An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, VoltThemes, will respond to buyers’ questions and provide limited support through this item’s comments.

Additional information from VoltThemes:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
Go to comments

Frequently Asked Questions

How to rate this item?

Thank you for purchasing Mochi! To rate the item simply following the steps below:

  1. Roll over your username on the top right corner of the screen.
  2. Click Downloads.
  3. Select the appropriate number of stars beside the item you wish to rate.

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.