Discussion on Modernist - Architecture&Engineer Wordpress Theme

279 comments found

Mijaeus Purchased

Your support site wont let me register with my purchase code, so I ask here:

When I go to activate this theme, I get a blank page and my WP install goes blank (4.0). What could be causing this?

To get my site back I have to delete the theme via ftp.

UmbrellaStudios

Hi

Please register at our support forum using the same username you got here in order to validate your username against your purchase key.

Remember it is case sensitive

Default-user
Mijaeus Purchased

Will try again.

UmbrellaStudios

Thank you

I am trying to sign up for your Support site.

I have used the SAME EMAIL, SAME USERNAME as I use here, as well as the purchase code from the Downloads section, and your website keeps telling me to go back and enter correct purchase code :S ! !! ! ! !

UmbrellaStudios

Hi

Just register with the same username, remember you have to register first and make sure to match the character case as well.

Kind Regards

Default-user

YES WHEN I AM TRYING TO REGISTER IT STILL ASKS FOR THE PURCHASE CODE AND SAYS ITS WRONG

I AM USING SAME EMAIL SAME USERNAME SAME PASSWORD !
UmbrellaStudios

Well all buyers made it to the forum, but anyway go ahead and ask your questions right here on comments.

Slow support by the theme author, on a very non-user-friendly support site that is full of errors. The support site won’t load properly for me and is very hard to navigate, even to see your own tickets.

UmbrellaStudios

Hi

There’s no ticket delayed more than 24 hours, beside weekends.

As for the support site, we got plenty of users who are server and very satisfied, so this must be a personal opinion, and we’re really sorry to hear that but we can’t have a support site which be liked by everyone.

As for navigating through other tickets, due to warez forums, where others are taking un-licensed themes we restricted the ticket view, but you can view all modernist tickets if you filled the form properly.

There’s only one thing, you have to register with the same username you are registered here on Themeforest in order to match your purchase key with your username.

Kind Regards

An update to your purchase of Modernist – Architecture&Engineer Wordpress Theme by UmbrellaStudios is now available in your downloads.

any changelog?

UmbrellaStudios

Hi

The last update happened only at template-contact.php

Hi I’m download this theme today and I have problem. I’m added all content in pages and it’s not active I can’t see it, it’s invisible. :( How can I fixed this error Please click here to know more about my comment: http://jawadhamdan.com/about-us same problem with all pages without project page.
UmbrellaStudios

Hi It seems this one needs more technical knowledge so, can you please move this to our support forum at Support

Remeber, you have to register there with the same username and the username is Case Sensitive

Hi, I am writing to you because I try to make a site for my boss using the theme MODERNIST. We are working for now in a Local server, and we two problems:
  1. In the page PROJECT, our scroll filter doesn’t work properly, and the dimension of each scroll line is different from the others.
    1. How to change the size of one staff box Thanks in advance for your support. Best Regards
UmbrellaStudios

Hi

Please login with the account that you purchased Modernist.

Hi, beautiful theme. I have two questions before buying. I would like to know if its possible to have videos thumbnails instead of photo in the page called “projects”. And second, Its difficult to open one of those photos/pages using an ipad or iphone. Using the computer it opens quick and I also can see the legend. Is there a problem? Thank you.

UmbrellaStudios

Hi

The first one is not supported by Modernist, as for mobile and tabled the complete theme is responsive which means it will look great on all devices.

Kind Regards

I wonder if support is working, it does not answer my messages.

UmbrellaStudios

Hi

Yes it works, but I don’t see any ticket at our forum of yours.

support.umbrella.al is the URL just in case

Support is very slow, does not respond to messages. Do not have a tutorial to follow. I’m having the problem since I bought the template. http://support.umbrella.al/ticket/video-tutorial/# I await a response.
UmbrellaStudios

Hi

We’ll respond your ticket right now, it was a weekend past 2 days and on weekends we do not handle support tickets.

Kind Regards

Hi, what is the changelog of the new version posted yesterday? Thanks GiorgioDF

UmbrellaStudios

Will place it immediately.

Kind Regards

UmbrellaStudios

single-project_post.php is the only script chances are done.

Support is very slow, just respond here on Themeforest in the support forum nobody answer.

Hello!

Your demo site—->http://modernist.umbrella.al/bridges-from-across-the-world/ appeared the error message “Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0” when entering single post. Let me know if you fix it, thanks!

UmbrellaStudios

Will check it right now.

I am having problem with the Project section. I have added some projects, but it is not displaying in homepage and project page;

http://ecp.com.ng/projects/ http://ecp.com.ng/project_item/architectural-designs/

Please i will appreciate your quick reply

UmbrellaStudios

Hi It seems this one needs more technical knowledge so, can you please move this to our support forum at Support

Please provide as much informations as you can about this issue, and leave up there a URL as well.

Remeber, you have to register there with the same username and the username is Case Sensitive

Is this compatible with WP 4.0+?

UmbrellaStudios

Hi

Yes it is, just make sure to have the latest one.

Is this compatible with WP 4.0+?

UmbrellaStudios

Hi

Yes it is, just make sure to have the latest one.

l

omarkh10 Purchased

Your support site wont let me change my password as i have misplaced that information and have no way of getting back in, only option is to ask here:

theme: Modernist – Architecture&Engineer

How do i change the location of the logo? currently it is set to the left but i want it to be on the right hand side of the menu.

I have tried my best but cant seem to achieve this please help. Thank you

UmbrellaStudios

Hi

Unfortunately that option is fixed.

Default-user
omarkh10 Purchased

Hi, Is there no way you could do it through coding or something through the back end? I really need the logo to move to the right hand side and not the left where it is currently. Thank you

UmbrellaStudios

Unfortunately this goes beyond our support scope.

mahmoodb Purchased

submenu of submenu (second level) not supported?

UmbrellaStudios

Hi

It seems this one needs more technical knowledge so, can you please move this to our support forum at Support

Please provide as much informations as you can about this issue, and leave up there a URL as well.

Remeber, you have to register there with the same username and the username is Case Sensitive

Hello, I purchased this theme, and I am looking for Demo file! Want to ask about demo, do this theme have demo?

thanks in advance

yusufsaifii

Hi, Can I have name of that demo file please, there is no such a file with name of demo or similar to that.

Thanks

yusufsaifii

I found the demo file, thanks anyway

UmbrellaStudios

That’s good to hear.

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