114 comments found

hkuepsu Purchased

I have many questions and I have crated a ticket, please help.

Webbu
Webbu Author

Yes correct. We always reply tickets in support system.

Default-user
hkuepsu Purchased

but none answer so far

Webbu
Webbu Author

Replied now.

Regards

nabilooh Purchased

i have purchased this theme , but it is not showing my blog correct , i dont now why ? how i can contact the owner ?

Webbu
Webbu Author

Hi,

Thank you for purchase our template. Please create a ticket with your wordpress admin info in our support forum: http://support.webbudesign.com (Please create private message for you wp info.)

Regards

hkuepsu Purchased

Is there any theme updates?

Webbu
Webbu Author

Not yet.

Hi Webbu The theme is BuddyPress compatible with 1.72?

Webbu
Webbu Author

Hi,

Didn’t tested. But it is possible to have problems on mobile.

Regards

hkuepsu Purchased

I have used Ipad (in portrait) to test your theme and found that on the photo gallery 3 columns page, all the photos are displayed correctly. But if move the ipad to landscape then the last columns will be out of screen only two columns can be show. I have checked the other pages also have the same problem. I dont think it is normal and please fix it immediately. Thanks.

Default-user
hkuepsu Purchased

As I said if you theme only support the newest IOS then please write it clearly in the theme features and let client to select purchase or not. Yes, you have replied a lot of questions in your “support forum” BUT all you answers Useless at all. Also I am not the only one found your theme have a lot of problems. I think asking question is very common otherwise we no need support forum. Now client found a problems and you said this is spam!! You haven’t provide any solutions but ask client to solve and paste the answers here! I really don’t understand what is the meaning of support.

Default-user
hkuepsu Purchased

Actually so many users are still using IPAD 1 and only IOS 5.1.1. they can use.

Webbu
Webbu Author

I will try to look at it & fix.

Webbu Author

v1.4 Update

1-) Menu shaking problem solved. 2-) Text menu button have seen on desktop this error solved. 3-) style.css & js > scripts.php changed.
cohiba Purchased

While I’m waiting to get logged into the support page…just though I’d toss out a question here: How can we delete some of the social icons at the top of the page? I don’t see that edit feature in the backend.

Webbu
Webbu Author

Hi,

You need to leave empty for delete icon from frontpage.

Regards

Default-user
cohiba Purchased

Beauty! Thank you!

askkamal Purchased

It’s not at all working, Is there a way to ask for refund.

Webbu
Webbu Author

Here is the screen shot from your admin same problem in to the admin panel. http://bit.ly/14yZmw7 This is not a plugin I checked your wp admin. This is a kind of hack code or something like that.

Default-user
askkamal Purchased

let me try the clean installation

Webbu
Webbu Author

After installation please don’t install Mobit and check this code. If it still in your system I suggest send this problem to your hosting provider.

soulpatty Purchased

Hi There, your support ticket system does not load for me, I want to add a Plus/Minus to the accordions put on pages, how do I do that without affecting the menu accordion

Webbu
Webbu Author

Hi,

You can use our shortcodes while adding Accordion. You will find shortcode button in to the tinymce editor. And also you can find more help in help documentation.

Regards

hello! in my mobit template we are changed the Splash Screen Settings and we uploaded our own images but it doesn’t change anyone!!! we have tried everything! manually in mobit options and by ftp but it doesn’t work anything. We need to put all things ok. Could you help us?

Webbu
Webbu Author

Hi,

If you send me your wp admin info I can check what is wrong on your WP. You can send it from my profile page.

Regards

Webbu
Webbu Author

Hi again,

I checked your admin and found the problem. You need to upload correct size with description example;

For iphone 3g the size is 320×460 and it written on field description like this; “You can upload your own splash screen image. Check sources folder for sample.(apple-touch-startup-image-320×460.png”

If you insert photo exactly this size “Need to click TamaƱo completo” then “Insertar en la entrada” Your problem will solved. Please don’t change the size of our sample splash screen photos.

Regards

amazing product! thank you so much….

Webbu
Webbu Author

You’re welcome. Thanks for great words.

Can i use this template as a shopping cart too?

Webbu
Webbu Author

Sorry not.

adoubleu Purchased

Excellent Theme, excellent support in the Forum, very pleased.

thanks, Andy

Webbu
Webbu Author

Thanks for nice words.

The accordion feature is not working on category menu of my site. How do I fix this.

Also is there a way to only show the menu as a homepage, until a category is clicked out?

tmaloneent

here is a copy of my site, http://showmethelist.com/lists

tmaloneent

there is no drop down/accordian effect

Webbu
Webbu Author

Please create a ticket in our support forum with your wp admin info. We can add a sample for you. But still I recommend to watch our tutorial videos about menu. You can see a sample there too.

Note: Please use private message feature in our support forum while sending your admin info.

Support: http://support.webbudesign.com

Can I use a different menu for the mobile and desktop versions?

Webbu

Sorry don’t understand?

Default-user

I can find in Help solving of my problem? – Can I use a different menu for the mobile and desktop versions

Webbu

Before buy I am sure you tested Mobit on desktop & mobile from preview site. And as you can see there is only one menu available for this theme.

Regards

Deprecated: Assigning the return value of new by reference is deprecated in [xxxxxxxxxx]\wp-content\themes\mobit\admin\class-pixelentity-theme-update.php on line 36

Webbu

Hi,

I Just send an update for this. You will receive after approved. Also you can turn off WP Debug and hide this error too.

Regards

Is this an essential update or can I leave my site as it is right now?

Webbu

Not essential. just we delete a line of code ( deprecated ).

Hi – Will this work with WP Ver 3.7 ?

Thanks F

Webbu

Yes.

quick question how do i add it where on the front page they can click next page like when they browse a category? the frontpage only displays a certain amount of post and thats it….

Webbu

Hi,

As you can see demo preview Mobit not have an option like that.

Regards

Hi, can i get some help by email if i send you the purchase code from our client?

We’re trying to get this live but the logo won’t display no matter what size we upload. We’re almost ready to go but this is stopping us and it’s really frustrating so any help appreciated. I can email you the purchase code if you need it.

thanks

Webbu

Hi,

If your customer send us a message from our profile page and correct this info then I can help you.

Regards

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