2534 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United Kingdom

Hi

Are there problems with your support forum? :(

I can’t login. I have the correct user name and password.

Thanks in advance.

GoodLayers

Hi,

Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/

If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.

Thank you! :)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
mezmic Purchased

Hi i have purchased your theme modernise and have been ok with it so far. a client of mine has been onto the site and destroyed the links on the blog. But i am have a terrible time trying to figure out what he has done wrong. Now i have sort of fixed it, but i can’t add anything to the right side bar now as it is an un editable category. check link to see the problem…

http://www.gaulasalmon.com/?cat=36

Is there anything you can suggest i do to! it needs to look like it does on your website preview…

GoodLayers

Hi,

For category page, you need to assign sidebar here > http://d.pr/i/D8TP

Hope this help :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Brazil
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
My images do not complete the whole picture. No matter what size I upload the image. Is always one space at the right edge. http://d.pr/i/x0wF :crying:
GoodLayers

Hi,

can you provide page url of this please? I think I can help on this one :)

Cheers! :)

GoodLayers

FYI, you may try to change thumbnail width in ‘include/plugin/page-item.php’ on line about 65-74. Try to increase width of layout that you’re using.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ss_tec Purchased

I really need to get something posted, and I need to upload an image to the post. Wordpress is now telling me that there is an error uploading my media. Doesn’t matter what type of file it is, wordpress wont upload any media. Is it possible there is an issue in the coding of the theme in WP? Do you know what I could do to fix this issue?

GoodLayers

hm,

this’s really weird… actually uploading problem should be about your hosting… Anyway, can you try to switch the theme and see if problem is still persist or not… if not, Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

but if the problem is still there, then you should ask your host provider to solve this.

Cheers! :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Where’s documentation about WooCommerce? I can’t find anything in the actual documentation of this theme & I have no idea how it set it up with your theme. Thanks for any help you can provide!

GoodLayers

Hi,

You have to install Woocommerce as external plugin, You can download and learn how to use it here > http://www.woothemes.com/woocommerce/

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 4-5 years

Hi! This is one of the best theme on the market right now! Tell me how do I put a background image in the header where the logo is. And how do I put a background image in the footer. It would be a great feature addition to be able to do that in the option panel. Thanks!

GoodLayers

Hi,

1. see this > http://support.goodlayers.com/full-width-logo/

2. Try to add this code at the end of style.css or in custom css box in admin panel(http://d.pr/i/dHhW)

.footer-container-wrapper {
background: url('UMG_URL');
}
Default-user

Thanks for your help, I was able to do it :) Another question for you. Is it possible to insert a slider in the header ? (Where the logo is) If so how can it be done?

GoodLayers

Hi,

nope, that can’t be done. :/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello

How can i add phone number to contact form?

GoodLayers

Hi,

The theme doesn’t have ability to add fields in contact form, please try to use the plugin, ‘contact form 7’. It should be fine with that.

Cheers! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m using the Gallery With Caption Shortcode. Every pic in the gallery should have a caption. my question is: how to add the caption to every pic? I do not find the place I could type in the caption. I’m using the short code like this”[gdl_gallery title=”Gallery” width=”205” height=”210” caption=”Yes”]”. Pls help, ths!!!

GoodLayers

Hi,

You need to assign caption in WP media area > http://d.pr/i/2Al4

Hope this help :)

Default-user

ths guy! ths for quick response. I really love this theme!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I posted a question about the Layer Slider but I’m all good now :) I couldn’t find how to delete my post so I just edited instead. Have a good day, Good Layers.

GoodLayers

Hi,

after you download theme package, unzip it and go to folder ‘layerslider’. The file you need is ‘layerslider.zip’

Cheers! :)

Default-user

fast response, we’re good :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I’m looking at buying this theme as for my cousin’s politcal campaign. I really like the ease of color customization. How difficult will it be to add a custom logo – any particular size restrictions? Also, how are the “Take A Tour” area and “Buy Now” button done in the demo? Any known issues with installing the theme on a Wordpress site hosted by Fatcow.com?

Thanks, Steve

GoodLayers

Hi,

1. you can upload your own logo easily via admin panel but it’s need to be created from photoshop first.

2. it’s can be done by using page item ‘stunning text’ > http://d.pr/i/HsxQ > http://d.pr/i/7zxP

3. Fatcow should be fine.

Thanks for interest anyway :)

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
Hello, I received an email for an update, what do I do? Can I overwrite the last version by the new in order to keep my layout? Divider, accordion, testimonial, etc… Thank you Vincent http://www.monpc-Pro.fr (a little pub) :) for your great product . And I also have a question on “modernize.po”, I translated with “poedit” and put the fr_FR.mo file in the folder of the theme. OK but I in yet “by” Vincent instead of “par” in the file “style-custom.css” line 102 Thanks again !
GoodLayers

To update the theme,

You need to login to your Themeforest profile page, click on ‘download’ tab, then download the theme again.

After that,

1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!

2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘modernize…..zip’

3.) Upload this file through wp backend and activate the theme.

After that go to ‘appearance > menu’ and assign menu location again then go to admin panel and click ‘save changes’.

BTW, Make sure that you haven’t changed or customize any theme code.. if you did, you have to do it again. All setting in admin panel and page will be the same.

About .PO question, can you post this on the support forum please? I’ll let the dev to have a look at that :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hello, Thank you strongly everything went well thanks to your advice. Thank you very much Vincent

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi there, trying to remove “leave a reply” from all sections on my website. Can you please help? I checked the forum but none of the instructions I found worked.

Thank you!

GoodLayers

Hi,

Please go to single.php on line about 141 … remove this code > http://d.pr/i/RIoI

Hope this help :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is it easily possible to make the header full width when using the boxed layout?

Thanks.

GoodLayers

Hi,

nope, you may have to customize the theme by yourself or hire a coder to implement it. The theme doesn’t have that option :/

Default-user

Ok, thanks for the quick answer.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

In the Modernize theme, I’m trying to add “Testimonials” to the left side bar, and it persistently resides at the bottom of the main side. Please help, or show me where I can go for help. Thanks, Liz

GoodLayers

Hi,

Can you provide page url please? Also provide screenshot with description about problem. I’m pretty confused what is the problem right now :/

Default-user

Yes, here is the url: http://elizabethgraphicdesign.com/resume/ What I am trying to do is bring the “Testimonials”, which are at the bottom of the resume, to the left side. Thanks for you help, really appreciate it. I don’t know how to put the sceenshot in this comment box.

GoodLayers

oh okay, first you need to create sidebar and assign to the page(see about creating sidebar in the doc)

Then use this shortcode > http://themes.goodlayers.com/modernize/testimonial/ in ‘text widget’ in ‘appearance > widget’

Hope this help :)

Default-user

Thanks for the info! Where can I get the doc?

Default-user

I’ve been trying to do this all morning. I added a widget calendar, text with your shortcode and categories to the “Search/Archive Left Sidebar” in the widget page and nothing comes up in the left column.

GoodLayers

After download the package from themeforest. Extract it. Then you will see the folder ‘document’ Open the file ‘index.html’ with your browser.

Hope this help :)

Default-user

Awesome, I will find it. :)

Default-user

Found the doc, and I made sure I had created they testimony side bar, then went to widgets and added text box with code supplied and added it to testimony. Now I have the header and arrows but the testimony information I created did not appear. See the resume page for visual: http://elizabethgraphicdesign.com/resume/

GoodLayers

hm,

can you make sure that your testimonial category contain only Eng character, no special char or any spaces and try to change the slug to be the same as cat title as well?

Default-user

I made sure there was only English and took out the photos, still didn’t work. So I decided to try the Gallery, but it will not go into the side bar either. I tried right side this time. See the resume page for visual: http://elizabethgraphicdesign.com/resume/

Default-user

I just took the side bar off because I can’t get anything to go in there. I’d really like to use tho. Help!

GoodLayers

Hi,

Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

We’ll try to investigate your issue.

By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com

Thanks so much! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Hello I’m a Buyer. I have a problem, so I tried to sign up your forum site http://support.goodlayers.com/forum

But purchase codes I have is not available. ‘No vaild purchase codes where found’

What can I do? I need a help. (ceo@truebeans.co.kr)

p.s. I have a problem when Setting the main menu, It’s automaticly to be initialized. So the main menu doesn’t show up in homepage. (It also happen when I set it on not ‘menu’ but also there setting.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I already solve my one problem above. but still my codes not matched and an other problem happen. How to change the main page ??

GoodLayers

sorry I’m exactly your problem is. Can you provide screenshot with description please? you may post on droplr.com and share link here.

Cheers! :)

Default-user

Yes. BUt Could you give me your Email adress? I would share my purchase codes or my screen shot from it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have put the code below into additional css.

.blog-thumbnail-info{ display: none !important } .single-thumbnail-info{ display: none !important } (the code is copied from the your forum FAQ)

the date, author and tag do not hide. Please help me fix it.

GoodLayers

Can you provide page url of that directly? I’ll check out.

Default-user

It works now. A little weird but good! Maybe the page response time is a little longer?

GoodLayers

oh, may be because of browser caching or caching plugin ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

widgets->text I want to change the color of the content of text. I do not know to do it. Please help.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Kat38 Purchased

Is this theme compatible with Wordpress 3.5.1? do I just need to download the newest version? and is that on your Modernize page where it tells me I can download now.

Thanks. k.

GoodLayers

Hi,

Yes, the theme’s compatible with 3.5.1 but with the theme’s version of ‘2.23+’

GoodLayers

in case you need to update theme. To update the theme,

You need to login to your Themeforest profile page, click on ‘download’ tab, then download the theme again.

After that,

1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!

2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘modernize…...zip’

3.) Upload this file through wp backend and activate the theme.

After that go to ‘appearance > menu’ and assign menu location again then go to admin panel and click ‘save changes’.

BTW, Make sure that you haven’t changed or customize any theme code.. if you did, you have to do it again. All setting in admin panel and page will be the same.

Default-user
Kat38 Purchased

thank you!!

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