158 comments found

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
sigdug Purchased

Theme “Millenium”

Problem -> Can’t disable contact form. please reply to email raymond.lamin@gmail.com. thanks.

FRESHFACE

Hi there!

I’m afraid we don’t do email support. You can edit the contact template in /templates/contact.php

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
sigdug Purchased

I also can’t add link for portfolio. for example “All works • Design • table • blablabla” I can’t add “design, Table, and blablabla”. please reply as soon as possible.

FRESHFACE

Hi there!

The menu gets created automatically from the categories you create in the dashboard.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cosupport Purchased

YO. We purchased this and we’re experiencing a weird thing where the Homepage Slider only displays when NOT logged into the WP Dashboard.

I can make it display all the time by commenting out/deleting wp_header() in footer.php, but obviously this is not a sustainable solution.

All plugins deactivated.

Hosting is good (MediaTemple)

HELP!!

FRESHFACE

YO!! ^^

How strange is that :/ Could you let me know your login details via the link to the form in my signature? Let me know the ID you get afterwards.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
cosupport Purchased

1201

FRESHFACE

Hi there!

The password does not work :( Can you submit again please?

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
cosupport Purchased

1216 is the WP Dashboard what didn’t work? I re-added the new user.

FRESHFACE

Hi there!

Now I cannot open your website :/ Is your server down?

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
cosupport Purchased

it has a maintenance mode sort of thing, a plugin called ‘coming soon’, running. Go to the /wp-admin/ of the site and you’ll be able to get in… and once logged into the dashboard, the coming soon splash-page will no longer take over the site. and feel free to momentarily deactivate the the “coming soon” plugin thing, but please don’t leave it deactivated for any long period of time, as the site is public and we don’t want anyone seeing it until it’s fixed.

Default-user
cosupport Purchased

bump :)

FRESHFACE

Hi there!

Actually bumping makes me respond later since I work from oldest to latest comment, that’s only fair, the one that has the most patience gets replied to first ;)

Could you reupload the theme after deinstalling all the plugins you got? Even if deactivated, maybe a plugin broke this feature, since I have never heard of that issue before :/

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
cosupport Purchased

OK. Reinstalled WP. Removed all plugins and reinstalled the theme. Same problem. No slider when logged into WP.

FRESHFACE

Hi there!

Strange, I’ll mark this for the developers to read. Thank you for the patience!

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

FRESHFACE

Hi there!

I investigated your issue and its this: The slider is actually printed out, as you can see in source of the page. But you are adding by javascript class “display:none” to the HEADER element.

Thanks and cheers! :)
— Freshface

SUPPORT TOOLS:

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
dandebnam Purchased

Good theme so far – just a couple of bugs in various places. The biggest issue for me is that the contact form does not work – I am getting the same error as several others have posted above. Before I leave my ‘rating’ I would like to see this fixed? Is a fix on its way?

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
sigdug Purchased

i try to upload using install theme menu in dashboard. but i cant upload. “are you sure want to do this?

Please try again” and im trying to upload using FTP but the wordpress seem cant read the theme. when i am working offline with my offline wordpress the software can read the theme but how come when its online wordpress can’t read the theme?

FRESHFACE

Hi there!

You need to make sure you unzip the package you downloaded from themeforest and only upload the theme zip file.

Also make sure your hosting company does not have a low maximum upload file size limit. You can ask them to increase it temporarily or install the theme unzipped via FTP to wp-content/themes

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Nice theme but a quick fix needed for problems with the contact form. Please!! I am just like others receiving mails like: Name: Email: Budget: Timeframe

FRESHFACE

Hi there!

I will need your WP and FTP login, please use the tools located in my signature.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Referred more than 2000 users
mancuso5 Purchased

guys, even after installing the latest version, the theme still has problems, can you address them please?

- the contact form issues everyone is talking about

- for some reason whenever you activate another theme, then reactivate this one you lose all settings and customizations – it gets back to all default settings

- the theme is trying to use a file that doesn’t exist:

Failed opening required '/home/mostashc/public_html/wp-content/themes/millennium/templates/header-' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mostashc/public_html/wp-content/themes/millennium/functions.php on line 156

This is the function causing the issue:

function ff_require_navigation() { }

$menuType = ff_body_type();
switch( $menuType ) {
    case 'home': $header_name = 'home.php'; break;
    case 'detail': $header_name = 'single.php'; break;
    case 'blog': $header_name = 'home.php'; break;
}
//( is_front_page() ) ? $header_name = 'home.php' : $header_name = 'single.php';
require_once get_template_directory().'/templates/header-'.$header_name;

More specifically the following line of code:

require_once get_template_directory().’/templates/header-’.$header_name;

PS: I am using the latest version of the theme and still have all these issues.

ID from your support system: 1215

FRESHFACE

Hi there!

We will create an update which will be ready next week (monday). Sorry for the issues, we really appreciate your feedback

Thanks and cheers! :)
— Freshface

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey guys, We’re having problems with the contact form. We’ve made loads of cosmetic changes to the site so would undo a lot of work to reinstall the whole theme. Can you let me know which files from the update should be used to replace the old contact form please? Thanks

FRESHFACE

Hi there!

Make a search for the word “contact” within the files and upload all of them, that should do the trick.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hi! Before I purchase the theme, I want to know if it’s possible to disable the map on the contact page. I bought the non-wordpress version of this theme, but I can’t disable the map and have it as a plain background instead. I’m hoping that the WordPress version can.

Also, is it possible to upload my own slider backgrounds, and not have to use the default? Can the same be done on the work sub-page for where the title is displayed?

Thanks!

FRESHFACE

Hi there!

I’ll have the developers replying to your request. However you should always be able to remove anything from a HTML version of a theme – you just need to edit the code.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

h4xg33k

Thanks!

I’m fully aware of that, but when I would remove the “map” class, it distorted the rest of the contact form, as well as some other areas of the site.

FRESHFACE

Hi there!

You wouldn’t remove the map class, you would remove the div containing the map.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

FRESHFACE

Hi there!

Are we talking about the google map, or just the image near the contactform ?

Thanks and cheers! :)
— Freshface

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
akza Purchased

Hi There,

Looking for some help on this theme – how can I add more members to this theme? In the backend there are only 4 pre-define slots.. I would need about 8 such slots – please kindly assist or advise.

Many Thanks in advance ;) Andro.

FRESHFACE

Hi there!

It will be easy if you have a basic PHP knowledge. You’ll have to edit /framework/backend/options/data.php – > locate the members here, and add 4 more slots. Don’t forgot to change the id number ( to 5,6,7,8 ).

Printing is solved in /functions/members.php and /templates/members.php

It’s really intuitive, so you can easily edit it here too.

Thanks and cheers! :)
— Freshface

SUPPORT TOOLS:

Default-user
akza Purchased

Hiya, Thanks!!! I figured it out a few hours after my post! Very simple once you know where to start! again – THANKS! :)

FRESHFACE

Hi there!

I’m glad I could help! If you want to help us back, a five star rating for the theme in your Download section would show us your love.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
akza Purchased

Hi Melanie – indeed I will show the theme some love! maybe you could direct me to the correct place in the styling to have the users displayed in 2 rows.. at present I have 8 members – but they don’t wrap… Thanks a mil. ak

Default-user
akza Purchased

Hi Melanie, showed the love! :) Could you maybe direct me to the place where I would alter the style to accommodate 8 members.. (in 2 rows?)

FRESHFACE

Hi there!

Can you give me a link to that page? I’ll see if that’s even possible with CSS.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
akza Purchased

Thanks – Sent.

FRESHFACE

Hi there!

?? Please post it here.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
akza Purchased

www.osmosis.ug/osmosis (sorry)

Default-user
akza Purchased

Hi Melanie, if you need more info/access – please do let me know. cheers. ak.

FRESHFACE

Hi there!

Your site shows an error only :/

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
akza Purchased

Hi Melanie, sorry – site has been moved now to www.osmosis.ug ;)

FRESHFACE

Hi there!

After some testing I am afraid I have to tell you that I figured out it’s not a mere CSS thing. We would have to severely edit the functioning of the file members.php – the current members are built as a list. We cannot display a list in two rows, we would have to change the code for that. I’m afraid this cannot be done within the free support. However if you want custom work to be done you can contact me at your.customization@gmail.com for a quote.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

I still have not gotten any help on my previous post about the contact form. I really hope you’re figuring it out. This has been going on for some time, and I’m waiting basically on this to activate my site. I’d rather not release something that isn’t completely tested and working.

FRESHFACE

Hi there!

We released a new version week ago, should be fixed, please let me know if it works.

cheers, freshface

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hey,

need to get a fix on the location tab on the contact page please.

Have emailed you wp log in with this ticket number 1228

Other than that , you get 5 big ones from us!

FRESHFACE

Hi there!

I’m afraid I don’t fully understand the issue – could you give me more details or rephrase the question please?

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user

There is a tab on the contact page. The default address is in San Francisco. We have updated the address but it will not update that tab, whatever format we use. You will find our actual address in the theme settings, can you fix that tab?

FRESHFACE

Hi there!

Oh you mean the map image – that’s actually an image you can edit. The psd is in the download backage, simply update the image and upload it to the folder http://yoururl.com/wp-content/themes/millennium/data/contact/big.png

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I still have not gotten any help on my previous post about the contact form input titles, but doesn’t show the content that was input into them. Basically come up like this in the email sent: Name: Email: Budget: Timeframe Doesn’t even show the message. :reallyevil::reallyevil:

FRESHFACE

Hi there!

we released an update about week ego. Please re-download the theme and let us know if its working.

cheers, freshface

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
costary Purchased

having problems with the contact page …. need big help big time

FRESHFACE

Hi there!

What happens to be the problem?

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cosupport Purchased

Hi there,

How do we get this map location to change on the contact form? http://www.evernote.com/shard/s149/sh/9063957c-e663-4522-b15e-50bfc0196420/eee55046f893feb7b73f41dce145d87b
FRESHFACE

Hi there!

It’s actually an image. Please open the psd files that come with the theme, update the image and upload the image to the folder http://yoururl.com/wp-content/themes/millennium/data/contact/big.png

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
costary Purchased

same thing here..

FRESHFACE

Hi there!

If responding to my comments, please use the reply button instead of opening a new comment, it helps us keeping track of our solution history.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
enrimoizo Purchased

I’ve just purchased the template, but slider is not shown in the home page although i did follow all the steps on the pdf instructions (not that i needed those tbh)...

EDIT 1: The slider shows only when i’m logged out , when logged in to admin panel, it disappears

Any solution?

FRESHFACE

Hi there!

I will need your website URL and WP login, please use the tools located in my signature.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
enrimoizo Purchased

1240

FRESHFACE

Hi there!

I will mark this for the developers to read, thank you for the patience!

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

FRESHFACE

Hi there! please re-download the theme, we created an update and everything should be allright now.

cheers, freshface

Default-user
enrimoizo Purchased

OMG does it mean that i will lose all the job i’ve done on this one?

FRESHFACE

Hi there!

Yes, if you changed the theme files and not created a child theme.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
enrimoizo Purchased

This is a real mess , there is nothing to cheer. The support is good but i can’t believe you put on the market a product with a BUG like that. The site for the client is almost finished, i’m not going to rebuild everything because of this.

FRESHFACE

Hi there!

That’s not a bug, mate – every theme works like that. I do support for five elite authors and every theme update means replacing the old theme with the new theme. Please read about child themes, that’s what people do to avoid losing their changes :)

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
enrimoizo Purchased

Oh it’s not a bug? So if it’s not a bug why you don’t see the slider when you’re logged in?? I’ve found at least also 10 bugs indeed i hate myself for buying this theme… Anwyay… i know what’s a child theme thank you!

FRESHFACE

Hi there!

We were talking about the way of updating the theme, which is not a bug :) Anyhow, I will mark this for the developers to read. No hate feelings please :)

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

FRESHFACE

Hi there!

I’m sorry for delay. Anyway these bugs are fixed in a new update. If you don’t wanna loose your custom changes, we deliver a changelog, where are mentioned all upgraded files. If you will be struggling with this, just send me your WP and FTP login and we will fix this for you.

Thanks and cheers! :)
— FreshFace

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Lovely theme! I’m thinking to buy it for like 10 days and still can’t decide which one I want to use for my portfolio.

I’ve got one pre purchase question only:

Template is one page only, so what happens if I’ve got 50 projects in portfolio but I want to show only 12 on homepage.

Is it possible to show full portfolio on new single page, and just create button on actual homepage?

FRESHFACE

Hi there!

No, I’m afraid that’s not possible with the theme as is.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
thual Purchased

Hi, I’m still waiting for a solution for the Contact Form Problem. As everyone else, I’m only getting a mail with Name: Email: Budget: Timeframe. No message. + I wan’t hide the contact form part on my page. So I’m getting blank emails form potential clients. Unacceptable. My login infos are still useable : request 1196. Thanks

FRESHFACE

Hi there!

We created release on 2.february, please re-download the theme, should be working now.

Thanks and cheers! :)
— freshface

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I have the same problem as Jared and Thual with my contact form not emailing the correct data..

Name: Email: Budget: Timeframe

Can we please have a fix for this? Everything else works great. But ive been watching the comments for a while and this is still broken for all of us.

FRESHFACE

Hi there!

There has been an update on the 2nd of February, feel free to see if that fixes it for you too :)

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

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