outside the header because the website will look broken in the first moment.
2. All our jQuery code is done in a non blocking manner (using anonymous functions) and they are actually not parsed during initial load, but when they are called later (most of them when the DOM is loaded).
3. You cannot move the original scripts of Magento made on Prototype, because some of them will break.
Or, to wrap it up, you don’t need to do that. There will be minimal speed benefit, if any, and you need to spend hours and days trying to move some of the JS code to be loaded just before . Google page speed insights are generally good, but there is more than one way to achieve the same. In this case:
- make sure the JS and CSS is combined, if so, there will be just two more files in the header to load (only two more HTTP requests). These files are also cached in the browser.
- Non blocking style of all the jQuery code – the code is parsed when needed.
Could you please tell me where the ‘Order Confirmation’ default email is located? As well as the other email defaults such as ‘Shipping Confirmation’.
Hi, you can find the e-mail settings here:
System -> Configuration -> Sales.
Also be sure that you have correct e-mail addresses filled in here:
System -> Configuration -> General -> Store E-mail Addresses
Sorry, I mean were is the template located in the Milano theme files? So I can simply remove the text that says “call us 9-5 monday – friday”.
Hi, could you please tel us on which page of your website you have the text you mention above, so we can tell you where is it located?
Sorry, its not a page on my site. Its the email that is sent to customers once they have ordered a product.
The email reads:
Thank you for your order from Example Website. You can check the status of your order by logging into your account. If you have any questions about your order please contact us at email@example.com or call us at Monday – Friday, 8am – 5pm PST.
Your Invoice #900000001 for Order #900000001
(I would like to remove the text: “or call us at Monday – Friday, 8am – 5pm PST”.)
The template is here:
Let us know if you need anything else.
It is possible to insert a Blog page in the menu?
Hello, sorry but do you mean to insert a link in the main menu to link directly on your blog page?
Yes, it it possible, send an email to firstname.lastname@example.org and we will get back to you with the how to.
Hello! I’m having some important questions. Help me, please.
1. Mega-style menu at me active. I can not install a mega drop-down menu on the two or three columns. I have a lot subcatagories for each parent catogory. Thus, mega menu seems one menu widely used standard. That is on the menu immediately open all categories of products.
But I really need to appear in the menus – Category – parent subcategory products.
Subcategories subcategory should not be displayed in the pop-up menu.
That is: the menu item “for women” category “Clothing” – parent subcategory “dress”, “shirt”, “pants” – but will not be displayed subsidiaries subcategory “evening dress or casual.”
How to set up it?
2. In addition, in the left pane, I want to keep blogging Browse by category that you browse a particular menu item, you can return to any of the product categories on the left and see all the internal menus.
Is that possible? Something like an additional menu to the left.
I hope very much for your help. thank you…
Hi, could you please send us your admin panel log in details and your purchase code please to our e-mail (email@example.com) so we can check that out? Also please include the issues above into the e-mail, thank you.
Due to a high volume of requests and developing work in regards to the new theme features and hosting support we kindly inform you that our extra customization support is closed for the next month.
In case of customization support need please contact a developer / freelancer who can assist.
We are still covering the main bug issues and questions regarding normal theme functionality.
Thank you for your understanding.
I would like to buy your theme but there is one thing I need to know before I pull the trigger. Can I have two languages like English and Swedish? Does it support other languages? Thank you.
Hello, yes our theme support both this languages, right now the language link it is just tun it off.
When you need it, please just send an email to firstname.lastname@example.org and we will turn it on. Soon we will add the languages directly on the admin panel.
I have installed the theme using the Normal Install instructions. Once I have refreshed the cache and logged back in, however, the ShopShark section does not appear on the configuration page. Help please!
Hi, please send us your details for log in to our e-mail (email@example.com) so we can check that out. Thanks
I have added Facebook and Twitter icons to the home page via the ‘footer_social’ static block. I have linked both to my sites social media pages. The twitter icon works fine but the Facebook icon, when clicked brings me to my personal Facebook account (the one that I am logged in with) instead of my websites Facebook page. Do you know how to stop this from happening?
I have tried to link the icon to my websites Facebook page simply by using the link button and entering the URL of my websites Facebook page: https://www.facebook.com/mywebsitename
Hi, this issue might be because you have an opened FB account on the devise you clink on website FB icon. Please double check if all details are correct /for your website FB account/. Then log out from your personal FB account and clink on FB icon, is it still the same? If yes, please send us your admin panel details to our e-mail (firstname.lastname@example.org) so we can check that, thanks.
we’ve purchased this great Theme and are very satisfied.
Now we want to make a 3 column Footer.
On left footer is the Newsletter and on the right footer is the Twitter and Facebook, but we want to put some content on the middle. Do you have any solution for us?
Thanks a lot for your help
Hello Andrew, send an email to email@example.com with your purchase code and we will get back to you soon.
Where do I find the purchase code?
Hello, you can find the purchase code in:
1. Go to “Downloads” tab in your ThemeForest account.
2. Click download button and choose “Licence Certificate” from dropdown.
3. Open Certificate file and copy purchase code.
Hello, sent you an email with purchase code. Thanks for you help
Hi, i want to put brands slider up, just after main slider.
Hello, please send an email to firstname.lastname@example.org with your purchase code and we will get back to you soon.
I have the same problem as cagolfcenter with the revolution slider on the homepage. New added slides are not showing in the frontend.
I can upload the default white background image at ‘main image settings’, and the PNG file is added tot the webserver, but after saving the slide the slider puts a link with slashes and backslashes, like this:
In the frontend the slider ignores the newly added slide.
Hello, please send an email to email@example.com with your purchase code and admin panel details and we will get back to you soon.
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