Discussion on Milano - Responsive Magento Theme + Blog Extension

1301 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

GETTING PROBLEM AT MANAGE PRODUCTS . WHEN I TRY TO ADD A PRODUCT NEXT PAGE SHOWS EVERYTHING BUT NOT 2 STTING OPTIONS . KINDLY HELP ME

Default-user

EVEN NOT ABLE TO ADD SLIDES. SAME PROBLEM LIKE PRODUCT.

Default-user

One or more of the Cache Types are invalidated: Layouts. Click here to go to Cache Management and refresh cache types.

Default-user

i am getting problem with options in magento. Kindly help me

Default-user

Slide Item option order option add product option etc.

ShopShark

HI, please send us an e-mail with the issues you have and admin panel URL+log in details so we can check and get back to you, thank you.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hey,

Is there anyway to associate a configurable product on the Style of the day, rather then just a simple product. I don’t really want to use the simple products for this feature as it limits the size option for each product to just that one size.

Thanks

ShopShark

Hi, Style of the Day feature displays grouped products only. If you add simple products they will not be showed up on the frontend of your website.

Here you can find more info about how to create grouped products, in case you need:

http://www.magentocommerce.com/knowledge-base/entry/creating-a-grouped-product
Default-user

Sorry, my question was not clear. Creating the grouped product is fine but its when you associate a product to the grouped product that I am talking about. At the moment only simple products show up in the associated tab option. Is there a way to allow configureable products to be associated to the group product?

ShopShark

Hi, unfortunately it is not possible to associate configurable products to the grouped products at Style of the day.

Default-user

Thanks, so nothing that has a size or colour can work with Style of the day? that seems strange. Is it possible to look at this for the next update otherwise I have to pick exact sizes of items which is a bad UX.

ShopShark

Hi, yes we will think about how to make this work better for the nest releases. At the meantime you can still have a products with different options, you just need to create each size, color etc. as a simple products instead of attributes, which we understand is more time consuming.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

on this page http://themeforest.net/item/milano-responsive-magento-theme-blog-extension/full_screen_preview/5210309 – is there a setting in admin that allows you to set which product to display as a big (featured) image? or is it just random?

ShopShark

Hi, we presume you mean the homepage. If yes – the images there are the ones you have choose for a main for the relevant product (the main one you see when you open the product page)

Default-user

no i mean on the product category page (as per the link i pasted above) some product images have larger images than others, are these featured products?

ShopShark

Hello, in the admin panel you can decide which category must have the mosaic or single view, you can also decide how big your box must be.

Mosaic View;

http://milano.shopshark.eu/clothing.html

3 products with 2/3 Portrait:

http://milano.shopshark.eu/what-s-new.html

Regards, Angel

Default-user

ah so its just a “view”, i cannot set which product to have a big image then? i would like to feature some products in the category page you see

thanks

ShopShark

Hello, unfortunately for now not, this is a question many ask for and it will be developed next month because it is a great feature.

Regards, Angel

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

When you gonna answer ? i mailed to times for installation but no reply

ShopShark

Hello, i see you wrote a lot of times, unfortunately no available support on Saturday and Sunday. So,

1.st, send and email to support@shopshark.it with admin user + pwd to let us check why you have so many issues.

Thanks, Angel

ShopShark

Hi, as you might noticed from our comments each Friday, our support is closed during the weekend. That is why we have answered you this morning, please check your e-mail, thank you.

Default-user

Is quick start zip file of 81 mb during upload ?

Default-user

some of the folders are not uploading

Default-user

i am installing theme again

Default-user

and getting this problem

ShopShark

Hello, please could you send an email to support@shopshark.it with the access to your cpanel so we can install for you .

Thanks, Angel

ShopShark

Ok, still not received, I’ll reply you back when we get it.

Best, Angel

ShopShark

Still nothing, please could you resend it.

Default-user

give your another email

Default-user

now check

Default-user

mail is from my personal email id

Default-user

have u got it ?

ShopShark

Hello, I have just received one from India, Amrit?

Default-user

yes that i mine

Default-user

is mine

ShopShark

Ok, perfect, i’ll write you when the website is ready.

Regards, Angel

Default-user

how much it will take ?

Default-user

how much time it will take ?

ShopShark

Usually you need It’s already installed, i am just writing an email to you.

Regards, Angel

Default-user

one thing i want to know that when i firstly installed it there was no problem in installation and second time when i tried to install it . some of the folder didn’t upload . why ?

Default-user

There has been an error processing your request Exception printing is disabled by default for security reasons.

Error log record number: 286108686599

Default-user

geting error There has been an error processing your request Exception printing is disabled by default for security reasons.

Error log record number: 286108686599

ShopShark

What did you try to do ?

Default-user

changes database user password and also changed it in lacal.xml. And deleted the zip file of quickstart

Default-user

r u there ?

Default-user

error occured before changing the user pass

Default-user

kindly reply

Default-user

it’s 1 hour i am mesaaging u again & again but there is no reply from ur side

Default-user

going to help or not ?

Default-user

it is ur working time and u r not replying. i want to set my website and u r delaying it

ShopShark

You have to delete magento cache, Magento creates a cached file with the old passowrd stored inside:

var/cache/mage-c/mage—CONFIG_GLOBAL

Just remove that file and problem solved.

Please stop sending too many comments or it will be considered as spam or sent to the end of our support queue.

Regards, Angel

Default-user

u didn’t reply me so i have deleted

ShopShark

Is this a joke?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

getting One or more of the Cache Types are invalidated: Layouts. Click here to go to Cache Management and refresh cache types. And where is contact us page ? i want to change it’s url and layout

ShopShark

Hello, contact us page is a Magento default page, please follow the link below to see the how to:

http://www.templatemonster.com/help/magento-how-to-edit-contact-us-page.html

Regards, Tihomir

Default-user

i am asking for theme’s contact us page

Default-user

like we have about us and privacy pages

ShopShark

About us and privacy policy are simple pages, the contact us page is a phtml file, you must go in:

\magento\app\design\frontend\base\default\template\contacts

and open the form.phtml file.

Regards, Tihomir

  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

The customer support it’s closed. We’ll be back answering queries tomorrow morning.

Have a nice evening!

ShopShark Team :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How to add language & currency in header ?

ShopShark

Hi, you can edit the header content here:

CMS -> Static Block -> Header Links / Header Menu

ShopShark

Hello, you can add a new language using magento connect, please follow the link below.

http://www.templatemonster.com/help/how-to-install-a-new-language.html

Regards, Angel

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

how to delete previous orders u placed in demo ?

ShopShark

Hi, one possible way is if you delete them into the database directly.

Also check here for more info:

http://www.magentocommerce.com/magento-connect/delete-orders-2.html
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi can you reply to my email please? thanks!

ShopShark

Hello, i have just reply.

Regards, Angel

Default-user

hi i purchased theme and emailed you my cpanel instructions as you offer free installation? could you set mine up please :)

ShopShark

Hello, yes of course, please send me the FTP + Cpanel access + domain where i have to install.

Regards, Angel

Default-user

hi thanks – i sent these already yesterday to support@shopshark.it

ShopShark

Hello Rachel,

i am almost ready, i have just install Magento + Theme and the DB but i could not complete the installation because i cannot access to yourdomain/index.php/install and complete the installation using only the shared IP.

I just sent you an email with the DB details.

Regards, Angel

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

is it necessary to upload with quickstart ? because quickstart sql taking so much disk space

ShopShark

Hello, no it is not necessary, if you want you can just install the default Milano Version, you can find it in the zip package.

Milano_Premium_Magento_Theme_1_6_3.zip

Regards, Angel

Default-user

can we install theme by only uploading zip file with both theme and magento but not installing sql ?

ShopShark

Yes. you can use the default Magento sql table.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hi Please help me turn off the Store Selector in front page. Thank you.

ShopShark

Hello,

you can remove the store selector just disabling all the others.

1. system -> manage stores

2. click the store view name => status* = Disabled

Best , Angel

Default-user

Hi. i was put it to Disabled status but it’s not work. Please tell me how to fix it out. Thank you.

ShopShark

Hi, please send us (support@shopshark.it) your admin panel URL+log in details so we can check that out, thank you.

ShopShark

Hello, did you refresh the cache?, please send an email to support@shopshark.it and we will sort it out for you.

regards, Angel

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How to change from fashion clothing store to Flowers store?

ShopShark

Simple, disabling the other stores and leave just the flower one or add 0 to the sort order.

1. system -> manage stores

2. click the store view name => status* = Disabled

Regards, Angel

Default-user

There is nothing like that in my installation

Default-user

Very strange

ShopShark

Hello, maybe you just install the basic theme.

Regards, Angel

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

how to remove compare products when we use left column. i want to enable that but want do not want compare products

ShopShark

Hi, I believe you have send us an e-mail with that issue and we will get back to you shortly. If you have never send us an e-mail (it is just another client with the same issue) please send it now (support@shopshark.it), and we will reply via e-mail as well, thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello,

what is the exact size of the product imges that we can upload so that it will zoom corectly.

Thanks

ShopShark

Hello, there is not exact size it depends always on the product you need to insert:

For example, if you have a small jewel like this,

http://milano.shopshark.eu/earrings/colette-jewelry.html

we used the 960×960 pixels to let the details to be visible.

For the bag:

http://milano.shopshark.eu/cool-shoes-994.html

We have used 640×840 it always depends on the product you have in the category and their dimension.

Regards, Angel

ShopShark

Hi, it depends from the images, but usually it is 600 px width at least.

Default-user

okk thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mingzhu Purchased

This theme is so neat!

There is very little mix with logic control and presentation styling, making it the easiest to customize.

With aussie dollar hitting 91c, it’s well worth the price!

Thank you.

ShopShark

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How to add currency and remove compare product from contact us page ?

Default-user

currency in header

ShopShark

Hello, Milano has already the currency in the header, if you have removed please check the link below.

http://inchoo.net/ecommerce/magento/how-to-add-currency-selector-to-magentos-header/

For the compare i’ll send you later

Best, Angel

ShopShark

Hi, you can edit the header content here:

CMS -> Static Block -> Header Links / Header Menu

ShopShark

Hello,

Please add in style.css file after the 1030 line the code below:

.block.block-list.block-compare { display: none; }

Regards, Angel

Default-user

i have not deleted anything related to currency , i just choose clothing store and deleted rest of the stores. i just installed theme and currecy was not showing in header. kindly help

ShopShark

Hello, i have personally install your theme, and the currency was visible, sorry but you mean you have made a new installation and in the new one the currency was not visible. Which type of installation have you made, sorry but we have to clarify this mess.

Regards, Angel

Default-user

without sql

Default-user

i installed on;y file containing magento and theme

Default-user

kindly help

Default-user

kindly help me u r not responding to my queries

ShopShark

Hello,

i have already send you a couple of emails, but you have to stop blaming or commenting and sending emails for the same customization works or we will not reply anymore.

Regards, Angel

ShopShark

Sorry i sent 3 emails last 8 minutes.so what you are blaming for?. What you are asking for is customized work and this is not a part of theme purchasing. Maybe we will stop this service to all our clients thanks to customers that does not appreciate the heavy support that we are giving theme.

Regars, Angel

Default-user

i am not blaming you u were saying that currency is a part of theme and i don’t have it on my website. that’s why i am asking for help. because i have not deleted anything or custpmized anything. my theme is as it is as u provided. but currency is not appearing.

Default-user

let me clear one thing that i have installed Milano_Quick_Start_Files_1_6_3_Magento_1_8_1.zip onlu not sql

ShopShark

Hello, sorry to come back to this point but currency as languages is already installed in Magento and does not depend on the theme, doesn’t matter if you have reinstall Milano with or without our DB, you need to set up the currencies inside the admin panel in order to visualize it. So, send us the admin user + pwd plus the FTP and we will sort this out, but specify the currencies.

Regards, Angel

Default-user

sent on ur email from Amrit

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

Hello, We are interested in the the next theme but the product image is very huge for the kid of shop and product we want to use it. We would like to know if it is the size is editable without having to modify the core or grow through big complication. and if the updates will not affect the changes the product image will be have.

http://themeforest.net/item/milano-responsive-magento-theme-blog-extension/5210309?WT.ac=category_item&WT.seg_1=category_item&WT.z_author=ShopShark Best regards.
ShopShark

Hello, please just send an email to support@shopshark.it just to let us know with some example how the product image it must be.

Regards, Angel

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
plangea Purchased

I am using this template v1.6.2 and after installing it works great (specifically menu drop downs, image hover) but after adding my Admin Theme, One Page Checkout, and Automatic Configurable (all from Magento Connect) the menu does not work properly, no images zoom when hovered, and other hover/select options are not working.

I have cleared cache, complied, reindexed and everything I can find to fix. Can you please tell me what the problem is?

http://tugasunwear.com/superstore

ShopShark

Hi, we cannot be aware what the problem is without to check the customization you have done. So if you do not mind please send us an e-mail (support@shopshark.it) with your issue + admin panel URL and log in details so we can make a check, thank you.

ShopShark

Hello, only default Magento theme is compatible with all third-party extensions, because all extensions are designed to work with default Magento theme.

Any custom theme isn’t compatible with all third-party extensions by default. You need to customize the extension to make it work properly with the theme.

Regards, Angel

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
daihlo Purchased

very nice theme thanks :-) Couple of glitches Im finding though, 1 – the filters ‘sort by’ and ‘show x per page’ do not work since using this theme. Pagination does, but not these filters.

2 – I have turned off product zoom. When I click on additional thumbnails, it will open up a white background popout view of product images. Is there a ways just to select image thumbnails for products and they just change on the main product page, not on popup screen? Without using the image zoom?

3 – on home page, new product slider, I have followed instructions, set new from and to dates on live products but nothing shows on slider.

Cache etc all cleared.

Any suggestions? Thanks

ShopShark

Hi, to give you any suggestions we need to check the customization you have done. So if you do not mind please send us an e-mail (support@shopshark.it) with your issue + admin panel URL and log in details so we can make a check, thank you.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi, is there any solution to make product image gallery carousel vertical instead of horizontal. i see there is switch case function at media.phtml but it has only horizontal. thanks in advance.

ShopShark

Hello, yes it is possible but it must be customized, i have to speak with the second line if they have already a ready solution.

Regards, Angel

Default-user

sure can u give me the code?

Default-user

hello any news on the code?

ShopShark

Hello, please send an email to support@shopshark.it with the FTP + Admin user and PWD and the second line will install for you.

Regards, Angel

Default-user

Hello … thanks for the offer but can send files which requires change as i have already customized my theme and i’m afraid we will loose what we have done so far, else send me an update schedule where i’ll back up my files and stop updating from my ende

ShopShark

Ok, on Monday I’ll ask the second line to send you the code. Please, just send an email as reminder.

Regard, Angel

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