107 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Have downloaded a new copy of the theme, and installed Visual Composer as detailed in your messages to other above…

Visual Composer works in Page Builder but it doesnt work in Portfolio. It just displays the short code, which is all good but i cant edit the sliders at the top.

Please advise ASAP as i have a customer waiting

1theme

Hello brislive, you must enable it for portfolio. Go to Settings, Visual Composer and there check the box with portfolio, like in image: http://i.imgur.com/L1XhW8g.png

Default-user

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is it possible to change the colors of the theme? So that the top isbt blue?

1theme

Hello brislive, yes you can change the colors. Go to Theme Options and then to Customization and there are all the color from the theme that you can change including the top blue color.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
haft2 Purchased

The page scroll to top button doesnt work on iphone 5.

Is this a known issue?

1theme

Hello haft2, sorry for late replay, we don’t work on weekends. No the issue wasn’t notified but we will fix if ASAP. Thank you for notifying us

Default-user
haft2 Purchased

If there is a fix please if you could tell me what was changed in the code or what file was changed, we have heavily modified this theme and updating will be a big pain. Thanks!

1theme

Hi, we will fix this is the next update.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there! I have problems with the revolution slider plugin.. I can not set up a new slider. The screen stays white all the time. Also, the theme does not load the slideshow at product launch page. If somebody has the same problem I would be happy if comment. Thanks

1theme

Hi, can you send your website and admin data tot support@1theme.com and we have look for problem Thanks

Default-user

Hi.. Thanks for you reply. I am working on local server with Xampp Control.

1theme

Hi, can you put your site online and we look? We can’t solve problem without see it. Sorry for this inconvenience.

Default-user

I put it online and work very well. The problem is locally only. Thanks for your help!

1theme

Thank you, if you like our theme please rate us on themeforest.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

just purchased this theme and the PSD file is corrupt and wont open.

What should I do?

1theme

Hi, can you tell to us some details?

Default-user

The photoshop file in the zip folder is saved under some unknown file type

I can not open it which means I can not design my site

Default-user

Can you please send me the PSD file for this theme? I really need to get this done as fast as possible.

1theme

Hi, send a message to our support email and we will send a PSD to you.

Default-user

where is your support email? How do I find it? Some instructions would help.

1theme

Sorry… This is our email support@1theme.com

Default-user

Just sent the email.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Very nice theme. I can’t seem to get any of the demo footers to activate properly after selecting in theme options and saving. They are all missing the demo footer content – at best some just show bottom nav – please advise -

1theme

Hi,

You can try to reset your wordpress and re-import all demo data with our demo importer plugin.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
haft2 Purchased

When I embed Youtube videos in the “Youtube URL” area for the Posts, they are not responsive.

Meaning the site scales for mobile/tablet etc, but the youtube videos just get cropped off.

I have a client that I built a site for with this theme, and they wanted to be able to post in the blog section of the site easily.

They are not happy with having to go to the “Text Editor”, and pasting in a special responsive div and iframe code to make youtube videos work.

I assumed the Video URL area in your theme would make the videos responsive considering THIS IS A RESPONSIVE THEME!!

1theme

Hello, Can you please send to us a link where we can see what is problem ? Thank you

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