1086 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello there, I have a few tickets (196903 and 198523), one of which was submitted over 3 days ago and I have not received a response yet. Can you take a look when you have a chance? Thanks very much!

QODE
QODE Author

Just replied :)

Default-user

thank you :) !

QODE
QODE Author

You are welcome :)

Default-user

hello there and hope you had a lovely holiday weekend. I’m checking in with regards to my ticket from last week ( #196903). I got a reply and was told to check back after the holiday. Thanks very much!

QODE
QODE Author

Hey,

Thanks. Our support is back to full speed today and we will handle all tickets in coming days.

Qode

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy
kebiro Purchased

I have a problem with the footer logo upload, I click on upload file, I select the image, but is not charged, the field remains empty, how can I fix it?

Default-user
kebiro Purchased

Nothing more, solved !!

QODE
QODE Author

Great :) Thanks for the update :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy
kebiro Purchased

I have a problem with the images within the pages of the products I’ve used the shortcode [product_category category = “chairs” per_page = “12” columns = “2” orderby = “date” order = “desc”], which inserts the the preview thumbnails of 150 * 150, instead of the original (eg: ... / wp-content/uploads/2014/02/Berlin1-150×150.jpg). How can I do to load the original image and not the small thumb, because in this way the photos are all grainy. I went into woocommerce settings, products tab, I entered as a minimum size of 300px, but nevertheless continues to insert images of 150px. How can I fix this? Thanks for the help!

QODE
QODE Author

Hey,

Please submit this problem to http://qode.ticksy.com and include WP admin access so our support can take a look.

Qode

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 4-5 years
momo123 Purchased

Hi,

Quode Shortcode pink button in the wordpress visual editor stopped working after wordpress 3.9 update. I click on it but there is no drop down with the shortcodes. I hope this will be fixed soon Thanks

QODE
QODE Author

Hi,

Please don’t upgrade to 3.9 (we already posted comment about it) until we fix issues. We are working hard on providing fix for all of our themes.

Qode

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! I don’t want to harass, but I submitted a ticket last Friday (#199605) and have yet to hear anything back. Looks like you’ve been a bit backlogged, and I’m sure there are plenty of other tickets you’re rushing to get through, but I have a client breathing down my neck on this one, so if there’s any way to address it in the next 24 hours or so I’d really appreciate it. Thanks!

QODE
QODE Author

Hey,

Just assigned your ticket to support team. Sorry for slower reply because of Easter holidays, we are back to full speed from yesterday.

Qode

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I was wondering how to make the text bigger in the slides on my about page? I was able to change the text size for the rest of my site in the Qode theme options but but can seem to find where to change it for the slides. Thanks

QODE

Hey,

Please submit ticket to http://qode.ticksy.com/ and share WP admin access so our support can take a look and help you.

Qode

by
by
by
by
by
by