Discussion on Milano - Responsive Magento Theme + Blog Extension

1305 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Guys,

Thank you very much for the support you gave me this week also if you were so busy with the new release. The Cms it’s working great and I install last update really easy with your instructions.

Last thing, I promise.. :)

Guys could you help me to work with the sliders, i need to set up few animations and i need your know how.

Thank you! :)

ShopShark

Happy to help when our work is appreciate!, we’ve put a lot of effort into our CS Team I hope in a couple of months will be one of the best, still we have a lot of work.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello Guys, could you send me the revolution slider docs and the custom examples Matt built for my website.

Thank you for the the help and support you gave me with my client crazy ideas. Really appreciate!

ShopShark

Thank you Dan we need more smart customers like you! Tomorrow I’ll speak with Matt and Rumiana will send you the docs. Ciao! GT

Default-user

Thank you, just received!

  • Has been a member for 0-1 years

Is this theme compatible with the Sweet Tooth customer loyalty program? What about One Step Checkout?

Thank you for your help.

  • Has been a member for 0-1 years

Is this theme compatible with the Sweet Tooth customer loyalty program? What about One Step Checkout?

Thank you for your help.

ShopShark

It must work, it depends on how the extension it’s done. Our framework it’s done following the Magento specifications, but always some fix should be made.

Just remember that our support does not include fixes for third party software and plug-ins. This is considered as custom work.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
maebi Purchased

Hi guys, how do you make the custom menu cms static block appear as a category in the menu? It is somehow unclear to me.. Thanks a lot for your help. Cheers, Mike

ShopShark

Hi, sorry for the delay,

1. CMS -> Static Block

2. Add NEW BLOCK

3. Write in the Identifier * = custom_menu_2

You can add many custom menu you want just change the number at the end of the identifier.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
dcool Purchased

In-order to show the ””FREE GROUND SHIPPING” banner, shd I need to add this image manually for each product??

ShopShark

Hello, NO the ”FREE GROUND SHIPPING” banner it’s a Custom block.

1. CMS -> Static Blocks

2. Select: Product Promo Message – > Change the image

<img src="{{media url=" wysiwyg="" alt="" />
Default-user
dcool Purchased

THT’S GREAT THANKS

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I REALLY like yout theme, and i am considering buying it. but when i click on the live view to test it, the pages takes a lot of time to load, more than other theme. is it the real seed of the theme? pretty slow unfortunately

thx in advance for your prompt answer

ShopShark

Nobody has such experience, from where are you trying to open? This is one of the fastest theme available.

Default-user

I went there from google chrome. From France. The slider take 5 sec to open

ShopShark

This couldn’t be considered a term to evaluate a theme.

Default-user

This is your answer? Seriously?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I REALLY think this is one the fastest theme available, I bought several themes in themeforest and this the fastest, I am also curious to know from where are you downloading. Thanks.

ShopShark

Hello MeatDuck, where are you from?

Default-user

Dallas TX 4:15 AM bro, the average load time for your theme (BG based) it’s 5 sec. Very good!

Dwaipayan

ShopShark

Thanks!

  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

Item support does not include:

  • Customization and installation services
  • Support for third party software and plug-ins
  • Support for Magento: configuration, installation, maintenance etc.
  • Any Kind of Magento Training.
Support for our items includes:
  • Fixing bugs and reported issues
  • Responding to problems regarding the item and its features
  • Providing updates to ensure compatibility with new software versions
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

can you please tell me, how to add the “Our brands” section (like in the image – http://imagebin.org/index.php?mode=image&id=269200 ) to the home page, i cannot find it anywhere in the static blocks, configuration.

Thanks

ShopShark

Hello,

Open the file /app/design/frontend/default/milano/layout/cms.xml

On line 32 you’ll find the following:

<block type="ThemeConfig/brands" name="catalog.product.brands" alias="product_brands" template="catalog/product/brands.phtml" />

Comment it like this:

<!-- block type="ThemeConfig/brands" name="catalog.product.brands" alias="product_brands" template="catalog/product/brands.phtml" / -->

Save the file, reupload it, then refresh the cache.

Default-user

how does commenting the line, bring the “Our Brands section ? I tried, it doesn’t seem to be working ?

ShopShark

Did you refresh the cache?

Default-user

i can’t see anything, maybe because i still need to upload logos, where can i do that ?

ShopShark

Hello, please could you send an email to support@shopshark.it we check your link but we couldn’t see anything, just 1 pixel

http://imagebin.org/index.php?mode=image&id=269200
  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

The customer support it’s closed for the weekend. We’ll be back answering queries on Monday

Have a nice weekend!

ShopShark Team :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey … nice impressive theme. Quick questions

1) in your demo theme your all js and css was coming from one file. Did you complied it into one? Your suggestions please.

2) I want docs of your slider in homepage. It would be good if you can give the docs for your custom modules

3)In admin panel slideshow options give 404 error. is it me or a bug?

ShopShark

Hello,

1. Yes to do this you must go in

System -> configuration -> developer

- JavaScript Settings – Merge JavaScript Files

- CSS Settings -Merge CSS Files

2. send an email to support@shopshark.it and we wills end you straight away

2. That’s very strange, 404 errors, you can login – logout or try to change the file permissions to 755 or 777

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

On the product page, theres a menu bar right above the picture (ie. Gallery, Product Description, Review, Tags). Is there a way to rename these titles?

ShopShark

If you are using the latest version, you can fix that in the translation file: /app/locale/en_US/ShopShark_ThemeConfig.csv – add a line like that: “Gallery”,”My Gallery”, save, re upload and refresh the cache.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Malaysia

hi, i keep getting this error : You don’t have permission to access /index.php/admin/system_config/save/key/06ff01462f3f4ad2b7414371fcc4e954/section/milanoconfig/ on this server. when i want to update my social id and info in the theme. I have set all my folder permission to 755 or even 777 but is still the same.

I also have edited the copyright message at footer under system/configutaion/Design But it doesnt shows at fronted

Please advice

ShopShark

Hello, please could you send an email to support@shopshark.it with more info and the FTP + admin access + which Hosting are you using.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello Arisdario, i am curious to know in which hosting did you install the theme? I have install Milano in siteground, bluhost and on our production sever and no issues at all.

ShopShark

Hello MeatDuck, thank you for your review, next week we will install our theme in several hosting companies +10, the most important company worldwide starting with bluehost,/Sitegroung/Godaddy/Hostgator to shows our customers how to install the theme and the possible hosting troubleshooter. Hoping this will help many people. Thank you.

Default-user

COOL!, email just sent!

“YOU BET”

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi
if you enable facebook pictures, you don’t see them. Only the top ~4px of it.
Regards
Stefan

Default-user

Maybe because my logo is ~30px higher, but the site should adapt according to the doc.

ShopShark

Hello Stefan, please could you send an email to support@shopshark.it with the link to your website. Thanks

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
scgdev Purchased

after updating theme – login / my account pages not pulling in css looks like, bug?

ShopShark

Can you please send more details about that on support@shopshark.it, we are going to investigate further?

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States
Latif Purchased

The word Twitter is misspelled on your theme – how would I correct this??

ShopShark

If you are using the latest version, you can fix that in the translation file: /app/locale/en_US/ShopShark_ThemeConfig.csv – add a line like that: “Tweeter”,”Twitter”, save, re upload and refresh the cache. We are going to fix the spelling in the next update too.

Default-user
Latif Purchased

I do really appreciate your customer support…

I don’t see that file “ShopShark_ThemeConfig.csv” – I guess I have the old files – is there away to update your new theme without working everything from the beginning?

I have another issue with add to compare products and it isn’t showing the products that were added but when you click on a different page, it shows right the products that were added to be compared right there… I may assume that it is a cache issue but I’m using Siteground in hosting and it tells me that it is a local cache issue, not a hosting related- any hints??

ShopShark

Hello, at the end of the week we have a new update with the DIFF file inside so you shouldn’t go back a rework everything from the beginning.

About the compare issue i will send your request to the second line support.

From today we will start installing our theme in several hosting companies SiteGround included. So we could go more in deep on such issues and we will be ready to build a better Hosting FAQ + Troubleshooter

Default-user
Latif Purchased

At least for now I would appreciate stating the steps fixing the misspelling of word Tweeter and I can wait for the rest…

Default-user
Latif Purchased

I’ve located on footer.phtml

<?php echo $this->__('Tweeter');?>

I can re-write it to be

<?php echo $this->__('Twitter');?>

would be normal to upload it to the server using FTP without breaking the site??? please advise…

ShopShark

No problem, go ahead!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, I want to purchase your theme after the next update..can you tell me the release date? I have seen in the previous post the update in 1st week of Sept..now its in 1st week of sept. so is the next version release due in next 1-2days time??

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, sorry for my bad english i’m german. Is it possible that you give me Customization and installation services if i pay for it? If yes, how much i must pay for each hour?

I need this shop in german. Is that possible? Thank you for your reply.

ShopShark

Hello, please send an email to support@shopshark.it and we will send you the details.

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