157 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Great looking theme for Churches and NFPs. I’m making a site for a friend and i’ve just installed the theme, but the projects tab and plug in doesn’t seem to have installed? Any idea’s?

Net-Labs

double entry

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Great looking theme for Churches and NFPs. I’m making a site for a friend and i’ve just installed the theme, but the projects tab and plug in doesn’t seem to have installed? Any idea’s?

Net-Labs

Hi Mylittleark.

I’m not sure why, Might be a plugin clash.

If you make contact i can take a look at a solution for you.

you can make contact through my profile page here or the cro.ma site here

Regards

Aj

Default-user

I’ve messaged you some details… the only plugin i’ve installed is the ignitiondesk plug in … Thanks so much for all you help!

Net-Labs

Thanks.

Will get back to you.

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I just purchased this theme, and I cannot get the image posters to work or the sliders. Also, I cannot get the frontpage to look like it’s supposed to. Any ideas?

Net-Labs

Hi John

Thanks for making contact.

I received 3 emails from you Yesterday and replied to them. I do think that my replies landed up in your inbox.

I also received a email through the Themeforest inbox and will reply to it.

Regards

AJ

Default-user

Thank you. I haven’t received anything except this reply now.

Default-user

I checked my junk folders as well and I can’t find anything. But if you could help me I would greatly appreciative.

Net-Labs

Great stuff.

I would need to take a look at your Installation to assist in getting the error.

One possibility is that we updated the theme to fix a small compatibility issue with The latest version Of WordPress this afternoon.

Might be worth your while just to download and update the theme for starters.

Regards

AJ

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United Kingdom

is it possible to allow fund raiser to choose whether to raise funds or not…like some projects do not require funding but are for more of general awareness purposes and the funder may choose not raise funds but to get more visibility in the crowdfunding platform

Net-Labs

Hi aananda

There should be a quick way to just disable some of the features.

If you decide to purchase, let me know and i’ll assist.

Regards

AJ

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
cweb2cu Purchased

I’m having similar issues to jcjeffers. I cant seem to add posters, nor is the calendar event showing more than one event. Help!

http://75.103.78.226
Net-Labs

Hi cweb2cu

In settings->reading just set the first line (Front page displays) to “Your latest posts ”.

Regards

AJ

Default-user
cweb2cu Purchased

It is already set to “your latest post.” I really think the template did not upload properly.

Default-user
cweb2cu Purchased

Could you please take a look?

Net-Labs

If you make contact i can properly take a look at your project and assist to set up.

you can make contact through my profile page here or the cro.ma site here

Regards

Aj

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

HI, how do i change the back ground image

Net-Labs

Hi netbitsolutions

The upload manager for the background is in the appearances menu and backgrounds submenu of the admin section.

Regards

Aj

Default-user

ok , where are all the css filse located , been searching for the class secondnav and tllogo

Net-Labs

the css files are in the public/styles folder

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Well… finding my way around well enough… just can’t seem to get the theme and woo commerce to look like the demo site on the front page via the widget section. Any ideas on how to get that working?

Net-Labs

Hi Jensencreative.

Thanks for making contact.

If you make contact i can take a look at your project and assist ot set up.

you can make contact through my profile page here or the cro.ma site here

Regards

Aj

Default-user

No worries… forgot about the shortcodes! I got it working. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hey thanks! Your customer service is awesome i truly do appreciate you guys help. Now i am having a problem showing all of my churches weekly gathering (it only shows 4) , how can i get all of my weekly gathering to show in this theme?

Net-Labs

I’m not sure why this would be. If you make contact I can take a look and assist.

you can make contact through my profile page here or the cro.ma site here

Regards

Aj

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

1. Despite June’s update, still experiencing problems with the Event/Calendar Feature…2013 calendar not always accurate, and not all events are posting, despite viewing properly in preview feature in WordPress.

2. Will future updates enable widgets for YouTube and/or Instagram

Thank you.

Net-Labs

Hi KellyLTerry.

Thanks for making contact.

We’re unable to get any errors in the calendar.

Youtube widget is included.

If you make contact I can take a look adn assist.

you can make contact through my profile page here or the cro.ma site here

Regards

Aj

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am wondering where the subscribe form goes? I need to report this to the client… is it able to go to MailChimp? or where?

Net-Labs

Hi jensencreative

The email registered in the settings->general section. receives a notification of everyone that is set up.

It’s not linked to mailchimp.

Regards

AJ

Default-user

Ok… I guess they need to build a database with that info and import into Mailchimp. Just trying to let the client know what that sign up form is for. Thanks.

Net-Labs

Great stuff.

Regards

AJ

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have to recommend this author becaose of high quality support, is quick and has goodwill to help with problems.

Net-Labs

Wow, thanks for the feedback.

Always a pleasure to assist.

You will not know how I appreciate feedback like this.

Regards

AJ

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
dvphoto Purchased

Navigation Label not displaying on banner after Tertiary item is created. What shows up is just a small shaded box without the label. When I hover over it, arrow does turn into the hand and and does function when I click on it.

I notice this after I updated to the latest build 1.0.2 and updated WP to 3.6

Net-Labs

Hi dvphoto.

Thanks for making contact.

I took a look on my side but were unable to replicate.

If you make contact I’ll assist.

you can make contact through my profile page here or the cro.ma site here

Regards

Aj

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
The slider has stopped working. It doesn’t slides http://pelc.missionwebs.org/
Net-Labs

Hi symbiota

If you updated to wordpress 3.6, just update your theme to the latest version also.

Regards

AJ

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hello,

I wanted to ask a pre-sale questions:

1. Does this theme supprots RTL direction and languages?

2. Does this theme has .po and .mo files for translating?

Thanks

Net-Labs

Hi orenlebbo

Thanks for making contact.

The theme is not optimized for rtl sites, abd are fully optimized fro translation.

Regards

AJ

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi – I would also like to ask a pre-purchase question. Can we rearrange the homepage items? Not sure if it’s a drag and drop system or if the layout is set.

Also, with the team page – if we have social links, is there a shortcode for those icons or will we need to code them with each team member?

Thank you!

Net-Labs

Hi creatvinspratn

The homepage items are widgetized and can be rearranged easily

There is not social links added for the teams.

Regards

AJ

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
jgraddy Purchased

Hi, I love your theme, but have a question for you. I don’t like the floral print, wood or stitching at Header bottom and would like to remove them. Is that possible?

Thanks, Jennifer

Net-Labs

Hi jgraddy.

Thanks for making contact.

The wood background can be replaced in appearances->background.

The header will take a little more coding, but if you have the image that you want i can quickly assist to set it up.

you can make contact through my profile page here or the cro.ma site here

Regards

Aj

Default-user
jgraddy Purchased

Thanks. Just wanted to know what my options were if the client asks about the header.

Net-Labs

No sweat

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hey guys now im having a problem with adding slides to home page. Instead of images rotating they are somewhat combined and slider content is combined into one. any suggestions? and again thanks for your support.

Net-Labs

Hi cansbecausewecan.

sounds liek a conflict wit ha plugin.

If you make contact I can take a look.

you can make contact through my profile page here or the cro.ma site here

Regards

Aj

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hi, I can’t seem to get the slideshow on my homepage. Can you help me?

Default-user

I read through the comments and figured it out.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

When I link the video widget to a youtube video, the video saying it does not exist when you go to play it. Can you help me with this?

How do you link the sermons to the menu and put them on one page?

Default-user

I fixed the youtube error. I just need help linking the sermons to the menu….like your sermons page on your demo.

Net-Labs

Hi dlongshoreellis.

Thanks for making contact.

1. add a category to the sermons (series). 2. go to appearances->menu. 3. click on the screen options right top and ensure series is selected 4. Add the series to the navigation menu.

Regards

AJ

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

We are having a problem with uploading images into the sliders within the chroma dashboard.

Any time we try to upload an image we get the overlay with a message saying “cheatin, uh?” instead of the normal interface to select an image from the media repository.

For obvious reasons, this is kind of a problem. Could you please help? Please respond to christian@redbonzai.com.

Thanks.

Christian

Net-Labs

Hi

This seems to be connected to your hosts permission settings.

If you make contact I can take a look and assist with a solution.

you can make contact through my profile page here or the cro.ma site here

Regards

Aj

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