120 comments found

Have downloaded a new copy of the theme, and installed Visual Composer as detailed in your messages to other above…

Visual Composer works in Page Builder but it doesnt work in Portfolio. It just displays the short code, which is all good but i cant edit the sliders at the top.

Please advise ASAP as i have a customer waiting

1theme

Hello brislive, you must enable it for portfolio. Go to Settings, Visual Composer and there check the box with portfolio, like in image: http://i.imgur.com/L1XhW8g.png

Default-user

Thank you :)

Is it possible to change the colors of the theme? So that the top isbt blue?

1theme

Hello brislive, yes you can change the colors. Go to Theme Options and then to Customization and there are all the color from the theme that you can change including the top blue color.

haft2 Purchased

The page scroll to top button doesnt work on iphone 5.

Is this a known issue?

1theme

Hello haft2, sorry for late replay, we don’t work on weekends. No the issue wasn’t notified but we will fix if ASAP. Thank you for notifying us

Default-user
haft2 Purchased

If there is a fix please if you could tell me what was changed in the code or what file was changed, we have heavily modified this theme and updating will be a big pain. Thanks!

1theme

Hi, we will fix this is the next update.

Hi there! I have problems with the revolution slider plugin.. I can not set up a new slider. The screen stays white all the time. Also, the theme does not load the slideshow at product launch page. If somebody has the same problem I would be happy if comment. Thanks

1theme

Hi, can you put your site online and we look? We can’t solve problem without see it. Sorry for this inconvenience.

Default-user

I put it online and work very well. The problem is locally only. Thanks for your help!

1theme

Thank you, if you like our theme please rate us on themeforest.

just purchased this theme and the PSD file is corrupt and wont open.

What should I do?

Default-user

where is your support email? How do I find it? Some instructions would help.

1theme

Sorry… This is our email support@1theme.com

Default-user

Just sent the email.

Hi,

Very nice theme. I can’t seem to get any of the demo footers to activate properly after selecting in theme options and saving. They are all missing the demo footer content – at best some just show bottom nav – please advise -

1theme

Hi,

You can try to reset your wordpress and re-import all demo data with our demo importer plugin.

Thank you.

haft2 Purchased

When I embed Youtube videos in the “Youtube URL” area for the Posts, they are not responsive.

Meaning the site scales for mobile/tablet etc, but the youtube videos just get cropped off.

I have a client that I built a site for with this theme, and they wanted to be able to post in the blog section of the site easily.

They are not happy with having to go to the “Text Editor”, and pasting in a special responsive div and iframe code to make youtube videos work.

I assumed the Video URL area in your theme would make the videos responsive considering THIS IS A RESPONSIVE THEME!!

1theme

Hello, Can you please send to us a link where we can see what is problem ? Thank you

How do you set up a page with a full-width layout for the Revolution Slider and box with the gray background just underneath to be the entire width while keeping the page content the normal wrapper width like you do on the product launch demo? I’m so lost by this.

How do you set up a page with a full-width layout for the Revolution Slider and box with the gray background just underneath to be the entire width while keeping the page content the normal wrapper width like you do on the product launch demo? I’m so lost by this.

I imported the demo XML and examined the product launch page. I noticed that mint-elastic is added as an extra class name but the custom CSS for the page is missing. Could you provide it? Right now, the background for the Mint bar is shifted right so there is white space along the left margin.

1theme

Hello, Please send us a link and I will look where is trouble.

Thank you

Default-user

I fixed it by overriding the theme CSS for div.mint-bar.fullwidth with {width: 100% !important; margin-left: 0px !important;} Thanks though.

Hi there.. I’ve had some problems with the styles on my website. Suddenly became weird. I just only added the google analytics code on the header file, but I don’t belive that is the couse. My website is www.jifdesign.com. Thanks for reading! Best Regards

1theme

Hello, Please look if your css folder and generated.css have chmod 777

Thank you

Default-user

How can I see that, what is the procedure? Please let me know! Thanks a lot!

1theme

Hello, do the same like in this video https://www.youtube.com/watch?v=rRrG3K4vjsk

But for folder wp-content/themes/mint/css

Thanks

I believe there is an error with the coding for the Mint shortcode for recent posts. When I add it, it strips the background image and the custom margins from all of the rows on the page.

http://good-news.cardamonemarketing.com
1theme

sorry we didn’t receive anything… please create a temporary account with temporary password and sent to support@1theme.com

Default-user

I just sent it as an attachment via email from samuel@cardamonemarketing.com.

1theme

Thank you

I’m having trouble with getting the blog page to show more than just the featured image with the texts. Also want to figure out how to include the sidebar by default on the single blog posts.

Thanks.

1theme

Hello , please set up a temporary username and password and send it via e-mail to : support@1theme.com.

For sidebar issue , please check the pictures below to see the instruction on how to set a sidebar per each post . 1. http://static.md/5830c143c4a9e2e7f9d9090acc572ede 2. http://static.md/9843db1c8171e2b226213f4ee1802228

Do not hesitate to ask if you have any further questions Thank you .

Default-user

Is there a way to set it as a default setting for all? I’m also having a huge issue with getting a fatal error all the time. I have gone through and disabled all the plugins one and a time and it doesn’t seem to solve the issue. I really need to get this fixed as our site is getting more traffic. Thanks!

The featured image on the latest post shortcode and in the blog roll is a blank box with a small blue box inside it and a white ”?” inside that like it doesn’t exist. Am I missing a setting somewhere?

http://goodnews.cardamonemarketing.com http://goodnews.cardamonemarketing.com/news/
Default-user

By the way, this isn’t a caching issue; it’s something within the theme functions file.

Default-user

Maybe it is a caching issue, but it’s within the theme itself and not a plugin issue. I don’t have one installed, and it still doesn’t show properly. I checked the ‘cache’ folder in the theme folder like path that the demo site has, and it’s empty; it seems as though they’re not being uploaded to the folder when I set featured image for the post.

Default-user

The photos randomly appeared.

Why does it take so long for featured images to show up for posts? How do I make it so that they appear instantaneously?

1theme

replied via e-mail . Thank you

Default-user

I never saw it. Do you know what it said, or could you resend it?

1theme
Hello, you have to give the 777 file permission to the “Mint” folder . Send us an e-mail if you don’t know how to do that . Also you can check this site : http://www.dummies.com/how-to/content/how-to-change-file-permissions-using-filezilla-on-.html Thank you .
mascosi Purchased

Hi, I purchased your theme several months ago and have recently purchased the newest version of Visual Composer so my client had access to updates. We are receiving a number of “warnings” when making edits to a page and hitting update in the backend editor. I contacted the plugin developer and they suggested that it was related to the inbuilt version in the Mint theme. Can you assist in removing that code so the new VC works properly?

Thanks!

1theme

can you please set up a temporary username and password , and send it to support@1theme.com. Thank you

Hi, I want to report on the themes. Why move animation content can not be run on my website? Maybe you can compare the following website:

this demo website: http://themeforest.net/item/mint-responsive-multipurpose-wordpress-theme/full_screen_preview/6471912 my website: http://dealharga.com/mse/

I hope this problem can be completed, thank you

Brian Webmaster Dealharga

1theme
I see the animation on your site works fine when changing the slides On our demo website more Layers are set up for Revolution Slider. see video bellow . http://www.youtube.com/watch?v=5Ioi3VODLnc. http://static.md/d6ef241fcfa8ff2d83957c55758df1cd Thank you , Support .
mcc07 Purchased
Hi There’s a font glitch when my pages load. See here http://www.productionsresonance.com/ Also in the Team page, there’s a bug with the first team box: the photo appears over the text. See here http://www.productionsresonance.com/qui-nous-sommes/

Thank you.

1theme

sorry i can not find your e-mail , can you send it again please . Thank you .

Default-user
mcc07 Purchased

I just sent an email to support@1theme.com

1theme

We got it. Thank you .

brislive Purchased

Hey 1theme,

Hope you are well… How do we get the Visual Composer certificate details so we can update the page builder?

1theme

Visual Composer can be updated just by theme creators . We will include new updates in Mint next release . Thank you .

Hi,

I think that your theme could like me a lot, but Live Preview doesn’t work. How can I see a demo?

Thanks best regards

1theme

Fullfashion demo works. demo.1theme.com/fullfashion

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