EskiLabs

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153 comments found.

I am having the same issue as Stowbee above! Please fix this ASAP I have clients who cant purchase anything on my clients site!!!!!

Hi gilesholder,

Just a quick message to let you know that Mill v2.0.13 has been released, which includes updated WooCommerce templates amongst other things.

You can update either via your eski account or via ThemeForest. Apologies once again for the delay and thanks for your patience.

Enjoy! =)

It is still displaying 2 Paypal checkout bits

Hi gilesholder,

Apologies for the delay in reply, just catching up after the bank holiday weekend.

Could you please post this on our support forum along with a screenshot and we’ll take a look.

I have created and uploaded a background image and all is working fine. However, I started the design using Gamer and everytime the site loads or is refreshed, your army guy picture pops up for a second before it is replaced with our correct background. How do I stop your image appearing?

Can you please answer on this forum so others may have the answer. Also, I have tried to use your forum/question system and was unable to even though I have a login account

Hi Attractum,

Apologies for the delay in replying.

We’re not quite sure why you would have had issues logging in, but you weren’t alone, however, the issue should now be resolved.

Unfortunately, we don’t offer support via email or ThemeForest comments, it must be via our support forum, as per our support policy. The reason for this, is that it provides an ever expanding searchable knowledge base, useful to others, whereas comments on ThemeForest are very much mixed and get pushed down.

However, given the nature of your wait and issue, it’s a known issue that we’re looking to resolve and push an update for, and as such, there’s no requirement for you to create a support thread unless you’d like to be notified when we make the release.

Once again, apologies for the inconvenience.

Hello,

My checkout page and cart page is displaying 2 “Proceed to Checkout & Add to cart” buttons, side by side. I think everything start with the new woo commerce update. How I can fix this? I include two images showing the problem. *I was able to temporally fix the problem but using an old version of woocommerce. I saw a few comments here with the same problem.

Image One: http://bit.ly/1BmZik0 Image 2: http://bit.ly/1Mq4M15

Thank you!

Hi eduardomr28,

Apologies for the delay in reply. As you already know; I have replied to your email, but for the benefit of others who might also have this question; the issue is due to outdated WooCommerce templates caused by a recent update to WooCommerce that contained breaking changes.

We are working on updating the templates and will make a release this week. Apologies once again for the inconvenience.

Hi eduardomr28,

Just a quick message to let you know that Mill v2.0.13 has been released, which includes updated WooCommerce templates amongst other things.

You can update either via your eski account or via ThemeForest. Apologies once again for the delay and thanks for your patience.

Enjoy! =)

I am having the same issue as eduardomr28 and cannot download the latest version from your site. Is there any other way to do it? You can see that I have purchased the product. It’s been a month since I reported the login issue, and I still cannot get in. Thank you!

Hi tarik916,

I have replied to your previous post regarding this issue. Apologies of course.

Hi tarik916,

I just wanted to get back to you to let you know that all login issues should now be resolved. Do let us know if you’re still having difficulty accessing the forum. Apologies once again for the delay and inconvenience, we appreciate your patience.

Naymapl

Naymapl Purchased

Hi. Is it any chance to get update woocommerce templates to new version. Last update of template was 1 year ago and after woocommerce update i can`t use my store !!

Hi Naymapi,

We’re working on an update which will be released this week. In the meantime, you can rollback to the previous WooCommerce version and everything will work as expected. Apologies for the inconvenience and thanks for your patience and understanding, we appreciate it. =)

Hi Naymapl,

Just a quick message to let you know that Mill v2.0.13 has been released, which includes updated WooCommerce templates amongst other things.

You can update either via your eski account or via ThemeForest. Apologies once again for the delay and thanks for your patience.

Enjoy! =)

Naymapl

Naymapl Purchased

Thank you very much. Is update allready and working well. Thank you so much.

Great looking theme, I’m putting it on my short list of possible purchases. However there is one problem – when running the demo on an iPad Air in landscape mode, the menu sections do not expand to show the sub pages? So there is no way to get to them. For example if I click on ‘Pages’, it takes me to the ‘example page templates’ page – but there is no way to navigate to Sidebar Left, Sidebar Right, etc. On a desktop browser the hover effect kicks in – on the iPad, nothing doing. Seems to be the case with all skins in the theme.

Hi lankford16,

Apologies for the delay in reply.

We are aware of this issue and it is in our roadmap. A release will be made in the near future that includes a refactor that addresses this issue.

Do let us know if you have any other questions and thanks for considering Mill! Best of luck with your search. =)

LacunaC

LacunaC Purchased

Your support site doesn’t seem to be working. I registered an account but it says the login is invalid. I tried to register again and it says the login is now not unique. I tried to reset the password and it just says “Whoops something went wrong” I checked my email and spam for a verification email and nothing came. Any assistance would be greatly appreciated.

Hi LacunaC,

Thanks for reaching out. If you could please email us at hello@eski.io and we’ll help you to get logged in, and apologies for the inconvenience.

Hello there friends, im about to but this theme, but I would know if it will work without any problem if I add 300 products (more or less) in the site?

Thanks a lot :)

Hi Pympoyo,

Apologies for the delay in reply, just catching up after the bank holiday weekend.

Our theme, like many others on ThemeForest, is powered by the popular WooCommerce plugin (http://www.woothemes.com/woocommerce/), and whilst I haven’‘t tested how many products it can cope with, I’d imagine it being OK for up to several thousand, but don’t quote me on that. Either way, it will be fine with 300 products.

Do let me know if you have any other questions, and thanks for considering Mill. =)

Naymapl

Naymapl Purchased

Hi. I have small issue with checkout page. I want to put ratio buttons and shipinng options in one row in checkout page. On cart page is fine but on checkout is looking like here: https://www.dropbox.com/s/wilffewxo7a4ymw/Zrzut%20ekranu%202015-04-10%2014.28.24.png?dl=0 Any chance to give me any advice how to put it in one row ??

Thanks. Dariusz.

Hi Naymapl,

Have you customised some of the templates? I don’t believe this is how it looks as standard? If so, I’m afraid we can’t help, as we don’t support customisations.

However, if you haven’t customised anything and that’s how it looks, please post a question on our support forum along with a link to your website where we can see the issue and we’ll be happy to help.

NXSW

NXSW Purchased

This is the worst theme I’ve even dealt with. Save your money and buy a different one.

Mill has an average rating of 4.32 out of 5, rated by 32 buyers out of 482 sales, which serves as testament to the quality of our theme, not to mention our other themes which also have 4+ ratings, and the fact that we’re also an elite author, having achieved more than $75,000 in sales on ThemeForest, which stands further testament to our experience, expertise and continued success. That said, we understand that you can’t please everyone, and that this is sadly one of those occasions.

Hello, I have installed the mill theme using the envato toolkit, up to now i had mommerce installed. But now i have both MOMMERCE and MILL when i activate the mill i lose all the setting of the mommerce theme ( i do have a child theme) how do i migrate the exact settings to the mill theme? thank you, Ido gellaka.com

Hi bfreellc,

All support requests need to be made through our support forum, which also has a post about updating to Mill from Mommerce, which is a major version release (2.0).

I’m sorry but the theme developers of this theme DO NOT SUPPORT you if you have any issues. I would seriously recommend you DO NOT BUY THIS THEME

Hi amandawoodier,

Could you please link us to your support request as all support requests are answered?

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