An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by arrowthemes
Frequently Asked Questions
How do I add the mobile menu to my site?
To get the main menu to work in mobile screen, create a menu module in Module manager > then place it in ‘offcanvas’ position > set ‘Select menu’ to your main menu > lastly, go to the Advanced tab and add ‘canvas-menu’ to the ‘Module Class Suffix’ property.
I can’t upload the template to joomla. I keep getting this error: “There was an error uploading this file to the server.”
You need to increase the size of PHP paramater upload_max_filesize to be greater than 7M since the template size is approx. 7M. By default, the upload_max_filesize value is set to 2M.
How do I create a mega menu/multi-column menu?
To enable multi-column/mega menu on a dropdown menu, do the following:
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.