An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by pebas
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
How to make my navigation, change icons and nav description?
Simple go to screencast in help file and watch from 3:37 and everything will be clear.
My logo is always same size, no matter what size of image used?
That is because of right navigation, if we allow to put any size of logo right navigation can’t fit properly on the right side. But anyway you can easily change size of the logo following next steps, after install Mixer Theme:
Appereance > Menu than open header.php and check screenshot please:
Than go to Appereance > Menu than open style.css and check screenshot please:
And that is it, you can play around with number of columns but plan things in advance, keep number of columns of logo smaller if you will have many nav items.
I can’t reach Video Help File?
For all who have problems to see video help file in help documentation please visit this link:http://www.youtube.com/watch?v=mcU70qRzorI&feature=youtu.be
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.