290 comments found

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


Hey Pexeto!

First – I absolutely love this theme and I’m one small click away from purchasing it ;) Before I do though, I’d like to ask a few quick questions since I couldn’t find the answer in the comments or support site.

1. Is it possible to create multiple ‘Portfolio’ style pages? I’m reffering to this style – http://pexetothemes.com/demos/mineral_wp/portfolio/ (standard layout, three columns).

So for example in the top menu bar, I’d like to have links to Templates, Tutorials & Freebies – and each will lead to a different page with a different portfolio gallery like the above style (with the ajax loading).

2. If the above is possible, is it possible to remove the title Portfolio in the Url? So for example the url for the top menu link ‘Templates’ will link to website.com/Templates/ rather than website.com/Portfolio/Templates? (and for all other links as well)

3. Is there a way to have a full width blog post rather than with a sidebar?

To be honest, I can’t wait to purchase the template and get started. It’s simply beautiful :) Many thanks for you support!

pexeto

Hi,

Thank you for your kind words, I’m glad you like the theme! :)

1. Yes, you can create multiple portfolio gallery pages – there is an option to exclude categories from each page, so by excluding the rest of the categories you can select a specific category of items to be shown on each page.

2. For the gallery page you can set your custom slug (it is automatically generated by WordPress from the title of the page), however for the portfolio items you can’t remove the “portfolio” word, since “portfolio” is a custom post type and WordPress doesn’t allow removing the slug from custom post types. However it can be easily modified to another word with a minor code tweak.

3. Yes, you can have a full-width blog post layout.

AmigoProductions

Thanks for your support! Purchased! :)

Could you please share the code for changing the Portfolio name in the link (point 2)? I’d like to apply this to 3 separate links

Many thanks! Daniel

pexeto

Hi Daniel,

Thank you for purchasing the theme!

Would you mind opening a ticket on our support site:

http://pexetothemes.com/support/

where we can provide the instructions. Thanks

Modified Purchased

Is there a way to decrease the space in the “content slider” above and below the content? It seems to be about 150px between the top of the slider image and the start of the text and 150px again below the content.

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

Hello,

Awesome theme. Really Nice Design.

I have a ques regarding the license. If I want to create a website for my gifting website, (no e commerce as of know) but will integrate e-commerce function in near future, which license do I need to buy? regular or extended? Also, if there any time period (validity) for license purchased.

pexeto

Hi,

Thank you, I’m glad you like the theme :)

You can use the regular license of the theme for this case and the license is not limited in time.

Default-user

Thanks for your reply!

The Nivo slider does not work in this theme. The settings from the Theme Options are ignored, which makes all the sliders look broken and terrible. I can fix some but not all of these issues using CSS quick fixes. Hopefully we can resolve the issue but I have tried all the suggested steps from Pexeto and the sliders are still broken. Getting close to switching sliders so buyer beware.

pexeto

Hi there,

First of all, please note that at this point there aren’t any known issues with the theme, so it is very likely that the problems that you experience might be related with some of the customisations that you have applied or some settings on your installation.
I can see that you have opened a ticket on our support site 5 months ago, the last reply was by out support member asking you to try something and then just a few days ago you have sent several emails to the email address that we only use for receiving login details which is not checked often – so, if you need to ask further questions, please make sure to ask them in your ticket section where all of the support members can see your question. I can see that you have done this several hours ago, so the support member that has started helping you with this issue will get back to you very soon and assist you.

Hi, I’m looking at purchasing this theme, it looks lovely. Do you know if it integrates well with Optimize Press? Is it easy to customise or do you need to know coding? Is there any drag and drop functionality? thanks

pexeto

Hi there,

I haven’t tested the theme with Optimize Press (since it is a premium plugin), so unfortunately I can’t really say for sure. The theme doesn’t require any coding in order to set it up – if you want you can watch the videos here to see how some of the main elements are created with the theme.

Default-user

I have now purchased the theme and experienced a problem loading it. I also cannot login to the support area as it says my email is not current. Please can you help me

pexeto

Hi there,

That’s strange – can you please send me a private message by using our profile contact form and in the message include your purchase code and the email that you would like to use for the registration, so I can create the account for you. Thank you
Meanwhile, if you experience problems with installing the theme – please make sure to refer to the “Installing and activating the theme” section of the documentation included where we have included detailed instructions about how to install the theme.

Hi Is it possible to get a refund for this theme? Its not what we expected and will not be using it.

Please advise Thank you Shehbaz

pexeto

Hi Shehbaz,

Every single feature that you can see on the demo is supported by the theme (the demo uses exactly the same theme as the one that you have with no modifications applied) and if you experience any problems with setting any of the theme features, please feel free to open a ticket on our support site where we will do our best to assist you.
However, if you have had some different expectations about how the theme works and you would like to get a refund, you can contact the Envato Support here, as they are the only ones that can issue refunds – I hope that they will be able to issue it to you.

qikmo Purchased

Sir,

I am a unable to register there : http://prntscr.com/4en3xy

Regards Subhash for Qikmo

Default-user
qikmo Purchased

Sorry, I found the reason. All is good . Thanks

lindkold Purchased

How do I update the theme (from 1.4.0 to 1.4.1). In the backend under the “Theme update” tab, I have username and Envato API key filled out so I thought it could update “automatically”.

But how do I do an actual update then?

pexeto

Hey,

You can find the instructions about how to update the theme in the “Updates” section of the documentation – in short, after you set the Envato details, just go to the Dashboard -> Mineral Updates and you will see a button to update the theme.

If you have any further questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you! :)

Hi! I am about to buy Mineral theme for the restyling of my blog, and I was wondering… 1.) The masonry portfolio page, is an infinite scroll or will I have to define how many portfolio items per page I would like…you see, I have 6000 portfolio items.

2.) On my previous theme, posts were loaded as portfolio items. I understand that in your theme, you have specific portfolio post type, and I will have to reload every post as portfolio item? Or is there a way I don’t have to do that? Maybe a plugin?

Thanks in advance…

pexeto

Hi there,

1) The main navigation of the portfolio gallery page (including the masonry layout) is a numbered navigation – you can see an example of this pagination here – there is an option to set the number of items per page.

2) I think that there are some plugins that can convert the post type of the items, but you still might have to edit each of the items to apply its settings (such as click actions). Alternatively you may consider using the blog page instead which works with posts by default – for example you can use the 3 column masonry layout which is similar to the gallery layout.

Default-user

Actually, it would be great if we could use the blog page, as my previous theme used post to display my work. But I need it to be only images, no titles, excerpts… I have tried many other themes and when I try to delete them on the php code or via css, then the masonry layout doesn’t work at all. Also, as I can see on the example, the thumbnails are horizontal, and I wanted them to respect the orientation of the image.

pexeto

Hi there,

If you remove the content part of the blog with PHP or CSS, the masonry should be working fine. As for the thumbnails – there is an option to change the default image height, so if you leave the height option empty (rather than a static size), the thumbnails will be cropped according to their original ratio.

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