Discussion on Milano - Responsive Magento Theme + Blog Extension


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We have purchased, installed and activated the milano theme. However, we are getting a 404 on the shop shark config/ milano options in the admin. Every time we save any changes to the milano settings, we get the 404 errors. Please let us know how to correct this.


Still have not heard back from you on this. I really need an answer. I have even downloaded and installed the latest version of the them and have the same issues.

Hello, send an email to support@shopshark.it with the admin + FTP user + PWD and we will get back to you shortly. The image you sent in evernote was not visible.

Having a 404 error in magento can be quite depressing, but I have to let you know the 404 is not a theme issue but a Magento issue and could be caused by several things.

Common issues:

1. URL Rewrite issue;

Set the Use Web Server Rewrites value in Magento to No. This will fix the 404 problem but generates URLs appended to the index.php file and not SEO friendly.

2. Most luckily the fix for 404 errors could be very simple, just open your magento index.php and change the following:




Due to magento’s cache, it may take some time for you to see the changes. To answer this problem, all you need to do is delete the content of the /var/cache folder and clear the cache of your browser, then reload.

3. Folder Permissions

1. First, connect your FTP client to your web server.

2. Locate the file you want to change the mode (ie., CHMOD).

3. Now make a right-click on the file in your web server and select the file permissions to open the file attributes for the file.

4. In the file attribute, enter the permission number in the numeric value text field (it may be 644 or 755) for your file.

5. Finally save the file and the new permission is assigned to the file.

Hope this could help. Regards,

The customer support it’s closed for the weekend. We’ll be back answering queries on Monday

Have a nice weekend!

ShopShark Team :)

Been waiting on update while from some emails – please advise

Hi, thank you for contacting us. We will check your e-mail and get back to you as soon as possible.

Hi, how did you change the product label on this item: http://themeforest.net/item/milano-responsive-magento-theme-blog-extension/full_screen_preview/5210309

the 2014 collection? I can’t see where you set this?


Hi, you can edit the blog content and options here:

Blog -> Posts -> Post Information / Content / Advanced Options

sorry I sent you the wrong link. (the themeforest iframe messed it up)

I am trying to find out how you put ‘2014 Collection’ on this page: http://milano.shopshark.eu/the-bell-curve.html



Hello, this is associated to the grouped product:

1. Catalog -> Manage products

2.General -> Custom Label (at the end of the right page)

Nice theme. Is there any way to change the size and type of font used on the site?

Hi, all fonts are located here:


If you want to change the font style all modifications should be done in the “/skin/frontend/blank/themexxx/css/styles.css” file


how do i resize the sliding banner and have it a fixed width similar to the rest of page elements.. and align it in the middle



Please send us an e-mail with your request and purchase code to our e-mail (support@shopshark.it) and we will send you back the instructions, thank you.

Hi there,

Right after installed the theme following the document, I tried to do some configuration of the theme like change logo. Once I clicked save config, it poped the 406 Not Acceptable error.

Please let me know how to fix it, I am using godaddy hosting.


Please send us an e-mail with your request, admin panel log in details and purchase code to our e-mail (support@shopshark.it) and we will get back to you, thank you.

Hi there,

My partner, jocetheten, has purchased the theme. We are trying to shift the Home Page Callout Block “free local delivery promotions support 24/7 easy and fuss free return” to right below the slider. May we know how do we go about doing that shift?

Thank you ShopShark!

Hi ShopShark, sure thing. Have just sent the emails out. Hope to hear from you soon!

Hello, we still didn’t receive any email, could you please resend it. Thanks.

Hi there. Just resent. Title: Support Request for Milano Magento Theme Hope you will receive it this time round. Thanks!

Great work! Let me ask you a pre-sales question: I see a great feature at the home page called STYLE OF THE DAY, where 4 styles are shown. Is it possible to add more than 4?

Again, congrats on such an amazing work!

Hello, you can add a lot of them, but only last 4 are visible right now, In the style of the day widget we intend to add arrows to view more grouped products and another widget for promotions in our next major release (end of February). Later tomorrow we will have a new update with included a free countdown timer extension to indicate the beginning or ending time of your promotions.

Hi i have resized the slide show but its aligned towards left we need to centralised it .We asked about the same situation before as well but till date no answer .Please check www.rdmdesigns.co.uk/tikta

email sent

i have been chasing this banner slideshow thing for days but all i am doing is just chasing thats all no answer

Hello, sorry for the trouble we will try to implement the fixed layout on our next main March release.


Is there any possiblity of a backend demo? When I first installed this theme I apparently deleted the whole new products slide. I would like to have it back but i have no idea, how to do this.

Hello, probably you have deleted the category that was assigned ad ID in the Milano options or deleted the products itself.

Steps to shows up the new product slider:

1. Set Product as New from Date Set Product as New to Date

2. Go in System -> Configuration

3. Milano Options -> Home page Options

4. Set the “Limit to single category” with the Category ID

(Please, do not forget to set first the “Current Configuration Scope:” with the store you choose.).

VIP For each product you want to show you must also check if:

1. You select any products category

2. Set the products “In stock”

Hello, in this theme is there the posibility for the user to ad another product to his cart directly from the product page?

Example -> I am going to buy flowers seeds and I see bellow the description (on the right side of the product picture) that the shop is also offering dirt and water and I can add them to my cart

Hello, unfortunately this is easy as this one but not so easy. Just buy the theme and one of our guys will make this for you, it will take us 1/2 hr. Please just send us the login access and 1/2 days to sort this out for you.

Great, I will buy it tonight

Hi please help. My megamenu is not working in one of my stores: http://sgp9.siteground.asia/~thesuns6/?___store=agapebabies

I created a new store & storeview but the menu in that store doesn’t appear at all despite me having many subcategories. Please help.

Is there a way to activate it?

Under both default config & store, I have already looked at system >> configuration >> menu options >> mega menu style is selected. But no dropdown appears.

Please help.

Phew solved it! I realised it’s because my code has to be one of the stores that you guys have already set up (clothing, fashion etc).


have this problem in my category page. I just bought the lastest version of the theme

Fatal error: Call to a member function setTemplate() on a non-object in /home/suede/public_html/app/design/frontend/default/milano/template/catalog/product/list.phtml on line 216

Hi, try to refresh the cache, log out and then log in again. If the issue still appears please send us your admin panel log ins to our e-mail (support@shopshark.it) so we can check that, thank you.

Hello, can you please help me? I’m having a problem with theme in different browsers. Theme looks different in every browser and logo is missing in firefox. I also have a problem with the logo it looks very small and unclear, how do I fix this problem? Please see site http://poshgirl.us/ you can see for yourself how it looks in diffrent browers, thanks much.

Thanks much I send you information.

Hello, have you had a chance to fix problem? I also wanted to know the best way to remove links for header to other store views? Thanks much.

Hi, we are checking the issue and will get back to you via e-mail until the end of the day, thank you for your patience.

Not a problem, but a request (for the next update): Is it possible to add a “Previous / Next” button on the product page? (it would also be very handy on the admin page too, when you edit products)

Thank you for the request, we will try to implement it in the next release, we have already a huge list of future implementations, and we will try to add this in the main March release.

Grazie mille


Ive created configurable products but how do I add the drop down boxes to the product pages?

i managed to sort it out. thanks


I ‘m trying to install the Milano theme on a windows7 pc with xampp installed.( 1.8.3 – latest version). The path to my index.php file is :

The magento files are situated in : C:/xampp/apps/magento

So, I extracted the Milano files : “Milano_Quick_Start_Files_1_5_4_Magento_1_8_1.zip” in C:/xampp/apps/magento

When i go to my admin page : , I can’t see the Milano files,in the config. tab, even not after cash-refresh etc.,... My index file looks like the basis Magento start page.

I’m shure I extracted the Milano files in the right folder, where magento is installed. C:/xampp/apps/magento

Is the theme compatible with the Xampp software?

Also : I use phpMyAdmin 4.1.6,is this latest version ok??

I hope you can help me.

Thanks !!!


We will be solved soon,we are going to change all the short-codes with the php default declarations.

OK thanks, we are waiting for a decent solution.

?? ” You can use XAMPP or WAMP to install it on your local windows machine. Or we can also give you a free hosting account for a month on one of our servers. Please send a request on support@shopshark.it for that.”


We have purchased, installed and activated the milano theme. but when we are adding any custom option to product, the price field get display 2 time in product description page.. can you help for this..

Refer the link : http://prntscr.com/2tuabj


Hello, we have seen you have implement a lot of plugins but we could not find any issue, try to check your email, we just send you a full print screen reviews, we also check your website with browserstack.com.

Hi, one more issue is that, in quick view of the product we don’t want any background but it takes background which is set to our home page, so please tell me how to remove it.


Hello, about the background color please add the code below in the style.css:

In /public_html/skin/frontend/default/milano/css/style.css

In the line 1583

Insert this code:

.body.ajax-index-options {background-color: #fff:}

fff means white color, if you want you cna change with the exa color you prefer.

Hello!, Very nice theme.When will you have your next theme update? Thanks.

Thank you!, the update was planned for Monday 17th, but we decide to postpone a couple of days just to implement few small changes.

For sure between this evening and tomorrow morning the update will be available, I let you know a soon as it is online.

Great thanks and look forward. It’s a wonderful theme…