298 comments found

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


Hey Pexeto!

First – I absolutely love this theme and I’m one small click away from purchasing it ;) Before I do though, I’d like to ask a few quick questions since I couldn’t find the answer in the comments or support site.

1. Is it possible to create multiple ‘Portfolio’ style pages? I’m reffering to this style – http://pexetothemes.com/demos/mineral_wp/portfolio/ (standard layout, three columns).

So for example in the top menu bar, I’d like to have links to Templates, Tutorials & Freebies – and each will lead to a different page with a different portfolio gallery like the above style (with the ajax loading).

2. If the above is possible, is it possible to remove the title Portfolio in the Url? So for example the url for the top menu link ‘Templates’ will link to website.com/Templates/ rather than website.com/Portfolio/Templates? (and for all other links as well)

3. Is there a way to have a full width blog post rather than with a sidebar?

To be honest, I can’t wait to purchase the template and get started. It’s simply beautiful :) Many thanks for you support!

pexeto

Hi,

Thank you for your kind words, I’m glad you like the theme! :)

1. Yes, you can create multiple portfolio gallery pages – there is an option to exclude categories from each page, so by excluding the rest of the categories you can select a specific category of items to be shown on each page.

2. For the gallery page you can set your custom slug (it is automatically generated by WordPress from the title of the page), however for the portfolio items you can’t remove the “portfolio” word, since “portfolio” is a custom post type and WordPress doesn’t allow removing the slug from custom post types. However it can be easily modified to another word with a minor code tweak.

3. Yes, you can have a full-width blog post layout.

AmigoProductions

Thanks for your support! Purchased! :)

Could you please share the code for changing the Portfolio name in the link (point 2)? I’d like to apply this to 3 separate links

Many thanks! Daniel

pexeto

Hi Daniel,

Thank you for purchasing the theme!

Would you mind opening a ticket on our support site:

http://pexetothemes.com/support/

where we can provide the instructions. Thanks

Is there a way to decrease the space in the “content slider” above and below the content? It seems to be about 150px between the top of the slider image and the start of the text and 150px again below the content.

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

Hello,

Awesome theme. Really Nice Design.

I have a ques regarding the license. If I want to create a website for my gifting website, (no e commerce as of know) but will integrate e-commerce function in near future, which license do I need to buy? regular or extended? Also, if there any time period (validity) for license purchased.

pexeto

Hi,

Thank you, I’m glad you like the theme :)

You can use the regular license of the theme for this case and the license is not limited in time.

Default-user

Thanks for your reply!

The Nivo slider does not work in this theme. The settings from the Theme Options are ignored, which makes all the sliders look broken and terrible. I can fix some but not all of these issues using CSS quick fixes. Hopefully we can resolve the issue but I have tried all the suggested steps from Pexeto and the sliders are still broken. Getting close to switching sliders so buyer beware.

pexeto

Hi there,

First of all, please note that at this point there aren’t any known issues with the theme, so it is very likely that the problems that you experience might be related with some of the customisations that you have applied or some settings on your installation.
I can see that you have opened a ticket on our support site 5 months ago, the last reply was by out support member asking you to try something and then just a few days ago you have sent several emails to the email address that we only use for receiving login details which is not checked often – so, if you need to ask further questions, please make sure to ask them in your ticket section where all of the support members can see your question. I can see that you have done this several hours ago, so the support member that has started helping you with this issue will get back to you very soon and assist you.

Hi, I’m looking at purchasing this theme, it looks lovely. Do you know if it integrates well with Optimize Press? Is it easy to customise or do you need to know coding? Is there any drag and drop functionality? thanks

pexeto

Hi there,

I haven’t tested the theme with Optimize Press (since it is a premium plugin), so unfortunately I can’t really say for sure. The theme doesn’t require any coding in order to set it up – if you want you can watch the videos here to see how some of the main elements are created with the theme.

Default-user

I have now purchased the theme and experienced a problem loading it. I also cannot login to the support area as it says my email is not current. Please can you help me

pexeto

Hi there,

That’s strange – can you please send me a private message by using our profile contact form and in the message include your purchase code and the email that you would like to use for the registration, so I can create the account for you. Thank you
Meanwhile, if you experience problems with installing the theme – please make sure to refer to the “Installing and activating the theme” section of the documentation included where we have included detailed instructions about how to install the theme.

Hi Is it possible to get a refund for this theme? Its not what we expected and will not be using it.

Please advise Thank you Shehbaz

pexeto

Hi Shehbaz,

Every single feature that you can see on the demo is supported by the theme (the demo uses exactly the same theme as the one that you have with no modifications applied) and if you experience any problems with setting any of the theme features, please feel free to open a ticket on our support site where we will do our best to assist you.
However, if you have had some different expectations about how the theme works and you would like to get a refund, you can contact the Envato Support here, as they are the only ones that can issue refunds – I hope that they will be able to issue it to you.

Sir,

I am a unable to register there : http://prntscr.com/4en3xy

Regards Subhash for Qikmo

Default-user

Sorry, I found the reason. All is good . Thanks

How do I update the theme (from 1.4.0 to 1.4.1). In the backend under the “Theme update” tab, I have username and Envato API key filled out so I thought it could update “automatically”.

But how do I do an actual update then?

pexeto

Hey,

You can find the instructions about how to update the theme in the “Updates” section of the documentation – in short, after you set the Envato details, just go to the Dashboard -> Mineral Updates and you will see a button to update the theme.

If you have any further questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you! :)

zezilya Purchased

Hi! I am about to buy Mineral theme for the restyling of my blog, and I was wondering… 1.) The masonry portfolio page, is an infinite scroll or will I have to define how many portfolio items per page I would like…you see, I have 6000 portfolio items.

2.) On my previous theme, posts were loaded as portfolio items. I understand that in your theme, you have specific portfolio post type, and I will have to reload every post as portfolio item? Or is there a way I don’t have to do that? Maybe a plugin?

Thanks in advance…

pexeto

Hi there,

1) The main navigation of the portfolio gallery page (including the masonry layout) is a numbered navigation – you can see an example of this pagination here – there is an option to set the number of items per page.

2) I think that there are some plugins that can convert the post type of the items, but you still might have to edit each of the items to apply its settings (such as click actions). Alternatively you may consider using the blog page instead which works with posts by default – for example you can use the 3 column masonry layout which is similar to the gallery layout.

Default-user
zezilya Purchased

Actually, it would be great if we could use the blog page, as my previous theme used post to display my work. But I need it to be only images, no titles, excerpts… I have tried many other themes and when I try to delete them on the php code or via css, then the masonry layout doesn’t work at all. Also, as I can see on the example, the thumbnails are horizontal, and I wanted them to respect the orientation of the image.

pexeto

Hi there,

If you remove the content part of the blog with PHP or CSS, the masonry should be working fine. As for the thumbnails – there is an option to change the default image height, so if you leave the height option empty (rather than a static size), the thumbnails will be cropped according to their original ratio.

pre purchase questions:

  • 1. what are the main functionality differences, besides the design, between mineral and story theme?
  • 2. does mineral theme support boxed layout?
  • 3. what should I consider before deciding between mineral and story theme?

thank you!

pexeto

Hi there,

1. There are a lot of differences between the Story and Mineral theme, it’s hard to list them all, but some of the main differences are that Story features a fullscreen slider, it also provides out of the box support for WooCommerce (Mineral also works well with WooCommerce, but is not an official WooCommerce theme), one-click demo import, boxed layout, mega menus, etc. Is there some particular functionality that you are interested in?
2. Unfortunately not at this point
3. I would suggest to have a look at both demos and decide which one will suit your site better and also which one provides the features that you will need.

Hi! I have created 3 test nivo sliders but i cannot delete them anymore :/ The system says “An error occurred, please try again later.”. what can i do?

thx!

Default-user

its the same issue at the “service boxes” – cannot delete > “An error occurred, please try again later.”

im working in a local developing-system (MAMP).

Default-user

im sorry, but the problem was db-relating > permissions :) big sry & all the best!

pexeto

Hey,

It’s good to hear that you have figured this out :) If you have any other support questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you!

Spino27 Purchased

Hi, I’m having a big problem since I updated my Wordpress to the latest version (4). The ‘add media’ button no longer works. Having read up a bit on this, I’m trying to update to the latest version of Mineral (‘1.3.0 installed. Please update to version 1.4.1’), however when I go to the ‘Mineral Options page’ none of the tabs (General settings, slider settings etc) are loading, just a black space where they should be. I can’t even load the ‘Documentation’. Please advise on what to do? Thanks

pexeto

Hey,

At this point aren’t any known issues with older versions of Mineral and the “Add Media” button, but I can say for sure that the latest version of the theme is fully compatible with the latest version of WordPress. You can alternatively try to deactivate all of the plugins, as that could be related with one of them. If you have any further questions, please feel free to open a ticket on our support site, where we can assist. Thanks

Default-user
Spino27 Purchased

Deactivating plug-ins didnt work. Ive opened a ticket on your support site, please advise asap, thanks

pexeto

Hi there,

We have already posted a couple of replies to your ticket, you can check them in your ticket section.

Hi, What is the best way to display a range of 4 client logos on the homepage similar to the way they’re displayed this example page http://pexetothemes.com/demos/mineral_wp/home-business/

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. In this section we have used the 4-columns element and added an image to each column by using the “Add Media” button.

Spino27 Purchased

Hi, another quick question, why is it all of my featured images which appear in my portfolio section appear slightly lower quality, a little blurry? I have an image quality plugin which sets all image compression to 100%, but this only works on images in a post/portfolio. Featured images are compressed and look bad in the portfolio page, any way to address? Thanks

pexeto

Hi there,

Would you mind opening a ticket on our support site here:

http://pexetothemes.com/support/

and also provide a link to your gallery page so we can have a closer look. Thank you!

Hi there!! love this design. I just have a question before buying… (I’m new in wordpress) Can it be translated to Spanish? Thank you!

pexeto

Hi there,

I’m glad you like the theme! :)

Yes, the theme comes with a .po file that you can use to translate the built into the theme front-end texts into another language.

Hi I just purchased the theme. I can’t get the vimeo videos to play. The shortcode and the portfolio link field both aren’t working. Could you provide a solution? Thanks.

Default-user

I click the short code then enter the URL and when I preview the page it shows the link not the video

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. When posting, can you please also provide a link to the page where you tried to add a video, so we can inspect the code and please also let us know how exactly you have added the video and what video link you have used. Thank you

Hi guys,

I just updated the theme for a client of mine and the map is giving us issues. When I browse to the contact page, Google displays a java error, that reads like this: Google has disabled use of the Maps API for this application. The provided key is not a valid Google API Key, or it is not authorized for the Google Maps Javascript API v3 on this site. If you are the owner of this application, you can learn about obtaining a valid key here: https://developers.google.com/maps/documentation/javascript/tutorial#api_key

is this something with the theme or because the site is on staging environment?

here is a link so you can check it out: http://rfidmz.staging.wpengine.com/contact-apply/

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. On the link that you have provided, I can’t see the map widget that comes with the theme added, so if you are using another map plugin, please make sure that you have configured the plugin correctly.

Default-user

Thank you for the quick reply. I’ll get the purchase code and submit a ticket at your support desk. The map appears for a split second and then the message pops up. I don’t think there is another plugin, but I will check.

by
by
by
by
by
by