48 comments found

Hello, Having issues with the portfolio. The slide show in the portfolio section is not working correctly… Any help? Thanks

spiralpixel

Please go to http://support.derby-web-design-agency.co.uk

We hand all support questions there.

Thanks

Spiral Pixel

I am thinking of purchasing this theme but wanted to know whether any ecommerce can be added to it?

spiralpixel

Hi, we have not checked any ecommerce solution on this.

I have seen some users having woocommerce but I can not tell you if they had to get customisation to do this.

Sorry I could not assist more in your question

Thanks

Spiral Pixel

blubub Purchased

Hi, is it possible to set the slider on the portfolio page to auto?

Thanks.

spiralpixel

Yes you can do this easily.

At present it set to not play automatically

If you go to the admin area, go to the editor and find single-ublminxportfolio.php

Click on it.

Now find the following line: 185

You will see this:

auto : false,

Change to the following:

auto : true,

That should do it for you.

Hope this helps

Thanks

Spiral Pixel

Are you still supporting this theme through your support area? All postings within for the last seven days have gone unanswered as far as I can tell? I know that mine have.

spiralpixel

Hi we have replied in the support site.

Thanks

Spiral Pixel

This theme has lousy support. Dont buy it.

spiralpixel

Hi, we answered your email 2 days ago saying your login details do not allow us to enter, please check your spam, you may see our email there.

Thanks

Spiral Pixel

Default-user

There is nothing in my spam folder. I changed my log in credentials two days ago when i posted the last comment as it didnt appear you were responding. the only communication i have from you is from the support forum yesterday that said that my login credentials didnt work and that came in yesterday at 4:01 pm.

spiralpixel

Hi, this was because we replied from your email, we only responded on the forum yesterday incase you did not get our email, and as you showed you had not, we replied that we have replied regarding not being able to access your admin area.

Thanks

Spiral Pixel

Hi, I was trying to add a 3rd level navigation on the site. I go to the menu and do so but it is not showing up on the site. Any help possible?

spiralpixel

Hi if you go to the support site we can help you from there.

Thanks

Spiral Pixel

Default-user

I posted there already but no answer…

spiralpixel

Hi we have answered all questions, hope you got the reply.

Thanks

Spiral Pixel

wet54 Purchased

Bonjour, Impossible d’activer mon produit sur le support. J’ai un incident à l’installation du thème.

spiralpixel

Salut pourriez-vous s’il vous plaît assurez-vous que vous avez l’entrée de nom d’utilisateur correct dans votre enregistrement …

Par exemple, le nom d’utilisateur que vous devriez utiliser est wet54 et nous ne pouvons pas trouver un nom d’utilisateur avec ce nom.

S’il vous plaît inscrivez-vous à nouveau avec ce nom d’utilisateur et puis essayer de nouveau activer votre article.

Merci

Spiral Pixel

Default-user
wet54 Purchased

US: I signed up with the nickname “wet” I just make another account “wet54” but the problem remains the same.

FR: Je m’étais inscrit avec le pseudo ” WeT ” Je viens de refaire un compte ” wet54 ” mais le probléme reste le même.

spiralpixel

Hi, we have activated your account so that you can access the site for your product.

Thanks

Spiral Pixel

Hi

I would like to know the boxes on the homepage titled design, code responsive & support. Is it just limited to those 5 boxes or can i create more?

How many sliders can i have on the home page?

The mini gallery displaying “Item Link” are they linked to pages or something else.

The process page is that easy to set up?

How many “Take a browse around our site ” wide boxes can i have on the home page also?

I like your demo and the way its presented. Is the theme hard to set up to look like your demo when purchased.

Sorry about all the questions really like your theme but dont want to buy it and then ask all these questions.

Thank in advance.

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