Discussion on Milano - Responsive Magento Theme + Blog Extension

1538 comments found

INCD Purchased

I just left a new message – [Ticket #837114]

ShopShark

Hi Pascal, i have just reply,

thank you for your feedback!

sk8buc Purchased

Hello, how can I insert html text in the mega menu above the main categories?

I would like to make something like this:
<p>Shoes</p>
<a href="http://website.com/boots">Boots</a>
<a href="http://website.com/sandals">Sandals</a>
<a href="http://website.com/formal-shoes">Formal Shoes</a>
ShopShark

Hello, please send a ticket to https://www.shopshark.net/signup/. We will help you to sort this out. Thank you.

For the megamenu you can go in:

1. Manage Category

2. Display Settings

3. Megamenu Style = HTML Block

4. Mega Menu Description = Add the HTML file

Default-user
sk8buc Purchased

I did not achieve the wanted result. I`ve sent you a ticket.

Dear Customers,

At ShopShark, we are constantly trying to improve the quality of our products and services. As a result, we are moving to a new support system which will provide much better customer service and support.

The new support system is available here: https://www.shopshark.net/clientarea/

Please note that before you can send a support request, you will need to register.

Pre-sale questions can be asked without registering here: https://www.shopshark.net/tickets/new/

A Knowledge Base with numerous in-depth articles about the installation, management and customization of our themes is available from here: https://www.shopshark.net/knowledgebase/

However, please note that some articles are only available for registered users.

You can still send support requests to support@shopshark.it, support@shopshark.eu or support@shopshark.net and your emails will be automatically imported into the new system. If your question is not presale in nature, we will ask you to register before we answer.

The ShopShark Support Team answer support tickets Monday to Friday 9:00 – 17:00 CET.

Thank you The ShopShark Support Team

Ringdal Purchased

Hi,

where and how do I translate:

STYLE OF THE DAY

NEWEST PRODUCTS

Maria

Ringdal
Ringdal Purchased

hmm.. so that means it’s not possible to translate if I have many languages?

ShopShark

Hello Maria, yes it is possible, Magento has already integrate this:

1. you have to choose the language:

Current Configuration Scope = for example: Dutch

2. Deselect the Flag “Use Website” after the title text field

3. Change the title

4. Save

These are basic Magento Know How, please refer to the following links to find useful information while configuring your store:

http://www.magentocommerce.com/product/faq http://www.magentocommerce.com/wiki/4_-_themes_and_template_customization/catalog/welcome_to_the_magento_user_s_guide http://www.magentocommerce.com/knowledge-base/ http://www.magentocommerce.com/wiki/ http://www.magentocommerce.com/media/webinars/
Ringdal
Ringdal Purchased

:) Ah nice – thank you

Hello. Iam still waiting for your feedback. Did you find out the solution for why payment method not visible? Thank you.

ShopShark

Hello Trong, your case is quite strange, the issue you have is not a Milano bug so, we were thinking that your extensions caused the issue.

So, we first disable all the extensions you install but nothing your issue was still on your server, so we enable all of them and now looking on the CS comments and i have seen that the guy who is in charge on your issue wrote me that he installed a copy of your website on his own host and it’s working.

When he is back in the office i will speak with him, i’ll test and i let you know.

Default-user

Hello ShopShark. I appreciate your support, please do it quickly as you can, so i really need to solve it as soon as possible. I hope to see you soon. Thank you.

ShopShark

Sure Trong I’ll let you know soon, just i have to wait Ivan to come back in the office.

Dear Customers,

At ShopShark, we are constantly trying to improve the quality of our products and services. As a result, we are moving to a new support system which will provide much better customer service and support.

The new support system is available here: https://www.shopshark.net/clientarea/

Please note that before you can send a support request, you will need to register.

Pre-sale questions can be asked without registering here: https://www.shopshark.net/tickets/new/

A Knowledge Base with numerous in-depth articles about the installation, management and customization of our themes is available from here: https://www.shopshark.net/knowledgebase/

However, please note that some articles are only available for registered users.

You can still send support requests to support@shopshark.it, support@shopshark.eu or support@shopshark.net and your emails will be automatically imported into the new system. If your question is not presale in nature, we will ask you to register before we answer.

The ShopShark Support Team answer support tickets Monday to Friday 9:00 – 17:00 CET.

Thank you The ShopShark Support Team

Hi there,

Pre-sale question. Does color swatch actually change the main image when you select a color? We would use Milano for our new Makeup website so we’d need that info :)

Thanks,

ShopShark

Sure Marc, i have just sent you an email.

Default-user

Very cool. Thanks again for providing all the info. Your theme truly does shine!

ShopShark

Thank you!

cyphas Purchased

In your next update, you plan an extension for shirt customisation. Can this be adapted for selling hats like at www.Christys-Hats.com

ShopShark

Hello Devereaux, could you send the ticket number i can’t see any issue related to your ticket.

ShopShark

You have already 2 reply back i see you have received maybe in your spam folder?

cyphas
cyphas Purchased

Thanks . Sent a response with details

Hi, could you please kindly recommend web hosting providers which can run your theme with best performance?

Thank you very much!

ShopShark

The best are our servers with SSD disks and fine tuned for Magento but we are only using for our personal projects, you can use siteground too, they are quite cheap and relative ok.

Hi,

I do really love your themes and I am wondering if it’s possible to use Avanti skin but with all the Milano feature. It seems that Milano has more and more feature coming up, which I can’t see this from your theme introduction of Avanti. Maybe I am wrong. Please kindly advise.

Thank you very much!

ShopShark

Hello Bruce, unfortunately it is not possible to use Avanti as skin.

Default-user

Thank you so much for your speedy reply! In this case, may I know if Avanti will often continue updating with new features? Thanks!

ShopShark

Avanti has a good design, we are going to build Avanti2, but with a different and more advanced framework, but i don’t have any ETA for it.

There is a nice script to notice when a field thats required is empty, but when you fill in the field the notice stays. Its it possible to let disappear the notice when you fill in the field?

ShopShark

Hi, please register in our support system available here: https://www.shopshark.net/signup/ and send us a ticket with your request, we will get back to you there. Thank you.

Dear Customers,

At ShopShark, we are constantly trying to improve the quality of our products and services. As a result, we are moving to a new support system which will provide much better customer service and support.

The new support system is available here: https://www.shopshark.net/clientarea/

Please note that before you can send a support request, you will need to register.

Pre-sale questions can be asked without registering here: https://www.shopshark.net/tickets/new/

A Knowledge Base with numerous in-depth articles about the installation, management and customization of our themes is available from here: https://www.shopshark.net/knowledgebase/

However, please note that some articles are only available for registered users.

You can still send support requests to support@shopshark.it, support@shopshark.eu or support@shopshark.net and your emails will be automatically imported into the new system. If your question is not presale in nature, we will ask you to register before we answer.

The ShopShark Support Team answer support tickets Monday to Friday 9:00 – 17:00 CET.

Thank you The ShopShark Support Team

The customer support it’s closed. We’ll be back answering queries Monday morning.

ShopShark Team :)

esho Purchased

How do I remove the store locator displayed on the side of the website? Please Banner .psd files.

ShopShark

Hello esho,

please register in our support system available here: https://www.shopshark.net/signup/ and send us a ticket with your request, we will get back to you there.

ShopShark

Email just sent,

please register in our support system available here: https://www.shopshark.net/signup/ and send us a ticket with your request, we will get back to you there.

Where to find your Item purchase Code:

1. Go to “Downloads” tab in your ThemeForest account. 2. Click download button and choose “Licence Certificate” from dropdown. 3. Open Certificate file and copy purchase code.

dessi1 Purchased

Hi, I bought the theme. I have used one of the older versions for a job I did for a client and LOVED it. Great job!

I see you offer free Magento 1.9 and theme installation (quickstart I hope) Can you please do that for me and what information do you need from me? I tried creating an account on shopshark but I can not find my purchase code :-( I deleted the email from envato and have no idea how to locate the purchase code now. Let me know what you need from me. I can not wait to start working on the website. I am excited to work with this theme again. Thank you for ALL your help in advance! Dessi

ShopShark

Hello Dessi1, i see your ticket, please just send us your Cpanel Hosting access.

ShopShark

Where to find your Item purchase Code:

1. Go to “Downloads” tab in your ThemeForest account.

2. Click download button and choose “Licence Certificate” from dropdown.

3. Open Certificate file and copy purchase code.

Hello, due to a lack of resources, we do not offer any customization support.

ShopShark Team

Hi,

Sorry to leave my message here as I can receive your quick response. I would like to buy your Avanti theme. However, there is no response at all no matter if I leave a message the comment or ask questions at your ShopShark support system.

I have a big worry about your support. May I know if there is any way to get response like you have done here for the Avanti?

Thank you very much!

ShopShark

Hi Bruce, before to reply to your ticket i have to talk with my manager, this is the reason why you didn’t get any reply. So you can check your email, i have just reply to you.

Pre sales question

Do I need to install magento from scratch (using the supplied zip file) or is there a way I can install only theme over existing installation?

thanks

ShopShark

Hello, yes you can install the theme over an existing installation using the Milano_Premium_Magento_Theme_1_7_3.zip version.

Default-user

Thanks for the quick response. I hope there will not be any difference in the end result

Dear Customers,

At ShopShark, we are constantly trying to improve the quality of our products and services. As a result, we are moving to a new support system which will provide much better customer service and support.

The new support system is available here: https://www.shopshark.net/clientarea/

Please note that before you can send a support request, you will need to register.

Pre-sale questions can be asked without registering here: https://www.shopshark.net/tickets/new/

A Knowledge Base with numerous in-depth articles about the installation, management and customization of our themes is available from here: https://www.shopshark.net/knowledgebase/

However, please note that some articles are only available for registered users.

You can still send support requests to support@shopshark.it, support@shopshark.eu or support@shopshark.net and your emails will be automatically imported into the new system. If your question is not presale in nature, we will ask you to register before we answer.

The ShopShark Support Team answer support tickets Monday to Friday 9:00 – 17:00 CET.

Thank you The ShopShark Support Team

mafiahv Purchased

Hi

When is the new update coming?

ShopShark

Hello,

the new update will be available at the end of this week.

Default-user
mafiahv Purchased

Ok Thx :)

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