An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
How do I get the font embedding to work?
This is all found in the documentation, but it’s quite easy. Just follow these steps:
1). Go to http://cufon.shoqolate.com/generate/ and click download. You will see a bunch of code, right click and choose Save as…
2). Save the file as cufon.js
3). Go to http://www.theleagueofmoveabletype.com/fonts/4-chunk and click download. Unzip the downloaded file and set aside Chunkfive.otf
4). Go to http://cufon.shoqolate.com/generate/ and click the ‘browse’ button next to regular typeface.
5). Check the checkbox where it says ‘The EULAs of these fonts allow Web Embedding’
6). Scroll down and check any ‘glyphs’ you need. You need to check at least Uppercase, Lowercase, Numerals, and Punctuation.
7). Scroll all the way down and check the box stating you agree to the terms and click ‘Lets do this’
. A file named Chunkfive_400.font.js should be downloaded to your computer, set it aside with along with your cufon.js file and Chinkfive.otf file.
9). Upload cufon.js and ChunkFive_400.font.js to the /assets/js/ folder10). Link to the two JS files you just uploaded in your
<head>section if the links don’t already exist (they should be there):
11). Your done!
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.